Our Success is in our members who value our strength as a valued community.
Forum Stats
12334 Members
65 Forums
73268 Topics
989497 Posts
65 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
71 registered (11kendo, 11 invisible), 1370 Guests and 291 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Every little helps... 702
Bexit Offer for EU Citizens 681
Deja Vu, Lightning Strikes Thrice, Groundhog Day 186
Benefit Cap is Unlawful 185
audi specialised pls 155
Ipad 1 charger 139
Kingsway Academy 77
Mainstream Media- Over and Out 35
Portraying A Nation-Germany 1919-1933 Tate Liverpool 21
Huskisson Street, Grange Road area - 1900 on 17
New General Forums
Mainstream Media- Over and Out
by RUDEBOX
26th Jun 2017 9:35pm
Kingsway Academy
by lincle
26th Jun 2017 10:48am
Theresa May and the Holy Grail
by snowhite
25th Jun 2017 6:17pm
Deja Vu, Lightning Strikes Thrice, Groundhog Day
by fish5133
22nd Jun 2017 7:38pm
New Wirral History
Round the Wirral with a movie camera[1934]
by snowhite
16th Jun 2017 2:03pm
Bascule Bridge
by Sufee
6th Jun 2017 9:09pm
Pathe news short - merseytunnel 1934
by oldpm01
5th Jun 2017 1:57pm
1878 Post Office Directory of Cheshire query
by derekdwc
1st Jun 2017 10:41pm
Bakery at 275 Poulton Road 1925 onwards
by JAFitz
30th May 2017 8:59pm
Forum Tips
Photo Gallery Forums
wirral from Liverpool big wheel
New Brighton Big Wheel
Topic Replies
Car radio cd bluetooth
by dodie
50 minutes 25 seconds ago
Wanted fridge engineer
by dodie
58 minutes 21 seconds ago
Huskisson Street, Grange Road area - 1900 on
by alangoodall
Today at 05:33 AM
Astra estate
by DavidB
Yesterday at 07:51 PM
Hillsborough Inquest
by diggingdeeper
Yesterday at 06:52 PM
Every little helps...
by fish5133
Yesterday at 04:41 PM
Tranmere Tunnels - Inside the Shaft Part 2 Access
by Xan_Asmodi
Yesterday at 01:50 PM
Apple TV box the 1gen
by Tait1969
27th Jun 2017 5:20pm
Sailing volunteers
by dogsbrain
27th Jun 2017 10:19am
June
M Tu W Th F Sa Su
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30
Recent Posts : What's On ?
Portraying A Nation-Germany 1919-1933 Tate Liverpool
by paxvobiscum
26th Jun 2017 7:06pm
Shotwick - Old And New (Hall and Solar Farm)
by w10694
26th Jun 2017 6:42pm
Topic Options
Rate This Topic
#660402 - 31st Jan 2012 6:23pm iTunes won't update
Norton Online   Reading

Smartchild

Registered: 29th Sep 2011
Posts: 614
Loc: Wallasey
A while back, a friendly clean-up program removed the installation file for iTunes - AppleApplicationsSupport.msi It got totally deleted before I found out. Files of the same name in the same folder, but of different dates, just won't do. The update process knows the difference.
So right now I'm still stuck with iTunes 9.2. It still works, but I can't delete or upgrade it. I'd delete the prog files and then the registry entry if I knew what it was called.
The Apple help page seems to assume that you have a piece of hardware and needs a serial number before it will help.
Any suggestions, please?

Top
Google Ads
#660406 - 31st Jan 2012 6:29pm Re: iTunes won't update [Re: Norton]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 16023
Loc: New Brighton
Did you say you have tried a registry mechanic?

Sorry, you don't need to know what it's called. Download registry mechanic and it will sort it for you, I use that program in mine norton and it's spot on.


Edited by _Ste_ (31st Jan 2012 6:32pm)
_________________________


http://www.youtube.com/user/stetopop

Top
#660435 - 31st Jan 2012 6:55pm Re: iTunes won't update [Re: Norton]
pacef8 Offline
Smartchild

Registered: 27th Dec 2008
Posts: 473
Loc: south wirral
first of are you mac or pc, if mac see if you can find the itunes .plist preference and copy it out to your desktop, this contains the data list of your library. delete the one in the library and replace it with the one on the desktop.

Top
#660441 - 31st Jan 2012 7:04pm Re: iTunes won't update [Re: Norton]
Norton Online   Reading

Smartchild

Registered: 29th Sep 2011
Posts: 614
Loc: Wallasey
Thanks guys. Its a pc running XP. The library is ok and the registry is ok - its the msi file that's gone awol. If I knew what the registry entry for it was, I'd delete it and all the other prog files, keeping the library safe - and then start from scratch. So far, that is the only way I can see to go as I can't get the right msi file.
At present I tend to use 'PC Registry Cleaner' to get rid of the rubbish, but even then strange things can happen, no matter how careful you are, so some stuff has to get restored sometimes.

