Is that seriously a normal wage for a skilled IT technician?
Presumably ICT technician isn't a job you can just walk into, you need to have studied etc?
Sadly, in the public sector yes. While the unions and government bend over backwards to standardise pay for teachers, support staff have to fight for what they can and it can vary from school to school, as can the title and responsibilities.
Its actually not a bad wage for the job, I know of some schools that would offer about £14,000 tops.
And qualifications aren't everything, its what you know that's more important.