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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
Hi all. Just bought the Blackberry 9790 and I cant get my Gmail account to work on it. It says 'invalid email address or password' whenever I try to log on. Have tried resetting the password on my lappy and have checked that I have typed the email address correctly. Have changed the settings in my gmail to allow me to connect but still no joy.
Any ideas?
TheMrs
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Joined: Feb 2010
Posts: 2,631
Forum Master
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Forum Master
Joined: Feb 2010
Posts: 2,631 |
The password is case sensitive, make sure you don't have the caps on or you need to use the Alt key.
It might be easier for you to change the password using your PC and then try again using your Blackberry.
Just out of interest, have you bought it new or could it still have part of somebody else's details stored ?
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Joined: Jun 2011
Posts: 492
Smartchild
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Smartchild
Joined: Jun 2011
Posts: 492 |
I changed the password on my lappy just to make sure I knew exactly what it was and that it was all in lower case so I didnt have to use the Alt key. Phone is brand new today. I tried to install it on my older Blackberry too and it said the same thing. I have been thru the settings on my gmail and have enabled IMAP (whatever that is) and still no joy
TheMrs
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Joined: Mar 2009
Posts: 200
Addict
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Addict
Joined: Mar 2009
Posts: 200 |
I dont think you can get gmail on the BB unless there is an app for it. Try searching for the settings from the RIM website or google.
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Joined: Aug 2009
Posts: 323
Old Hand
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Old Hand
Joined: Aug 2009
Posts: 323 |
Last edited by Maisie; 8th Apr 2012 11:20am.
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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
Thanks all . I had to set up a Blackberry email account and then forward my gmail to that. Hopefully that will work !!
Thanks again
TheMrs
Editted to add nope that didnt work either !!
Last edited by Headcoat_TheMrs; 8th Apr 2012 11:42am.
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Joined: Nov 2008
Posts: 108
Enthusiast
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Enthusiast
Joined: Nov 2008
Posts: 108 |
It happened on mine too and when i put in googlemail instead of gmail as my email address it worked so try writing your email as googlemail instead x
Anybody can make history. Only a great man can write it.
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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
Thanks but tried that too !! 
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Joined: Feb 2010
Posts: 2,631
Forum Master
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Forum Master
Joined: Feb 2010
Posts: 2,631 |
Have you checked that IMAP is enabled in your main gmail settings?
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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
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Joined: Apr 2010
Posts: 214
Addict
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Addict
Joined: Apr 2010
Posts: 214 |
I Have a BlackBerry Bold and have both my Webmail accounts setup on my BB. One is a Gmail and the other is Hotmail, both come through no problems. Providing you enter the correct login details then the BB server will find your webmail.
Traa Dy Liooar
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Joined: Mar 2009
Posts: 200
Addict
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Addict
Joined: Mar 2009
Posts: 200 |
Daft question but have you enabled BB with your service provider?
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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
Believe me I've asked every daft question  All my BB services have been activated and I changed the password to Gmail on my lappy to something really easy and even got other ppl to type it in and it still wont work !! I give up  TheMrs
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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
Steve you are an angel It actually worked thank you!!! Just need to find out why it doesn't notify me when there's new mail Many thanks again TheMrs
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