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why does my scanner not work #705627
28th Jun 2012 8:26pm
28th Jun 2012 8:26pm
Joined: Oct 2011
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rossie Offline OP
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rossie  Offline OP
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I have a Brother MFC 8440 which prints and scans using my desk top and perfect printer on my laptop but I cannot get it to scan with laptop.I am using a usb connection.
Any advice much appreciated.
Many thanks

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Re: why does my scanner not work [Re: rossie] #705633
28th Jun 2012 8:33pm
28th Jun 2012 8:33pm
Joined: Nov 2003
Posts: 21,145
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Mark Online Reading

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Mark  Online Reading

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What operating system do you have ?

If it's win 7 click the start button, and type in scanner. And try the built in scan program.

Also check devices to see if your scanner is listed.


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Re: why does my scanner not work [Re: rossie] #705638
28th Jun 2012 8:54pm
28th Jun 2012 8:54pm
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rossie Offline OP
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Thanks Mark it is windows XP home on both computers.

Re: why does my scanner not work [Re: rossie] #705673
28th Jun 2012 11:59pm
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TheDr Offline
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Now that's a heavy duty scanner smile

If you go onto the website HERE and click on the Downloads link on the left its probably just a missing driver.

You might want to uninstall any drivers for it you have already so there are no conflicts.

Re: why does my scanner not work [Re: rossie] #705688
29th Jun 2012 8:42am
29th Jun 2012 8:42am
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rossie Offline OP
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Many thanks Dr. and Mark.
Followed Dr Links and scanner is working great.
Most grateful.


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