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#751169 - 17th Dec 2012 5:32pm Wirral line train problem
lindy Offline
Newbeee

Registered: 31st May 2012
Posts: 19
Loc: Heswall
Wirral Line Disruption 17:15.

Due to a track defect all Wirral Line services around the liverpool loop system have now been suspended.services on the chester and ellesmere port lines will start and terminate at birkenhead central.services on the west kirby and new brighton lines will start and terminate at birkenhead north.a limited rail replacement bus service is expected to be in operation within 30 minutes.

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#751180 - 17th Dec 2012 6:01pm Re: Wirral line train problem [Re: lindy]
BigBadBorisJ Offline
Enthusiast

Registered: 1st Oct 2012
Posts: 174
Loc: Wirral
That always causes carnage.

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#751196 - 17th Dec 2012 6:53pm Re: Wirral line train problem [Re: lindy]
Bethan Offline
Newbeee

Registered: 16th Dec 2012
Posts: 11
Loc: Wallasey
I am hoping this sorted now because I have plans to get the train from New Brighton to Liverpool tomorrow and the replacement bus is always a nightmare!
_________________________
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#751200 - 17th Dec 2012 6:59pm Re: Wirral line train problem [Re: lindy]
Moonstar Offline

Forum Addict

Registered: 2nd Jul 2011
Posts: 1256
Loc: Wirral
Not again. Who needs misery in the rain.

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#751220 - 17th Dec 2012 7:44pm Re: Wirral line train problem [Re: lindy]
j_demo Online   Know_it_all
Forum Addict

Registered: 4th Nov 2011
Posts: 1893
Loc: Wallasey/New Brighton
18:55 - wirral line running normally http://www.merseyrail.org/disruption/

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#751299 - 17th Dec 2012 11:51pm Re: Wirral line train problem [Re: lindy]
Bethan Offline
Newbeee

Registered: 16th Dec 2012
Posts: 11
Loc: Wallasey
Glad to here everything is sorted, hope there are no disruptions tomorrow
_________________________
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#751312 - 18th Dec 2012 1:59am Re: Wirral line train problem [Re: Bethan]
gopher Offline
Enthusiast

Registered: 6th Nov 2010
Posts: 163
Loc: Tranmere Birkenhead
The problem was a faulty insulating pot, unfortunately Merseyrail have to wait until Networkrail arrive which can take a long time for the problem to be rectified.As usual the ordinary customer automatically blame Merseyrail thinking it is their fault but Networkrail own all track and signal infrastructure and it is their responsibility totally for the disruption,i hope this helps clarify the situation for you.

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#751318 - 18th Dec 2012 6:29am Re: Wirral line train problem [Re: lindy]
Pinzgauer
Unregistered


Thanks Gopher for the precise info.

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#751331 - 18th Dec 2012 9:29am Re: Wirral line train problem [Re: gopher]
unicornace Offline
Newbeee

Registered: 7th May 2010
Posts: 13
Loc: Wallasey
To be honest its not that I blame Merseyrail for the disruption, its the fact that there are zero contingency measures for such an outage and literally no customer service on the part of the Merseyrail employees who seem put out by you asking a simple question. At 5:40 last night there must have been 200 people queuing outside James Street for the rail replacement service. I got the ferry instead.

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#751338 - 18th Dec 2012 9:59am Re: Wirral line train problem [Re: lindy]
cezza Offline
Newbeee

Registered: 18th Jul 2008
Posts: 28
Loc: birkenhead
My family were caught up in this at central station,dripping wet with 3 young children. The staff were fantastic and very informative.

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