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#455839 - 30th Dec 2010 9:54am Royal mail
Petei123 Offline
Smartchild

Registered: 10th May 2007
Posts: 558
Loc: Prenton
Hi all,

I ordered some clothes off the internet on the 15th december with the view to have them by xmas, which they did on the 23rd, but i was at work so they left me a card saying i was out and they took the goods back to the depot.
Now ive lost the card! Ive tried to ring my local depot on the rossmore but no answer, and when i try and ring royal mail CS they " cant help me " because i dont have the reference number off that card.

Can anyone shine some light on this for me please?

Many thanks

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#455841 - 30th Dec 2010 10:08am Re: Royal mail [Re: Petei123]
uptonbaz Offline
Member

Registered: 30th Dec 2010
Posts: 58
Loc: upton
go to the depot yours self with ID,they are very helpful

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#455857 - 30th Dec 2010 10:37am Re: Royal mail [Re: uptonbaz]
BandyCoot Offline

Forum Veteran

Registered: 7th Dec 2008
Posts: 5360
Loc: Birkenhead
Print off the internet receipt as well.
_________________________
Birkenhead........ God's own Room 101.

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#455861 - 30th Dec 2010 10:40am Re: Royal mail [Re: BandyCoot]
Petei123 Offline
Smartchild

Registered: 10th May 2007
Posts: 558
Loc: Prenton
The reciept i got from asos?

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#455880 - 30th Dec 2010 10:58am Re: Royal mail [Re: Petei123]
anniebo28 Offline
Wise One

Registered: 7th Aug 2006
Posts: 837
Loc: Birkenhead
I have had it where I paid for a next day delivery on tickets for tennis in London but they didn't turn up. so the following day i tried calling them but got no answer. I went to the depot at 6 in the morning as I had to set off for London to be there for lunch. the staff where very helpful and looked through and found them for me. make sure if they were bought on someone else's card or in their name, i.e. your wife, you take some ID for her too. I was lucky that they where in my sisters name as we got them from Ebay but I had a few letters and they where fine.

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#455888 - 30th Dec 2010 11:06am Re: Royal mail [Re: Petei123]
BandyCoot Offline

Forum Veteran

Registered: 7th Dec 2008
Posts: 5360
Loc: Birkenhead
Originally Posted By: Pete_306TD
The reciept i got from asos?


Don't know that one mate, just that when I get stuff from t'internet I make sure I get a confirmation email, with an order number etc. and print it off. I won't deal with a firm which doesn't state that it confirms orders, too many robbin' gits out there.
_________________________
Birkenhead........ God's own Room 101.

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#455896 - 30th Dec 2010 11:16am Re: Royal mail [Re: BandyCoot]
Sanchez Offline

Wiki Veteran

Registered: 17th Dec 2003
Posts: 8019
Loc: my house
Just go down, they will find it for you!
_________________________
Uncertainty or not knowing causes depression, Im happy because I know I'm going to die one day!

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#455944 - 30th Dec 2010 2:24pm Re: Royal mail [Re: Sanchez]
DavidB Offline
Wiki Guide

Registered: 7th Dec 2003
Posts: 5608
Loc: Bebington, Wirral
I've not had trouble when doing this, they're pretty informal about it. Take ID and they will get it for you.
_________________________
"C20 LET bang"

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#456031 - 30th Dec 2010 5:48pm Re: Royal mail [Re: DavidB]
TRANCENTRAL Offline

Green Meanie
Wiki Master

Registered: 10th Apr 2008
Posts: 13467
Loc: Underground
Originally Posted By: DavidB
I've not had trouble when doing this, they're pretty informal about it. Take ID and they will get it for you.
yes thumbsup
_________________________
Please do not adjust your mind, there is a slight problem with reality. #backscovered

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#456038 - 30th Dec 2010 6:17pm Re: Royal mail [Re: TRANCENTRAL]
KevinFinity Offline

Forum Master

Registered: 30th Apr 2009
Posts: 2324
Loc: Wirral
Whenever I miss a delivery from Royal Mail they give you 3 working days to collect it before returning it to the sender. Good luck.

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#456062 - 30th Dec 2010 8:09pm Re: Royal mail [Re: KevinFinity]
TRANCENTRAL Offline

Green Meanie
Wiki Master

Registered: 10th Apr 2008
Posts: 13467
Loc: Underground
Originally Posted By: KevinFinity
Whenever I miss a delivery from Royal Mail they give you 3 working days to collect it before returning it to the sender. Good luck.
YERR thay do mate!
_________________________
Please do not adjust your mind, there is a slight problem with reality. #backscovered

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#456078 - 30th Dec 2010 8:43pm Re: Royal mail [Re: TRANCENTRAL]
Nigel Offline

Wise One

Registered: 26th Mar 2010
Posts: 850
Loc: Wirral
Not very long that is it? Do they not state a longer time period to collect on the card they put through your door?
_________________________
O give thanks unto the LORD; for he is good; for his mercy endureth for ever ...

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#456084 - 30th Dec 2010 8:56pm Re: Royal mail [Re: Nigel]
Softy_Southerner Offline

Forum Guardian

Registered: 2nd May 2008
Posts: 4092
Loc: Back in Devon
I had a card left on Christmas Eve. I can't remember when it said they would return it but I'm sure it was longer than 3 working days - although 3 WORKING days is about a week with all the Bank Holiday just now

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#456589 - 1st Jan 2011 3:52pm Re: Royal mail [Re: Softy_Southerner]
Upasaka Offline
Enthusiast

Registered: 29th Nov 2010
Posts: 187
Loc: Birkenhead
I agree with most here, mate. The rm delivery depot are very helpful. ID should be enough, along with your address and when it was originally delivered.

I have never had any hassle with them, always helpful and friendly :-)

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