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#751169 17th Dec 2012 5:32pm
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Wirral Line Disruption 17:15.

Due to a track defect all Wirral Line services around the liverpool loop system have now been suspended.services on the chester and ellesmere port lines will start and terminate at birkenhead central.services on the west kirby and new brighton lines will start and terminate at birkenhead north.a limited rail replacement bus service is expected to be in operation within 30 minutes.

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That always causes carnage.

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I am hoping this sorted now because I have plans to get the train from New Brighton to Liverpool tomorrow and the replacement bus is always a nightmare!


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Not again. Who needs misery in the rain.

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18:55 - wirral line running normally http://www.merseyrail.org/disruption/

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Glad to here everything is sorted, hope there are no disruptions tomorrow


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The problem was a faulty insulating pot, unfortunately Merseyrail have to wait until Networkrail arrive which can take a long time for the problem to be rectified.As usual the ordinary customer automatically blame Merseyrail thinking it is their fault but Networkrail own all track and signal infrastructure and it is their responsibility totally for the disruption,i hope this helps clarify the situation for you.

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Thanks Gopher for the precise info.

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To be honest its not that I blame Merseyrail for the disruption, its the fact that there are zero contingency measures for such an outage and literally no customer service on the part of the Merseyrail employees who seem put out by you asking a simple question. At 5:40 last night there must have been 200 people queuing outside James Street for the rail replacement service. I got the ferry instead.

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My family were caught up in this at central station,dripping wet with 3 young children. The staff were fantastic and very informative.


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