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Internet problem #664589
8th Feb 2012 8:09pm
8th Feb 2012 8:09pm
Joined: Dec 2011
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mikroc Offline OP
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My laptop will connect to are network but says no Internet access try the windows troubleshooting and it says the default gateway is not available it's just on the laptop no other appliances thanks


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Re: Internet problem [Re: mikroc] #664603
8th Feb 2012 8:27pm
8th Feb 2012 8:27pm
Joined: Nov 2011
Posts: 1,923
Wallasey/New Brighton
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Originally Posted by vdleon
My laptop will connect to our network but says no Internet access tried the windows troubleshooting and it says the default gateway is not available it's just on the laptop no other appliances (your fridge can connect to the internet???) thanks

fix'd

but tackling your problem: turn it off and turn it back on again, if that fails, clear all internet cookies etc, still nothing, maybe see if your wireless switch is even on... still nothing? restart the modem. and if all that doesn't work then you might have to mess about with some internet settings, have you checked your browser (if using IE) isn't set to "work offline"

Re: Internet problem [Re: mikroc] #664616
8th Feb 2012 8:51pm
8th Feb 2012 8:51pm
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Posts: 8
Egremont
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Elphie Offline
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Elphie  Offline
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Joined: Feb 2012
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Egremont
Is the device driver for your wireless device up to date?

Re: Internet problem [Re: mikroc] #664617
8th Feb 2012 8:52pm
8th Feb 2012 8:52pm
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Posts: 798
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mikroc Offline OP
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mikroc  Offline OP
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Switch off and on deleted cookies still no luck it says my home network is un identified it's been fine for ages just yesterday playing up


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Re: Internet problem [Re: mikroc] #664621
8th Feb 2012 8:54pm
8th Feb 2012 8:54pm
Joined: Dec 2011
Posts: 798
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mikroc Offline OP
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mikroc  Offline OP
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Out an about
I E offline how do I change that


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Re: Internet problem [Re: mikroc] #664679
8th Feb 2012 9:46pm
8th Feb 2012 9:46pm
Joined: Jul 2011
Posts: 123
Wirral
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EvilCycle Offline
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EvilCycle  Offline
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Joined: Jul 2011
Posts: 123
Wirral
click file on the top left and remove the tick next to "work offline" or "offline mode" (i use firefox so i forget exactly how it is worded on IE)

Re: Internet problem [Re: mikroc] #664699
8th Feb 2012 10:12pm
8th Feb 2012 10:12pm
Joined: Nov 2003
Posts: 21,231
Wirral
Mark Offline

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Mark  Offline

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Posts: 21,231
Wirral
You need to set the gateway.
Windows normaly takes care of this.

1) Disable any firewall programs. As you will get the same notice if the firewall is blocking it.
2) Any parental settings in place, on your laptop or your router?

Let us know the version of windows so we can help you more.

And who your internet provider is.

3) power off your router for 30 and turn back on.

Sometimes if it was a one off waiting until the morning can resolves many head scratching problems.


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Re: Internet problem [Re: mikroc] #665530
10th Feb 2012 6:59pm
10th Feb 2012 6:59pm
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Posts: 798
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mikroc Offline OP
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mikroc  Offline OP
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Anyone know a shop I can take this to Tomorrow to be sorted i cannot fix it and roughly how much


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Re: Internet problem [Re: mikroc] #665562
10th Feb 2012 8:02pm
10th Feb 2012 8:02pm
Joined: Jan 2011
Posts: 303
Wallasey
zigzagwanderer Online content
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zigzagwanderer  Online Content
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Posts: 303
Wallasey
Ask the Dr , very reasonable , especially for wiki members .

Re: Internet problem [Re: mikroc] #665567
10th Feb 2012 8:09pm
10th Feb 2012 8:09pm
Joined: Dec 2011
Posts: 798
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mikroc Offline OP
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mikroc  Offline OP
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Need it done tomos


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Re: Internet problem [Re: mikroc] #665589
10th Feb 2012 8:55pm
10th Feb 2012 8:55pm
Joined: Feb 2010
Posts: 2,631
Wirral
T
TheDr Offline
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Posts: 2,631
Wirral
If you get it there for 10 and mention Wiki I'll make sure that they have it done for you tomorrow.

Re: Internet problem [Re: mikroc] #665614
10th Feb 2012 9:31pm
10th Feb 2012 9:31pm
Joined: Dec 2011
Posts: 798
Out an about
mikroc Offline OP
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mikroc  Offline OP
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Rough price please the dr


If he dies he dies
Re: Internet problem [Re: mikroc] #665660
10th Feb 2012 11:04pm
10th Feb 2012 11:04pm
Joined: Feb 2010
Posts: 2,631
Wirral
T
TheDr Offline
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TheDr  Offline
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Joined: Feb 2010
Posts: 2,631
Wirral
Bring it in, we'll see how long it takes smile


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