WikiWirral Wirral's Biggest Online Forum
Forum Stats
12328 Members
65 Forums
73257 Topics
989119 Posts
38 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
81 registered (alan128, 9 invisible), 1445 Guests and 289 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Finsbury Park mosque. 1032
Washing machine 214
Range Rover P38A Air Suspension Help Needed 157
Loving Home Wanted For 3 Cats. 129
Ant and Dec 100
Another Scam 84
Benefit Cap is Unlawful 84
Wanted roof box 75
Bexit Offer for EU Citizens 68
Loving Home Wanted For 3 Cats. 68
New General Forums
Deja Vu, Lightning Strikes Thrice, Groundhog Day
by fish5133
Yesterday at 07:38 PM
Ant and Dec
by cools
18th Jun 2017 2:11pm
Another Scam
by Excoriator
18th Jun 2017 10:00am
Happy birthday Ste
by Dilly
12th Jun 2017 7:54am
New Wirral History
Round the Wirral with a movie camera[1934]
by snowhite
16th Jun 2017 2:03pm
Bascule Bridge
by Sufee
6th Jun 2017 9:09pm
Pathe news short - merseytunnel 1934
by oldpm01
5th Jun 2017 1:57pm
1878 Post Office Directory of Cheshire query
by derekdwc
1st Jun 2017 10:41pm
Bakery at 275 Poulton Road 1925 onwards
by JAFitz
30th May 2017 8:59pm
Forum Tips
Photo Gallery Forums
wirral from Liverpool big wheel
New Brighton Big Wheel
Topic Replies
Finsbury Park mosque.
by casper
27 minutes 29 seconds ago
60 KG Weights set & exercise bars FOR SALE 40 !!
by GaryFromWirral
Today at 04:14 PM
Where In The Wirral Is It??
by Mark
Today at 01:25 PM
Bexit Offer for EU Citizens
by diggingdeeper
Today at 12:03 PM
VW t4 fixed side window replacement
by lansyp
Today at 10:22 AM
Unilever's Power Stations
by Jimbo620
Today at 08:18 AM
Benefit Cap is Unlawful
by RUDEBOX
Yesterday at 07:37 PM
Suspended sentence for 37,000 benefit fraud mum
by Mark
Yesterday at 06:45 PM
What song are you listening to?
by granny
Yesterday at 10:18 AM
June
M Tu W Th F Sa Su
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30
Recent Posts : What's On ?
Shotwick - Old And New (Hall and Solar Farm)
by diggingdeeper
18th Jun 2017 11:41am
Sefton Park
by diggingdeeper
17th Jun 2017 7:28pm
Topic Options
Rate This Topic
#512755 - 3rd May 2011 6:52pm Trouble uploading attachments within hotmail
MerseyMan Offline

Smartchild

Registered: 17th Jan 2008
Posts: 526
Loc: Wallasey
Hiya people
I've decided to ask for help after I've hit a brick wall trying to help my mum send attachments to her hotmail account. It is only recently that she has been having trouble attaching pictures to her e-mail. I tried to remedy the problem by installing internet explorer 9 for Vista on her laptop and installing any important updates needed for her system. It appears to have not worked! frown Whenever my mum tries to attach any pictures in her e-mail the loading bar will load up as normal but towards the end just as you think the picture is uploaded a pop-up message is displayed saying that she is not connected to the internet or hotmail )(I will verify if needed) The internet is working just fine, just the attaching pictures is driving my mum up the wall. Short of her getting a new e-mail account I hope someone here will have an idea what's going wrong. I have logged into her e-mail account on my laptop running windows 7 and it works just fine. I have reset her internet explorer settings but still doesn't work.She relies on her e-mail to contact her step sister in the US and send photos and this problem is driving her up the wall.
Can anyone help?

Top
Google Ads
#512757 - 3rd May 2011 7:01pm Re: Trouble uploading attachments within hotmail [Re: MerseyMan]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21062
Loc: Wirral
Firewall / parental settings?

Download Firefox smile
see if it still does it smile

is she on a wifi connection ?
if so try changing the channel she is using in the frequency setting in the router.
_________________________
My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile

Top
#512766 - 3rd May 2011 7:16pm Re: Trouble uploading attachments within hotmail [Re: Mark]
MerseyMan Offline

Smartchild

Registered: 17th Jan 2008
Posts: 526
Loc: Wallasey
Cheers Mark
I will try downloading Firefox tomorrow and if that fails will change the frequency settings on her modem. Not sure exactly what router it is, I do know it's a Belkin router and modem in one.
Thanks

Top
#512970 - 4th May 2011 12:59am Re: Trouble uploading attachments within hotmail [Re: MerseyMan]
ex0__ Offline
Forum Addict

Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
Watch the router log in realtime and see if the connection is actually dropping or if IE9 is just reporting that it is. I'd imagine Firefox should solve the problem though, IE is god awful.

