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Virus Recovery one lingering Problem still exsist #537888
23rd Jun 2011 9:29pm
23rd Jun 2011 9:29pm
Joined: May 2011
Posts: 119
Chester
ChrisJ Offline OP

Enthusiast
ChrisJ  Offline OP

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Joined: May 2011
Posts: 119
Chester
Hi Guys & Girls,

Background
About 3 weeks ago i got a virus which quick turned to 4, AVG Virus scan failed to find it.

It was driving me mad AVG Virus alerts were popping all the time telling all sort of files were infected and moved the files to the Virus Vault I tried updating AVG but it would not Update. After reading a Virus thread about Anti Virus software not updating I searched the registry and I found out that AVG was not updating because the Virus have disabled AVG and 9 other Anti Virus Programmes from updating !!!!

So I downloaded & installed one the wasn't on the disabled list AVAST I ran it and it found 4 Virus I removed then delteted them.
Things were getting back to normal then I noticed that some software was not working because most of the softwares files were in AVG's Virus Vault And I had deleted the all the programmes that had stopped working begin with the letter A so the virus had being working it's way through my Progam File Dir starting at the top with A !!!!
Things are back to normal except....
Now my problem every time I open a Microsoft Program such as Outlook, IE, Word, Excel Windows Installer opens and then Microsoft XP Office Professional wants to install even thou it's allready on I have to canel the install and then the Programme opens
I'm getting fed up of this.

Does anyone know how I can stop MS XP Office wanting to install ??



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Re: Virus Recovery one lingering Problem still exsist [Re: ChrisJ] #537894
23rd Jun 2011 9:34pm
23rd Jun 2011 9:34pm
Joined: Apr 2011
Posts: 1,337
1337
ex0__ Offline
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ex0__  Offline
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Joined: Apr 2011
Posts: 1,337
1337
I'd make sure those virus/malware scans are done properly.

First, delete AVG. It's useless.

Download and install Malwarebytes, update it.

Reboot, smash f8 until you get a list of options and run malwarebytes and let it scan, delete anything it finds.

Once done run Avast and do a full scan, delete anything that finds as well, reboot and try opening office. Could always just do a reinstall if there's still errors, could be a corrupt file if whatever the virus was has messed around with any of the office dll's or executables.


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1337
Re: Virus Recovery one lingering Problem still exsist [Re: ChrisJ] #537912
23rd Jun 2011 10:43pm
23rd Jun 2011 10:43pm
Joined: Feb 2011
Posts: 91
birkenhead
1971efc Offline
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1971efc  Offline
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Posts: 91
birkenhead
avast is proberly the best free one out there,,, but should only run one av at a time as they will fight each other

Re: Virus Recovery one lingering Problem still exsist [Re: ex0__] #537914
23rd Jun 2011 11:00pm
23rd Jun 2011 11:00pm
Joined: Apr 2011
Posts: 1,337
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ex0__ Offline
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ex0__  Offline
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Originally Posted by ex0__
Reboot, smash f8 until you get a list of options and run malwarebytes and let it scan, delete anything it finds.


Hit enter too soon there .. once you hit f8 and get a list of options choose safe mode with networking and then do the rest smile


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1337
Re: Virus Recovery one lingering Problem still exsist [Re: ChrisJ] #537984
24th Jun 2011 9:16am
24th Jun 2011 9:16am
Joined: Dec 2008
Posts: 5,441
Birkenhead
BandyCoot Offline

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BandyCoot  Offline

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Posts: 5,441
Birkenhead
If all else fails just do a reinstall of the MS stuff but make sure it is after you have cleaned everything, would take MS Office stuff off before cleaning too - gives it less work to do.

Just an aside, can anybody disagree that them two "poor sick" hackers shouldn't be hung by the gonads? they're the sort of barstewards who put these viruses around and do it for fun.

Last edited by BandyCoot; 24th Jun 2011 9:18am.

Birkenhead........ God's own Room 101.
Re: Virus Recovery one lingering Problem still exsist [Re: BandyCoot] #537992
24th Jun 2011 9:29am
24th Jun 2011 9:29am
Joined: Apr 2011
Posts: 1,337
1337
ex0__ Offline
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ex0__  Offline
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Most bits of malware that are released are done so for monetary gain. It's rare to find viruses released these days, usually its bots and ad-droppers or rogue antivirus/password loggers. The point is to get money from the machine before it gets cleaned. Loggers in particular are being used more nad more to steal bank and social networking details and they then get sold on for id theft or straight up fraud. Usually through russian forums since anyone that's selling does so through .ru's because the Russians won't respond to the American requests to take the websites down.

Hackers don't do any of the above, I'm not sure who you're referring to either.

Slightly related, you can buy a remote desktop (lets you see and control the machine and everything on it) for around $1 per machine and can purchase zombie boxes (computers infected by particular types of malware which lets you use them to attack other computers/websites) for around 2 cents per bot.

Last edited by ex0__; 24th Jun 2011 9:32am.

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1337
Re: Virus Recovery one lingering Problem still exsist [Re: ChrisJ] #538008
24th Jun 2011 10:07am
24th Jun 2011 10:07am
Joined: Apr 2009
Posts: 587
Wirral
Sallybear Offline
Smartchild
Sallybear  Offline
Smartchild
Joined: Apr 2009
Posts: 587
Wirral
avast is also rubbish don't use it, Microsoft Security Essentials is better.

If you still have problems PM me

Re: Virus Recovery one lingering Problem still exsist [Re: ChrisJ] #538051
24th Jun 2011 2:26pm
24th Jun 2011 2:26pm
Joined: Aug 2004
Posts: 22,315
Moreton/Beirut/Mobile
MattLFC Offline
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MattLFC  Offline
Wiki Master
Joined: Aug 2004
Posts: 22,315
Moreton/Beirut/Mobile
Sounds like some file could be damaged, not so much a virus. Just try re-installing the affected office and IE programmes. Then see what happens.

Simple lol.


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