<Before I start my rant I would just like to say that all the people I dealt with where lovely and polite, its the system I am complaining about. spelling mistakes left in to entertain the trolls>
Yet again the Dole office has failed to support me when I needed them the most.
Due to an illness I was not working for a while but as I felt better I signed on and actively looked for work
As long as you can prove that you are actively looking for work then they will "pay" you.
My problem is that I was lucky enough to find a job.
My signing on time is Tuesday morning.
I was offered the job late Monday afternoon and after accepting it was confirmed early Tuesday morning
the job was in Europe, for which a flight was provided from Manchester
So Tuesday morning was spent packing, getting money and arranging a coach from Liverpool
I do not have a car, so I rang the dole office to let them know the good News
and sign off.
I was told that since my job started on the Wednesday and my signing on day was the Tuesday then I had to attend else my claim would be stopped.
I did try explaining about the fact I had to travel and offered to email proof but to no avail
The signing book was filled in and posted on the Tuesday, but they claim not to have received it
Yesterday, Friday, due payment, but none made.
rang up to ask way, - payment stopped because I failed to sign on.
Was asked to bring to the dole office proof as to why I could not sign on, then they would relook at my claim!