Huh, my case is too sensitive, i`m with vodaphone which my girlfriend got me, i was asked to set up a `password` to access my account when i ring up, anyway, they have obviously missheard me as my password `sounds like` the password they have.!
i only wanted to know when my next bill was due but i got the `unable to speak to you without the password due to the Data protection act` crap!
i would`nt need to speak to them but they cannot be trusted, the 1st bill was taken out of somebody elses bank who i`ve never heard of??? (that was sorted but i bet the other person got charged by the bank), then the second bill was alright but the third bill i was charged TWICE!
so now due to THIER errors i have to check to see when my bill is due & if it has been paid BUT due to their mess up and the `data protection act` i cannot even find out that!