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#728887 - 28th Sep 2012 10:34pm Cherry Orchard
jaki1 Offline
Wise One

Registered: 17th Nov 2011
Posts: 804
Loc: sunny place
This evening,family and myself went to the Cherry orchard.
My grandaughter is 3 and played in Fuzzy Ed's play area.
I saw face paints in the corner and drew a pirates face on my grandaughter and christ you would have thought i had killed someone.

The 2 young girls went and got the manager and all 3 of them stood behind the counter talking about me. I went over and asked them if there was a problem to which they all looked at each other.

I asked if it was because i had used the paint and they said yes.Because of this they said over a loud speaker that children who were not with the party had to leave.The only child that was not with the party was my grandaughter.

We left with a crying ,hungry child.
We wont be going there again!!!
Not surprised the place was empty if this is how they treat there customers.

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#728894 - 28th Sep 2012 10:41pm Re: Cherry Orchard [Re: jaki1]
MrsBaker
Unregistered


and this was over a a few face paint colours? bloody outragious, its a dump stay away...hope your granddaughter is ok now.

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#728898 - 28th Sep 2012 10:47pm Re: Cherry Orchard [Re: ]
jaki1 Offline
Wise One

Registered: 17th Nov 2011
Posts: 804
Loc: sunny place
It's laughable really.

Apparently it is 2 to get it done and when i asked if they wanted me to pay they just looked at each other ,so obviously i never paid.

Told them we were going to spend our 40+ elsewhere.
We went to the derby pool and i won my grandaughter a peppa pig, so smiles all round.

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#728899 - 28th Sep 2012 10:47pm Re: Cherry Orchard [Re: jaki1]
nidgynoo Offline
Addict

Registered: 28th Feb 2011
Posts: 294
Loc: wallasey
It only scored a 1 in food hygiene ratings anyway so I wouldn't be too bothered to be honest...

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#728900 - 28th Sep 2012 10:47pm Re: Cherry Orchard [Re: jaki1]
cazzy78 Offline
Addict

Registered: 16th Sep 2012
Posts: 210
Loc: wallasey
aah thats sad, i am not happy with the service or food in there,i only go if my daughter invited to a party there.i waited 45 minutes for a plate of chips then to be told that the party is over and to then leave i hadn't even got my chips so asked for refund. I go to silly billys its great there for the kids.

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#728903 - 28th Sep 2012 10:48pm Re: Cherry Orchard [Re: jaki1]
Gold_Moon Offline
Smartchild

Registered: 26th Nov 2011
Posts: 443
Loc: Wallasey
Customer Service Epic Fail!

I wonder if they realise that every member of the public that they come into contact with is a walking, talking advertisement for their business? And that most of us have access to the internet?!

DUH! smack

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#728904 - 28th Sep 2012 10:49pm Re: Cherry Orchard [Re: cazzy78]
jaki1 Offline
Wise One

Registered: 17th Nov 2011
Posts: 804
Loc: sunny place
Originally Posted By: cazzy78
aah thats sad, i am not happy with the service or food in there,i only go if my daughter invited to a party there.i waited 45 minutes for a plate of chips then to be told that the party is over and to then leave i hadn't even got my chips so asked for refund. I go to silly billys its great there for the kids.


Where is silly billys?

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#728905 - 28th Sep 2012 10:51pm Re: Cherry Orchard [Re: Gold_Moon]
jaki1 Offline
Wise One

Registered: 17th Nov 2011
Posts: 804
Loc: sunny place
haha exactly Gold Moon.

I told everyone in the Derby pool and said to family ,wait till i get home and go on wiki.

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#728908 - 28th Sep 2012 10:59pm Re: Cherry Orchard [Re: jaki1]
cazzy78 Offline
Addict

Registered: 16th Sep 2012
Posts: 210
Loc: wallasey
You come off junction 8 on m53 and do a left at roundabout and follow the road round and its on your right few hundred yards down. Its a nicer place with friendly staff and nice food to. Its bigger than fuzzy eds too. If ya can check it out and maybe have a look on line first

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#728911 - 28th Sep 2012 11:11pm Re: Cherry Orchard [Re: jaki1]
Salmon Offline
Forum Addict

Registered: 8th Oct 2011
Posts: 1735
Loc: Wallasey
Why would you think it was free to use the face paint?
It does seem like over re-action from both staff and customers and as always no winners.
I have no experience of the place at all.

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#729073 - 29th Sep 2012 7:33pm Re: Cherry Orchard [Re: jaki1]
dave_h Offline

Forum Addict

Registered: 18th Nov 2008
Posts: 1215
Loc: School of Hardknocks
fooking retards, drop ur pants and curl one off for them next time
_________________________
Standby to Beach! Out Troops!

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#729082 - 29th Sep 2012 8:33pm Re: Cherry Orchard [Re: Salmon]
AR_One Offline
Smartchild

Registered: 14th Nov 2007
Posts: 435
Loc: Wirral
Originally Posted By: Salmon
Why would you think it was free to use the face paint?
It does seem like over re-action from both staff and customers and as always no winners.


IIRC you have to pay to get into the soft play bit already so the OP probably thought that the face painting that they'd already paid for.

We were thinking about a Pub lunch today anyway and was reminded of the Derby Pool by this thread. Had a great feed - got to recommend the Chicken sharing platter laugh

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