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rhoobarb2002 #665043 9th Feb 2012 7:36pm
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Originally Posted by rhoobarb2002
The Royal Mail are atrocious. In the last 3 months I have had 2 deliveries 'atempted' even though someone was in and waiting for them (no knock, no doorbell).

This is known to happen in a few instances:

When the postman (postpersons?) is delivering from a van, and can't be arsed to get the parcel out incase they have to put it back in the van, so they just card.

When it's being delivered on a regular post round, they sometimes can't be arse carrying it, so they just card instead.

The other time it happens, is when it is supposed to be delivered by a van, but no delivery slots available, so they pass it off onto the postmans round, who then leases it at the DSO because it's too big to carry.

Panorama did a whistle-blower investigation in RM a few years back, and it was pretty damming for both elements, management and staff. It revealed a lot as to why the service, and the public perception of it, is, for want of a better word, shit.

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Moonstar #665045 9th Feb 2012 7:37pm
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Usually I would agree but the service I got at Pacific Road just trying to locate a parcel (let alone pick it up) was lack luster at best.

EDIT: Oh and not forgetting the recorded delivery package that HE signed and posted through the door :S

Last edited by rhoobarb2002; 9th Feb 2012 7:40pm.
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Originally Posted by diggingdeeper
To be fair, where you have a duff postman, if it was another company running it, it could well be the same person delivering - there's always going to be some poor workers.

I've always had good service from my postmen and delivery times used to be great when you got deliveries before 9am.

I remember years ago, when I was a kid (90's), for years we had the same, reliable and friendly postman, named John, who was fantastic, well known within the community. My nan and grandad who lived a 2 minute walk away, had another postman name Ken, who they had known for so long (20 years+), they just used to let him walk in the house and he'd appear in the living room with the mail, exchange a few pleasantries, and be on his way. He used to send them Xmas cards, but I don't think he paid for delivery rofl.

Ah, those were the days. Both are probably retired now, how times and the world we live in changes eh?!

rhoobarb2002 #665047 9th Feb 2012 7:40pm
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Originally Posted by rhoobarb2002
Usually I would agree but the service I got at Pacific Road just trying to locate a parcel (let alone pick it up) was lack luster at best.

Yeah, they're really terrible at Pacific Road, they won't even look for the parcel half the time if you turn up before the 72 hours stated on the card, even if there isn't a queue.

And for people doing a customer-facing role, sometimes their general attitude plainly stinks.

Moonstar #665049 9th Feb 2012 7:44pm
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I can understand if they have targets to meet and now have bigger rounds, less time, etc, etc. But they are paid for a minimum service level that they should at least provide as stated, like you said Matt, the age of the friendly 'above and beyond/anything to help' postman is long gone. But so it seems has some of the basics too.

Last edited by rhoobarb2002; 9th Feb 2012 7:45pm.
rhoobarb2002 #665050 9th Feb 2012 7:47pm
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Originally Posted by rhoobarb2002
But so it seems has some of the basics too.

withthat

They're unwilling to adapt with the times, yet don't seem to respect the core-values and working ethics of the old-skool.

I've never been a posty though, so I guess I have limited scope for complaint. I'm still entitled to an opinion however.

Moonstar #665074 9th Feb 2012 8:30pm
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At least that (postie) is one job they can't "offshore" !!

CVCVCV #665077 9th Feb 2012 8:33pm
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Originally Posted by CVCVCV
At least that (postie) is one job they can't "offshore" !!

Shhhhh shh

Don't give them idea's, where there's a will, there's a way.

wink

Moonstar #665085 9th Feb 2012 8:42pm
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So that is what the offshore wind farms are really for????


We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

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Moonstar #665092 9th Feb 2012 8:48pm
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What, to blow the mail to you?

21st century message in a bottle?

Moonstar #665093 9th Feb 2012 8:52pm
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How green is that raftl


We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

https://ddue.uk
Moonstar #665353 10th Feb 2012 7:14am
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In the last two weeks i've had three packages not received, and letters for my neighbours delivered to my house and had to deliver myself. Also i have received and re-directed letters for Kenilworth road in Neston and i`m in Kenilworth rd ,Seacombe! I don't know where my two reg post men have got to, but they are definitely missed!

woofie #666293 13th Feb 2012 12:20am
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I got a card through my door a couple of months back and it said i could rearrange delivery, pick it up from the depot or could have it delivered to local post office for collection, although this one has a charge for it. Surely they should not be allowed to charge for this since the postal workers go and pick up parcels from each post office and it'd just be as easy to drop off parcels there at the same time?
My parents are constantly getting post for the people in the next road, not just neighbours, even though they are correctly addressed. The house number is the same but the road name and postcode are different but they get 2/3 letters a week for other people. They used to take them round but now they just give them back to the postman or put them back in the postbox but they got one of the letters back a second time last time they did this.

jen8505 #666341 13th Feb 2012 8:37am
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Originally Posted by jen8505
Surely they should not be allowed to charge for this since the postal workers go and pick up parcels from each post office and it'd just be as easy to drop off parcels there at the same time?


Was it a card from a courier? Courier services work differently from post offices.



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Moonstar #666343 13th Feb 2012 9:04am
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I can honestly say that most posties I've worked with do try their best but mistakes do happen.I once put all guys mail and packages through his next door neighbours who were out and had to knock and tell him,thankfuly he was ok about it but you do have to be careful when going down i.e. stanley street / stanley ave as you go in to auto pilot.Myself if I have a package thats too big for the letter box i'll try next door and as a last resort look for a place to leave it thats safe and out of view,if you do the same walk you get to know the people and most are happy for you to do this so they dont have to wait 48hrs to pick it up.the jobs worth posties mainly come from the fact a guy in southport put a recorderd delivery letter through a old ladys house while she was out to save her the bus ride to pick it up and she then rang up his manager to thank him for the help only to get sacked the next day,this led to strikes and he eventuly got his job back but since then the attitude has been to do it to the book.Mistakes can and will happen but if its a common thing then the postie should be pulled on it.It is a crap job now compared to 5 years ago but at the end of the day its a job.with regards to the late post we are only contracted to work till 1pm anything after is volentry overtime and as the walks have changed and gone longer most don't want to work it so he/she takes it back to i.e. new ferry who will try and give it out to anyone willing to do it mostly agency workers but if not its left till the next day.

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