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Blackberry leaking credit? #671297
28th Feb 2012 8:49pm
28th Feb 2012 8:49pm
Joined: Aug 2011
Posts: 247
Pensby
Paintboffin Offline OP
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Paintboffin  Offline OP
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I have a Blackberry 8220 clam mobile phone and use Orange as my service provider.
Since January the phone has started to leak credit by 2 pence each prepaid session.
IFAIK there are no apps on the phone that can contribute to the session cost and I've added nothing new.
I have contacted Orange who said I might have an unclosed app or browser that it trying to access the internet and thus consuming the credit, even though I've not used the internet or anything else for over a week the phone is still draining credit, I have attempted to switch everything off, wi-fi etc but it is still draining.

You will see by the chart below that since adding 5 pound credit on the 27 Feb at 12:18 it has almost immediately started to consume my credit by 0.02 pence each time.

Anyone an idea as to what might be causing this and a suitable solution to stop the money drain?



28/02/12 18:35 GPRS ap-prepaidsessio 3.0 0.02
28/02/12 17:40 GPRS ap-prepaidsessio 3.0 0.02
28/02/12 09:23 Airtime Usage 440642014547105 10:00 0.25
28/02/12 07:57 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 19:07 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 18:12 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 18:03 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 17:54 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 17:31 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 13:50 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 12:55 GPRS ap-prepaidsessio 3.0 0.02
27/02/12 12:18 Top-Up Swipe Card NPMPOSTPO0058316281 5.00
23/02/12 18:01 GPRS ap-prepaidsessio 3.0 0.02



PB

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Re: Blackberry leaking credit? [Re: Paintboffin] #671303
28th Feb 2012 9:06pm
28th Feb 2012 9:06pm
Joined: Mar 2011
Posts: 399
Birkenhead
B
Barham1989 Offline
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Barham1989  Offline
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B
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Posts: 399
Birkenhead
is data roaming turned off? u may have it on

Re: Blackberry leaking credit? [Re: Paintboffin] #671345
29th Feb 2012 6:03am
29th Feb 2012 6:03am
Joined: Jan 2009
Posts: 1,705
new ferry/bebington
SUExx Offline
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SUExx  Offline
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Wow, thats funny as i have thought that about my t mobile pay as you go.
When i see my balance its a bit less then i thought so ive added up my texts cos i have free mins and the cost of the texts dont add up to the balance i had left earlier.
Hope that makes sense lol, so i have thought also that my money is slowly draining away as well.


Re: Blackberry leaking credit? [Re: Paintboffin] #671346
29th Feb 2012 6:17am
29th Feb 2012 6:17am
Joined: Jul 2004
Posts: 4,006
New Ferry
Waddi Offline

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Waddi  Offline

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you may have free minutes but is there a connection fee for each phone call?


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Re: Blackberry leaking credit? [Re: Waddi] #671390
29th Feb 2012 11:23am
29th Feb 2012 11:23am
Joined: Jan 2009
Posts: 1,705
new ferry/bebington
SUExx Offline
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SUExx  Offline
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Originally Posted by Waddi
you may have free minutes but is there a connection fee for each phone call?


dont think so as i have only rang family on their land line or family on their mobiles, havent rang any 08 numbers or anythying

Re: Blackberry leaking credit? [Re: Paintboffin] #671392
29th Feb 2012 11:32am
29th Feb 2012 11:32am
Joined: Aug 2008
Posts: 8,620
Second Circle of Hell.
Wench Offline

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Wench  Offline

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Second Circle of Hell.
My mobile was doing that - turned out it was the 3G connecting willy nilly so I turned it off. Problem solved smile


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Re: Blackberry leaking credit? [Re: Paintboffin] #671402
29th Feb 2012 12:50pm
29th Feb 2012 12:50pm
Joined: Oct 2011
Posts: 783
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DeanoBirko Offline
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DeanoBirko  Offline
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Definatley an app (More than likely Email) Connecting to the web periodically.

Re: Blackberry leaking credit? [Re: Paintboffin] #671453
29th Feb 2012 2:55pm
29th Feb 2012 2:55pm
Joined: Jan 2009
Posts: 1,705
new ferry/bebington
SUExx Offline
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SUExx  Offline
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Thanks for that guys, will get one of the kids to have a look for me as im not techno minded.

Re: Blackberry leaking credit? [Re: Barham1989] #671519
29th Feb 2012 6:14pm
29th Feb 2012 6:14pm
Joined: Aug 2011
Posts: 247
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Paintboffin Offline OP
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Paintboffin  Offline OP
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Originally Posted by Barham1989
is data roaming turned off? u may have it on


There are three setting,
1/ Off when Roaming
2/ Off
3/ On

I did have the "Data Roaming" setting set to "Off when Roaming", however now I have set it to just "OFF" and it seems to have stopped the credit leakage.

Cheers,

PB


Moderated by  Mark 

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