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#765825 - 8th Feb 2013 9:00am brother printer offline
catlover Offline
Member

Registered: 24th Jul 2012
Posts: 98
Loc: wallasey
I am tryimg to use a Brother DC130P printer with my laptop

When I try to print a document the printer shows as being offline

Can anyone please explain to me how I can change it to online

Many thanks


Edited by catlover (8th Feb 2013 9:00am)

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#765828 - 8th Feb 2013 9:08am Re: brother printer offline [Re: catlover]
Salmon Online   content

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Registered: 8th Oct 2011
Posts: 1759
Loc: Wallasey
Very often a simple reboot of your laptop will sort this as long as the printer is switched on of course. Re booting may force the laptop to recognize the printer. Otherwise it is worth going into control panel>devices and printers and check it out there.

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#765831 - 8th Feb 2013 9:16am Re: brother printer offline [Re: catlover]
catlover Offline
Member

Registered: 24th Jul 2012
Posts: 98
Loc: wallasey
Hi Salmon

Many thanks for your response

I have tried both these options,also tried to sort it through the properties section of the printer, sadly all to no avail

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#765850 - 8th Feb 2013 10:11am Re: brother printer offline [Re: catlover]
Salmon Online   content

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Registered: 8th Oct 2011
Posts: 1759
Loc: Wallasey
Have you tried updating the driver ?

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#765861 - 8th Feb 2013 10:40am Re: brother printer offline [Re: catlover]
rossie Offline
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Registered: 7th Oct 2011
Posts: 277
Loc: moreton
It will show off line if all your connections are not in place.
Try checking all the cables.

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#765863 - 8th Feb 2013 10:43am Re: brother printer offline [Re: catlover]
rossie Offline
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Registered: 7th Oct 2011
Posts: 277
Loc: moreton
Should have added if you are using a usb cable make sure that that is shown on manager.

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#765876 - 8th Feb 2013 11:37am Re: brother printer offline [Re: catlover]
catlover Offline
Member

Registered: 24th Jul 2012
Posts: 98
Loc: wallasey
thank you both

The laptop is a second connection for the printer it has been set up cableless, dont really understand that..the actuial printer is connected to a pc with windows xp..the laptop is windows 7...it works fine off the pc but shows offline on the laptop even though it is the designated printer

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#765878 - 8th Feb 2013 11:43am Re: brother printer offline [Re: catlover]
Salmon Online   content

Forum Addict

Registered: 8th Oct 2011
Posts: 1759
Loc: Wallasey
Sounds like a compatibility issue between win 7, xp and the printer.
Sorry it needs somebody who knows about these things to chip in and help you out.
Have you looked here?
http://www.brother-usa.com/ModelDocument...DNT_EN_1296.PDF

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#765901 - 8th Feb 2013 1:08pm Re: brother printer offline [Re: catlover]
catlover Offline
Member

Registered: 24th Jul 2012
Posts: 98
Loc: wallasey
Thanks again Salmon

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