Top
#660857 - 1st Feb 2012 6:48am Re: iTunes won't update [Re: Norton]
MikeT Online   content
Smartchild

Registered: 23rd Apr 2010
Posts: 563
Loc: Canary Islands
Originally Posted By: Norton
Any suggestions, please?


Download and run Revo Uninstaller, use that to remove iTunes, then download and install the latest version.

Revo runs the app's own uninstaller, then it cleans up orphaned registry entries.

Back up your iTunes library first. Uninstalling/reinstalling shouldn't result in data loss, but best to be safe if you have anything you value.

Top
#660940 - 1st Feb 2012 11:57am Re: iTunes won't update [Re: Norton]
ex0__ Offline
Forum Addict

Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
Originally Posted By: Norton
At present I tend to use 'PC Registry Cleaner' to get rid of the rubbish


Why are you messing around with the registry in the first place? Old registry keys do not need cleaning and you're clearly having more trouble than it's worth trying to deal with a problem that .. isn't really a problem.
_________________________
-----
1337

Top
#660963 - 1st Feb 2012 1:31pm Re: iTunes won't update [Re: Norton]
Norton Online   Reading

Smartchild

Registered: 29th Sep 2011
Posts: 614
Loc: Wallasey
Looks like I've got misunderstood and an out of context quote.
It is a problem, as there are some things I want to look at that need the latest version. I wouldn't normally worry too much about old registry keys.

I see it this way -
1. A clean up package removed the installation file in error (msi file)
2. iTunes installer and any other uninstaller package needs the msi file to work properly.
3. iTunes knows there is a running version, probably due to the registry entry.
4. If there is no registry entry, iTunes assumes a new insatall.
5. Therefore the program files and registry entry both have to go, then I can start a new install, and reload the library.

n.b. The reference to PC Registry Cleaner is that it is the program I use at present to clean up some of the junk that gets left behind, both in the registry and other folders. It is NOT the one I was using when the msi file was deleted and I don't normally go into the registry without good reason. I think this is one of those times when I might have to.

Top

Moderator:  Mark 
Random Wirral Images

Click to View Topic.
Newest Topics
Wanted fridge engineer
by dodie
58 minutes 21 seconds ago
Huskisson Street, Grange Road area - 1900 on
by alangoodall
Today at 05:33 AM
Every little helps...
by palemoon
27th Jun 2017 9:43am
Portraying A Nation-Germany 1919-1933 Tate Liverpool
by paxvobiscum
26th Jun 2017 7:06pm
audi specialised pls
by Little_B
25th Jun 2017 5:02pm
For Sale & Free
Car radio cd bluetooth
by dodie
50 minutes 25 seconds ago
Bean to cup coffee machine
by monsterz4
27th Jun 2017 8:56am
Ipad 1 charger
by madrob
25th Jun 2017 2:34pm
Washing machine
by GingerTom
20th Jun 2017 9:05pm
22" full 1080p hd and freeview tv
by monsterz4
20th Jun 2017 8:50pm
Featured Member
Registered: 31st May 2011
Posts: 1129
Newest Members
Emilykj, Traceyann79, Howard, Charlotte, OwenChristian
12334 Registered Users
Today's Birthdays
Dogwalker59 (59)
New Wirral Info
Wanted fridge engineer
by dodie
58 minutes 21 seconds ago
Huskisson Street, Grange Road area - 1900 on
by alangoodall
Today at 05:33 AM
Portraying A Nation-Germany 1919-1933 Tate Liverpool
by paxvobiscum
26th Jun 2017 7:06pm
Shotwick - Old And New (Hall and Solar Farm)
by diggingdeeper
15th Jun 2017 10:19pm
Sefton Park
by diggingdeeper
15th Jun 2017 10:02pm
News : New Topics
Every little helps...
by palemoon
27th Jun 2017 9:43am
Bexit Offer for EU Citizens
by granny
23rd Jun 2017 9:38am
Benefit Cap is Unlawful
by RUDEBOX
22nd Jun 2017 7:37pm
Finsbury Park mosque.
by Beethoven
19th Jun 2017 11:42am
Grenfell Tower - Notting Hill
by diggingdeeper
14th Jun 2017 5:13am
New Enthusiast Forums
audi specialised pls
by Little_B
25th Jun 2017 5:02pm
VW t4 fixed side window replacement
by Mike72
22nd Jun 2017 8:00am
Range Rover P38A Air Suspension Help Needed
by Martin1943
20th Jun 2017 8:06pm
Loving Home Wanted For 3 Cats.
by DavidC
20th Jun 2017 8:32am
Loving Home Wanted For 3 Cats.
by DavidC
18th Jun 2017 6:02pm
(Views 24hrs)Trending Newest Topics
Huskisson Street, Grange Road area - 1900 on 17
Car radio cd bluetooth 8
Wanted fridge engineer 5
Wirral Sunrise Sunset
Sunrise Thu 4:46am
Sunset Thu 9:44pm
Local Time Thu 8:17am
WikiWirral Can . . . .