If it doesn't, could check the picture size? Is she trying to send massive 2-3mb images instead of just saving them as PNG's first to make them smaller?
_________________________
-----
1337

Top
#512985 - 4th May 2011 6:54am Re: Trouble uploading attachments within hotmail [Re: MerseyMan]
MerseyMan Offline

Smartchild

Registered: 17th Jan 2008
Posts: 526
Loc: Wallasey
Hi there
Thanks for your reply, the size of the pictures are roughly about 2 to 3 meg, but I can attach them fine on my laptop. Will try FireFox tonight though, fingers crossed. Router log real-time? Don't know how to do that. Hoping FireFox does the biz. smile
Thanks

Top
#513103 - 4th May 2011 11:51am Re: Trouble uploading attachments within hotmail [Re: MerseyMan]
ex0__ Offline
Forum Addict

Registered: 25th Apr 2011
Posts: 1337
Loc: 1337
Those are big big images. If she's on a very low speed internet line I've seen connections fail while transferring simply because the connection has timed out.

Can she send a small text document or something? If that works then you can look into resizing the images if it turns out the connection just can't handle big file sizes.
_________________________
-----
1337

Top
#522102 - 22nd May 2011 10:47pm Re: Trouble uploading attachments within hotmail [Re: MerseyMan]
CT_Computers Offline
Beginner

Registered: 22nd May 2011
Posts: 4
Loc: Bebington
If Firefox doesn't fix it try Chrome, or compress the images before sending.

Top
#522410 - 23rd May 2011 3:55pm Re: Trouble uploading attachments within hotmail [Re: CT_Computers]
Nigel Offline

Wise One

Registered: 26th Mar 2010
Posts: 850
Loc: Wirral
I find Google chrome very fast and reliable.
_________________________
O give thanks unto the LORD; for he is good; for his mercy endureth for ever ...

Top
#522424 - 23rd May 2011 4:12pm Re: Trouble uploading attachments within hotmail [Re: MerseyMan]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Chrome is sweet-ass, like Safari, but personally prefer Iron as its lighter and has some extra benefits. I use Chrome in work though and IE/K-Meleon at home (depending on the PC im using lol).

smile

Top

Moderator:  Mark 
Random Wirral Images

Click to View Topic.
Newest Topics
Bexit Offer for EU Citizens
by granny
Today at 09:38 AM
Benefit Cap is Unlawful
by RUDEBOX
Yesterday at 07:37 PM
VW t4 fixed side window replacement
by Mike72
Yesterday at 08:00 AM
Range Rover P38A Air Suspension Help Needed
by Martin1943
20th Jun 2017 8:06pm
Loving Home Wanted For 3 Cats.
by DavidC
20th Jun 2017 8:32am
For Sale & Free
Washing machine
by GingerTom
20th Jun 2017 9:05pm
22" full 1080p hd and freeview tv
by monsterz4
20th Jun 2017 8:50pm
Apple TV box the 1gen
by monsterz4
20th Jun 2017 8:48pm
42 lf smart tv
by stumpyduck
20th Jun 2017 8:15pm
Wanted roof box
by monsterz4
19th Jun 2017 10:32am
Featured Member
Registered: 15th Mar 2012
Posts: 299
Newest Members
Fairz87, mikerobbo84, Robbo1960, Gwhiz03, SamphireGreen
12328 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Shotwick - Old And New (Hall and Solar Farm)
by diggingdeeper
15th Jun 2017 10:19pm
Sefton Park
by diggingdeeper
15th Jun 2017 10:02pm
Property Law
by lau2908
14th Jun 2017 8:04pm
van driver needed
by futurepast
14th Jun 2017 7:34pm
Sailing volunteers
by dogsbrain
14th Jun 2017 4:31pm
News : New Topics
Bexit Offer for EU Citizens
by granny
Today at 09:38 AM
Benefit Cap is Unlawful
by RUDEBOX
Yesterday at 07:37 PM
Finsbury Park mosque.
by Beethoven
19th Jun 2017 11:42am
Grenfell Tower - Notting Hill
by diggingdeeper
14th Jun 2017 5:13am
Manchester airport
by Dilly
9th Jun 2017 6:01pm
New Enthusiast Forums
VW t4 fixed side window replacement
by Mike72
Yesterday at 08:00 AM
Range Rover P38A Air Suspension Help Needed
by Martin1943
20th Jun 2017 8:06pm
Loving Home Wanted For 3 Cats.
by DavidC
20th Jun 2017 8:32am
Loving Home Wanted For 3 Cats.
by DavidC
18th Jun 2017 6:02pm
Code reader
by madrob
16th Jun 2017 9:09am
(Views 24hrs)Trending Newest Topics
Bexit Offer for EU Citizens 68
Wirral Sunrise Sunset
Sunrise Fri 4:43am
Sunset Fri 9:45pm
Local Time Fri 8:04pm
WikiWirral Can . . . .