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Joined: Jul 2012
Posts: 2,518
Forum Master
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OP
Forum Master
Joined: Jul 2012
Posts: 2,518 |
My pc has been working fine this morning. I went out at 7 came back at 2pm. Pc boots up but will not let me open any files it wont run any programs just stays on desktop, I have made no changes at all. When i try to open internet after 5 mins it goes to black screen and a box comes up saying security failure. The only programme it will let me run is the anti virus microsoft security esentials and when i run scan it says nothing found.
It wont even let me copy all my files to external drive.
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Joined: Mar 2008
Posts: 1,355
Forum Addict
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Forum Addict
Joined: Mar 2008
Posts: 1,355 |
I'm no help But you have my sympathy An 'iffy' computer can be very stressful, especially if it contains a lot of personal files such as family photos
I have been struggling with some laptop problems for a couple of weeks. Not sorted yet but at least I have all my files off my laptop and onto hard disk (two disks just to be extra sure).
Snod
5 Precepts of Buddhism seem appropriate. Refrain from taking life. Refrain from taking that which is not given. Refrain from misconduct. Refrain from lying. Refrain from intoxicants which lead to loss of mindfulness
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Joined: May 2008
Posts: 444
Smartchild
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Smartchild
Joined: May 2008
Posts: 444 |
During the boot sequence, i.e. after the BIOS POST screen but before the Windows splash screen, press [F8] to bring up Windows Boot Manager: On this screen, choose Safe Mode with Networking. Once the machine has booted to desktop, open your browser of choice and navigate to http://housecall.trendmicro.com/uk/index.html or http://www.pandasecurity.com/homeusers/solutions/activescan/ to perform an online virus scan or your computer. Whilst you are there also download and install AVG Free antivirus and the trial version of MalwareBytes anti-malware.
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Joined: Jul 2012
Posts: 2,518
Forum Master
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OP
Forum Master
Joined: Jul 2012
Posts: 2,518 |
It wont let me go on internet in safe mode.
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Joined: Mar 2008
Posts: 1,355
Forum Addict
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Forum Addict
Joined: Mar 2008
Posts: 1,355 |
Then do not worry about the internet - just use SAFE mode to transfer all your personal files to an external hard disk. Getting your personal stuff safe is the first priority in my opinion. There will be other ways to get internet from SAFE mode
Snod
5 Precepts of Buddhism seem appropriate. Refrain from taking life. Refrain from taking that which is not given. Refrain from misconduct. Refrain from lying. Refrain from intoxicants which lead to loss of mindfulness
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Joined: Jan 2013
Posts: 48
Newbeee
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Newbeee
Joined: Jan 2013
Posts: 48 |
Safe Mode with Networking enables Internet and network access.
Go into Safe Mode with Networking, then once loaded, go to Start -> Run then type "MSConfig" (Without quotes, of course)
Then go to the "startup" tab
Then go through the list and uncheck pretty much everything as a starting point. Any specific software for your printer/other peripherals may not function until you reenable their checkbox.
Once everything is unchecked, restart the computer into normal mode (Simply restart and leave it to boot on it's own accord) then test out to see whether the problem is rectified.
If it's all fine after that, simply go back to MSConfig and begin reenabling the required programs then restarting the computer.
If you like, post a screenshot of everything on the list and I'll have a peek and see if anything jumps out at me.
Good luck! Tom
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Joined: Dec 2008
Posts: 5,444
Forum Veteran
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Forum Veteran
Joined: Dec 2008
Posts: 5,444 |
Don't worry about the net in "SAfe Mode", it's to get things sorted and then you eventually get back to normal mode and carry on from there. Use "Safe" as a diagnostic and fixer not as an operating scenario. I've got my own probs but that's another post, good luck.
Birkenhead........ God's own Room 101.
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Joined: May 2008
Posts: 444
Smartchild
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Smartchild
Joined: May 2008
Posts: 444 |
It wont let me go on internet in safe mode. You need Safe Mode with Networking. The picture is taken off the interwebs, and is perhaps misleading with "Safe Mode" being the option highlighted, so I should have made that bit bold in my original reply. Also you may need to use a wired connection (Ethernet cable) to the router/modem to get on the internet. The only reason to do this is to rule out an infection. As just copying the files to an external drive from safe mode has the risk of spreading any nasties to another machine.
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Joined: Nov 2003
Posts: 21,269 Likes: 4
Wiki Master
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Wiki Master
Joined: Nov 2003
Posts: 21,269 Likes: 4 |
Try system restore from a recovery disk.
You dont say what operating system you are using.
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Joined: Jul 2012
Posts: 2,518
Forum Master
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OP
Forum Master
Joined: Jul 2012
Posts: 2,518 |
Try system restore from a recovery disk.
You dont say what operating system you are using. I turned system restore off months ago (doh) its vista
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Joined: Dec 2012
Posts: 70
Member
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Member
Joined: Dec 2012
Posts: 70 |
Get another hard drive and install it as the master, reinstall windows on that drive and then connect your own hard drive as the slave and see if it will open the files. If so copy your files to your new hard drive and your sorted. I think the problem is your o/s has become corrupted.
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