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#588383 - 24th Sep 2011 5:58pm Broken Laptop
Headcoat_TheMrs Offline
Smartchild

Registered: 2nd Jun 2011
Posts: 492
Loc: Seacombe
This is a weird one...we have a HP/Compaq laptop and all of a sudden its not booting up. The problem is, it powers up and makes the noise as if testing the DVD drive, but it will keep doing this forever, with nothing on the screen.

Once it suddenly sprang into life after leaving it like this for about 3 hours, and then we could use it as normal. Today I tried it again and its done nothing for 6 hours, now I know windows take a while to boot sometime but this is ridiculous smile

Does anyone have any idea what we can do? I am considering a new DVD drive to see if that solves it.

Thanks

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#588384 - 24th Sep 2011 5:59pm Re: Broken Laptop [Re: Headcoat_TheMrs]
TheDr Offline
Forum Master

Registered: 23rd Feb 2010
Posts: 2631
Loc: Wirral
Sounds as if your hard drive is loose or faulty.

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#588388 - 24th Sep 2011 6:10pm Re: Broken Laptop [Re: TheDr]
Clive Offline
Forum Master

Registered: 3rd Jul 2011
Posts: 2620
Loc: some where else
if its vista, i thought vista takes this long to start up any way, lol laffin
_________________________
. . .

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#588392 - 24th Sep 2011 6:19pm Re: Broken Laptop [Re: TheDr]
Headcoat_TheMrs Offline
Smartchild

Registered: 2nd Jun 2011
Posts: 492
Loc: Seacombe
Will it be the HD though as it doesn't even past the DVD test? Also when it did start once everything was fine with the HD

Anyway, I have taken the HD & DVD out and refixed them, but this didn't do anything.

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#588410 - 24th Sep 2011 7:03pm Re: Broken Laptop [Re: Headcoat_TheMrs]
janjan Offline
Newbeee

Registered: 4th Jan 2011
Posts: 46
Loc: wallasey
If you have a recovery disk can you put it in as soon as you boot up? If you don't, get hold of an xp or vista operating disk and try reinstalling it.. It may be a prob with the operating system..good luck

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#588413 - 24th Sep 2011 7:11pm Re: Broken Laptop [Re: Headcoat_TheMrs]
Headcoat_TheMrs Offline
Smartchild

Registered: 2nd Jun 2011
Posts: 492
Loc: Seacombe
We have the recovery disc but it doesnt get as far as booting up!!
we switch it on and it makes that 'clunking' kinda noise as if its trying to read a disc and then just keeps making that noise and it wont boot up till it gets past that bit which sometime takes hours smile


TheMrs

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#588414 - 24th Sep 2011 7:14pm Re: Broken Laptop [Re: Headcoat_TheMrs]
janjan Offline
Newbeee

Registered: 4th Jan 2011
Posts: 46
Loc: wallasey
were you running an antivirus on it? Theres a slim chance it could be virus related..they can knock out the registry and the boot system..

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#588415 - 24th Sep 2011 7:17pm Re: Broken Laptop [Re: janjan]
janjan Offline
Newbeee

Registered: 4th Jan 2011
Posts: 46
Loc: wallasey
I recently built a tower pc for my grandson and had a similiar problem..the clunking noise and not booting up..I ended up back-tracking and removing the dvd player..for some reason the tower works perfectly now..

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#588416 - 24th Sep 2011 7:29pm Re: Broken Laptop [Re: Headcoat_TheMrs]
Headcoat_TheMrs Offline
Smartchild

Registered: 2nd Jun 2011
Posts: 492
Loc: Seacombe
just removed the dvd drive and now it doesnt even try to start. have ordered a new dvd so hopefully that will fix it

Thanks for all your help


TheMrs

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#588418 - 24th Sep 2011 7:31pm Re: Broken Laptop [Re: Headcoat_TheMrs]
janjan Offline
Newbeee

Registered: 4th Jan 2011
Posts: 46
Loc: wallasey
Sorry i couldn't do anything to help..goosd luck with the new drive.

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#588420 - 24th Sep 2011 7:41pm Re: Broken Laptop [Re: Headcoat_TheMrs]
little_pob Offline
Smartchild

Registered: 30th May 2008
Posts: 444
Loc: Upton
What model of laptop is it?

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#588427 - 24th Sep 2011 7:59pm Re: Broken Laptop [Re: Headcoat_TheMrs]
Headcoat_TheMrs Offline
Smartchild

Registered: 2nd Jun 2011
Posts: 492
Loc: Seacombe
its HP COMPAQ 6735S


TheMrs

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#588440 - 24th Sep 2011 8:22pm Re: Broken Laptop [Re: Headcoat_TheMrs]
ex0__ Offline
Forum Addict

Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
It's the hard drive dude, a busted disk drive can't stop a lappy from booting unless you've got no OS installed on the hard drive and you're trying to boot to the disk drive.

What's your boot order?
_________________________
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1337

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#588444 - 24th Sep 2011 8:28pm Re: Broken Laptop [Re: Headcoat_TheMrs]
Headcoat_TheMrs Offline
Smartchild

Registered: 2nd Jun 2011
Posts: 492
Loc: Seacombe
we have no idea coz we cant get in to the BIOS

we get no start up screen no nothing...just the noise of it trying to start the disc drive

TheMrs

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#588445 - 24th Sep 2011 8:29pm Re: Broken Laptop [Re: Headcoat_TheMrs]
rhoobarb2002 Online   shifty
Veteran

Registered: 13th Aug 2011
Posts: 686
Loc: Wirral
If your not even getting a BIOS screen it shouldnt be software related, it sounds more like hardware.

I assume you disconnect everything connected to it.

If you've taken the DVD drive out and it still doesnt do anything I doubt its that, unless your laptop has a lockout where unless everything is connected it wont boot (never head of that but never say never).

Try removing the hard drive, most laptops hard drives are a single screw and slide job. Take the battery out, then turn the laptop on. You should at least get a BIOS screen.


Edited by rhoobarb2002 (24th Sep 2011 8:30pm)

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