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#555986 - 4th Aug 2011 10:55am Laptop fault, Do i go back to vodafone or manufatu
Clive Offline
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Registered: 3rd Jul 2011
Posts: 2620
Loc: some where else
My graphics card has packed up on laptop, i got it from vodafone on contract with a dongle, I went to contact manufacture, but noticed ther phone line is 1.75 per min, Do i go back to vodafone shop as that is who i got laptop from or will they just fob me off and tell me to contact manufacture.
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#556032 - 4th Aug 2011 11:58am Re: Laptop fault, Do i go back to vodafone or manufatu [Re: Clive]
_Ste_ Offline


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Registered: 7th Aug 2005
Posts: 16051
Loc: New Brighton
Goto the Vodafone shop and they should supply you with a loan unit and take yours away for repair.
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#556044 - 4th Aug 2011 12:18pm Re: Laptop fault, Do i go back to vodafone or manufatu [Re: _Ste_]
Clive Offline
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thank you
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#557878 - 8th Aug 2011 10:09am Re: Laptop fault, Do i go back to vodafone or manufatu [Re: Clive]
Clive Offline
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Registered: 3rd Jul 2011
Posts: 2620
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Replie back from Vodafone,

I'm sorry to see you've issues with your laptop.

Just as Martin stated, you can return back by contacting the V-store if the laptop is less than 7 days old. After this, you are covered solely by the manufacturers warranty, in this case Hewlett Packard, who would need to be contacted directly by yourself. This is the case for all laptops and netbooks that we range.

Let me know if you've any further questions.

Regards
Trev
eForum Team
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#557880 - 8th Aug 2011 10:14am Re: Laptop fault, Do i go back to vodafone or manufatu [Re: Clive]
_Ste_ Offline


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Registered: 7th Aug 2005
Posts: 16051
Loc: New Brighton
barstard, 3 mobile have a different policy, they give you a loan unit and fix your other, if unable to fix they give a new one.
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#557886 - 8th Aug 2011 10:24am Re: Laptop fault, Do i go back to vodafone or manufatu [Re: _Ste_]
Clive Offline
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Registered: 3rd Jul 2011
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Vodafone are not helpfull at all, when I got my phone from them, it died and they kept sending me refurbished ones out, that did not work, I ended up with 4 sony vivaz, and 3 samsung waves, i kept on complaing and they sent me a brand new one, and i got to keep all the others.
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