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#412360 30th May 2010 4:30pm
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Blondie Offline OP
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Im trying to set up microsoft outlook or windows mail (whatever its called)for the first time, and i dont know how to find my incoming/outgoing servers?? Im sure this is really basic to most people, but computers are not my strong point. I've opened a windows live ID as suggested but cannot get any further. Something about pop3, imap and smtp. ANY help would be much appreciated. Thanks in advance ...

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Who provides your broadband?


We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

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Blondie Offline OP
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We have sky broadband

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Does your email end with @sky.com


We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

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Blondie Offline OP
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I think I may of had one with sky when we first joined, but it has never been used. Using hotmail and yahoo mail, and just made a "live" one too.

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I'll have to let someone else pick this up then, I've never set them up with outlook.

Anybody else help ????


We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

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Smartchild
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Maybe this page will help


If it's stupid and it works, it ain't stupid.
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Blondie Offline OP
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okay, thanks very much anyway laugh

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Blondie Offline OP
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this is prob dead stupid, but do i need to be on microsoft office outlook 2007, or email - windows mail? if its office, it just keeps saying im not connected, and then there is no option for me to connect. PS i have saved that link, if i can get past this bit im sure i'll be fine.

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Wise One
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Different set up for which email address you wish to use:

I.E. if you set up yahoo the pop3 is: pop.mail.yahoo.co.uk
ntl is: POP3.ntlworld.com

I dont have the smtp (which is the outgoing server) for yahoo however the NTL one is: SMTP.ntlworld.com.

I have both emails Yahoo and Ntl coming in to outlook but every email I send is through Ntl this way.

Will see if I can find a basic set up page somewhere online. Are you a novice on pc's or have reasonable knowledge ?

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Wise One
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Yahoo set up Yahoo Outlook

Sky Sky Outlook

Live Live Outlook

Hotmail Hotmail Outlook

These are the best step by step I can find, good luck.

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Blondie Offline OP
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if i could get that far it would be great,but i keep getting this screen .it keeps bringing up a message ,the connection to microsoft exchange is unavailable.outlook must be connected or online to complete this action. and will not let me go any further cannot get the page up to create account. i am not a whizz kid but know enough

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Is this an ex-corporate computer? for simple mail you shouldn't need (or have) a Microsoft Exchange Server.

If it is ex-corporate and not been reconfigured, you may not have access rights to set up a connection.


We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

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Blondie Offline OP
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no i bought it from currys its a private family laptop i bought microsoft office 2007 from the shop

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Wise One
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Sorry I am stumped, wish I could offer more help.

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