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Email problems #543459
7th Jul 2011 7:13pm
7th Jul 2011 7:13pm
Joined: Aug 2010
Posts: 372
Wallasey
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Toffeenose Offline OP
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Toffeenose  Offline OP
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Wallasey
Evening folks , i'm having trouble reading my opened emails on outlook, when the email is open , i get a box that says " select the encoding that makes your document readable"
" text encoding"
windows default ,MS-DOS , other encoding ( which is checked).
and Japanese is highlighted , obviously , im aware it shouldnt be japanese , what should it be ,im assuming it will be Western European .. but which one.... hope this makes sense to someone.
any answers will be greatly appreciated , but since i am now going to work , i wont be able to answer anything till the morning .cheers pete

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Re: Email problems [Re: Toffeenose] #543735
8th Jul 2011 10:29am
8th Jul 2011 10:29am
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ex0__ Offline
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The european ones are basically all the same, stick to UTF8 if its available as a choice (or US-English (ANSI)).

Or you could switch over to Mozilla Thunderbird which handles encoding automatically tease

Edit: Have you checked Windows default and tried that? The default should be ANSI.

Last edited by ex0__; 8th Jul 2011 10:32am.

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Re: Email problems [Re: Toffeenose] #543759
8th Jul 2011 11:30am
8th Jul 2011 11:30am
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Wallasey
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Toffeenose Offline OP
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Toffeenose  Offline OP
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Wallasey
Cheers for that .... my son managed to open it , by saving it to my documents , right clicking it , and opening it with Adobe... seems a bit " around the houses " but it worked ..

Re: Email problems [Re: Toffeenose] #543785
8th Jul 2011 11:53am
8th Jul 2011 11:53am

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PaulWirral
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PaulWirral
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I would of thought it would of been easier if you simply learned Japanese but you way worked anyhow.

Re: Email problems [Re: Toffeenose] #544754
10th Jul 2011 10:40am
10th Jul 2011 10:40am
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movingtables Offline
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Originally Posted by Toffeenose
Cheers for that .... my son managed to open it , by saving it to my documents , right clicking it , and opening it with Adobe... seems a bit " around the houses " but it worked ..


was it a PDF file?
if so download Adobe Reader: http://get.adobe.com/uk/reader/

future pdf emails should automaticaly open with it.

Re: Email problems [Re: Toffeenose] #544776
10th Jul 2011 11:11am
10th Jul 2011 11:11am
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Wallasey
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Toffeenose Offline OP
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Toffeenose  Offline OP
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Wallasey
Movingtables , yes , it was a PDF file , and i have Adobe installed , but it is just unreadable when opened....I have managed to sort it , well my son has , but i would rather just open a n email and read it .


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