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HP Laptop Problems #698742
3rd Jun 2012 1:01pm
3rd Jun 2012 1:01pm
Joined: Aug 2009
Posts: 323
Birkenhead
Maisie Offline OP
Old Hand
Maisie  Offline OP
Old Hand
Joined: Aug 2009
Posts: 323
Birkenhead
Hiya guys,
A few days ago I was given a laptop by a friend of mine, because her daughter has replaced her's because she's off to uni in September. Only problem is, it's all in Chinese frown I know if I press f11 I should in theory be able to restore it back to factory settings. only problem is, I am not Chinese nor can I read Chinese.
At start up it says it's running Vista home basic, when I go into safe mode the whole layout doesn't make sense. By the looks of things the hard drive has been partitioned into 4 as well.
Without having a windows disc, how can I restore this laptop?

It's a HP 540 Notebook

Thanks
Maisie

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Re: HP Laptop Problems [Re: Maisie] #698751
3rd Jun 2012 1:23pm
3rd Jun 2012 1:23pm
Joined: Feb 2010
Posts: 2,631
Wirral
T
TheDr Offline
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TheDr  Offline
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T
Joined: Feb 2010
Posts: 2,631
Wirral
Bring it in tomorrow, if they can't do it for you whilst you wait you'll have to book it in and I'll sort it out for you.

Re: HP Laptop Problems [Re: TheDr] #698754
3rd Jun 2012 1:28pm
3rd Jun 2012 1:28pm
Joined: Aug 2009
Posts: 323
Birkenhead
Maisie Offline OP
Old Hand
Maisie  Offline OP
Old Hand
Joined: Aug 2009
Posts: 323
Birkenhead
Oh Brilliant thanks!!

Re: HP Laptop Problems [Re: TheDr] #698756
3rd Jun 2012 1:34pm
3rd Jun 2012 1:34pm
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Posts: 323
Birkenhead
Maisie Offline OP
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Maisie  Offline OP
Old Hand
Joined: Aug 2009
Posts: 323
Birkenhead
Originally Posted by TheDr
Bring it in tomorrow, if they can't do it for you whilst you wait you'll have to book it in and I'll sort it out for you.


Are you open tomorrow, with it being a Bank Holiday?

Re: HP Laptop Problems [Re: Maisie] #698763
3rd Jun 2012 1:58pm
3rd Jun 2012 1:58pm
Joined: Feb 2010
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TheDr Offline
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