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blackberry help please #540883
1st Jul 2011 5:30pm
1st Jul 2011 5:30pm
Joined: Apr 2011
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sean99789 Offline OP
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sean99789  Offline OP
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ok i am an iphone user but mother has a blackberry and is at the stage in her life where she is getting forgetfull she is trying to download and update her apps but has forgotten the password and is asking me how to go about getting a new one so i have had a look and seen the forgot passwrod link on the phone which asks for the answer to a security question (but as i said before forgetfull) she has forgotten that too how do i go about resolving this problem for her

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Re: blackberry help please [Re: sean99789] #540886
1st Jul 2011 5:35pm
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dizdazdoz Offline

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dizdazdoz  Offline

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Probably best to contact the service provider, sure some whizz on here will find a way round it though.

Re: blackberry help please [Re: sean99789] #540917
1st Jul 2011 7:19pm
1st Jul 2011 7:19pm
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Necronuss Offline
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Necronuss  Offline
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Posts: 140
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i have had a look around the net and as diz says, contact your SP

only other option i can see is No, let it fail 10 times and it will erase your data. Then restore it from your last backup.

Hopefully another wiki user will be able to help you more, good luck

Re: blackberry help please [Re: sean99789] #540923
1st Jul 2011 7:48pm
1st Jul 2011 7:48pm
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baldybrewer Offline

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baldybrewer  Offline

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Is it the password on the phone or BB world password?

Re: blackberry help please [Re: sean99789] #540925
1st Jul 2011 7:57pm
1st Jul 2011 7:57pm
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baldybrewer Offline

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baldybrewer  Offline

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Just re read the question so im guessing its the blackberry id you need easiest way is go here http://uk.blackberry.com/id/ and sign up again with different email address hope this helps.

Re: blackberry help please [Re: sean99789] #540942
1st Jul 2011 8:32pm
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sean99789 Offline OP
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sean99789  Offline OP
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It's to add and update the apps so I'd say it is app world hope I'm right there thanks for the advice folks if anyone knows how to I'm sure they will be along soon enough but thanks for up to now

Re: blackberry help please [Re: sean99789] #540967
1st Jul 2011 9:02pm
1st Jul 2011 9:02pm
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sean99789 Offline OP
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sean99789  Offline OP
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ok update thanks to baldybrewer problem solved now thanks for that link its worked


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