WikiWirral Wirral's Biggest Online Forum
Forum Stats
12254 Members
65 Forums
72899 Topics
982766 Posts
51 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
81 registered (alan128, 15 invisible), 1899 Guests and 314 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Boom : New Ferry Explosion 2364
Incident at Westminster 1669
Offset number plates 545
Death at Leasowe Train Station 386
Huge Gas Explosion in New Ferry Sat 25/03/17 382
What does this all mean? 269
Planet Earth Tonight 263
Has Talktalk been hacked yet again? 233
Snowhite's Bird Rescue 198
Reclaimed floorboards needed. 192
New General Forums
hi
by norma67
26th Mar 2017 7:42pm
Clocks go Forward
by Mark
25th Mar 2017 3:01pm
Mannequin Challenge AKA MRI Scan
by fish5133
24th Mar 2017 11:20am
Surely the most honest add.....
by buddy
20th Mar 2017 5:43pm
New Wirral History
William Bernard's building, Birkenhead
by yoller
20th Mar 2017 4:27pm
1882 Plan of the borough of Birkenhead and Wards
by Dave_Wood
19th Mar 2017 11:57am
New Brighton Coop
by Mike_White
9th Mar 2017 12:48pm
Tranmere High School for Girls 1882 Chesnut Grove
by sarah708
6th Mar 2017 8:23pm
Whetstone Lane, Birkenhead
by MoretonExpat
6th Mar 2017 8:04am
Forum Tips
Photo Gallery Forums
Birkenhead Transport Museum 24th Feb 2017
fireworks on the Mersey last night
Topic Replies
hi
by Dilly
Yesterday at 11:36 PM
'March' Photo Competition.
by snowshoes
Yesterday at 10:58 PM
Boom : New Ferry Explosion
by fish5133
Yesterday at 08:27 PM
It's Broken : Forum Update
by Mark
Yesterday at 08:13 PM
Prescriptions
by diggingdeeper
Yesterday at 06:55 PM
Death at Leasowe Train Station
by fish5133
27th Mar 2017 11:12pm
What song are you listening to?
by Vanmanone
27th Mar 2017 3:50pm
Huge Gas Explosion in New Ferry Sat 25/03/17
by venice
27th Mar 2017 1:18pm
Incident at Westminster
by casper
27th Mar 2017 9:48am
March
M Tu W Th F Sa Su
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31
Recent Posts : What's On ?
Planet Earth Tonight
by Excoriator
26th Mar 2017 10:31am
Lee and Cragg Quarries - Bacup
by Mark
23rd Mar 2017 7:43am
Topic Options
Rate This Topic
#387478 - 11th Feb 2010 10:34am ethel austin
karenjon Offline
Old Hand

Registered: 11th Aug 2009
Posts: 322
Loc: prenton
bought jacket from ethels last wed took back yesterday said i could not have refund as they are in adminstration .so ended up swopping for cushions which i don't really need .are they allowed to do this . they where still selling so why can't they not refund ?

Top
Law & Order : Advertising
Click me for more Information......

WikiWirral Numbers : Between 150 and 200 New Members Every Month. With Over 3,500 unique visits and 35,000 Page Views each day. Average +500 Search Engines Daily and over 1,000,000 Million Page views a Month. Advertising from 20 . Click Me
#387488 - 11th Feb 2010 10:40am Re: ethel austin [Re: karenjon]
bert1 Offline

Wiki Veteran

Registered: 27th Nov 2008
Posts: 7864
Loc: tranmere
I don't think your going to look right wearing cushions.
_________________________
God help us,
Come yourself,
Don't send Jesus,
This is no place for children.


Bertieone.

Top
#387554 - 11th Feb 2010 11:22am Re: ethel austin [Re: bert1]
bobi1 Offline
Smartchild

Registered: 5th Dec 2009
Posts: 572
Loc: wirral
Shops don't have to give refunds if the item isn't faulty, if they do it is a gesture of goodwill. Sounds like if they weren't in administration you would've got a refund, you were unlucky I guess, but at least you have cushions instead lol. On the other hand, if it was faulty then you are entitled to a full refund or replacement.

Top
#387560 - 11th Feb 2010 11:26am Re: ethel austin [Re: bobi1]
RUDEBOX Offline

Wiki Master

Registered: 29th Aug 2008
Posts: 19087
Loc: Bob Land
Poor ethel austin. First woollies and now ethel frown
_________________________
Mia Mabel


Top
#387561 - 11th Feb 2010 11:26am Re: ethel austin [Re: bobi1]
Stegga Offline

Addict

Registered: 28th Feb 2009
Posts: 261
Loc: woodchurch
Am pretty sure that when a company is in recievership any money that comes in is the recievers and therfore is not Ethel Austins money to give back. I'm pretty sure thats how it goes.

Top
#387612 - 11th Feb 2010 12:47pm Re: ethel austin [Re: Stegga]
karenjon Offline
Old Hand

Registered: 11th Aug 2009
Posts: 322
Loc: prenton
ah well if you see anyone about wearing red cushions you know it's me ha ha

Top
#387613 - 11th Feb 2010 12:50pm Re: ethel austin [Re: karenjon]
Victor_Meldrew Offline
Old Hand

Registered: 1st Nov 2009
Posts: 373
Loc: Birkenhead
Does Ethel Austin still live in Beryl Road? I know she used to at some point.

Is this you?


Edited by WonderBoy (11th Feb 2010 12:52pm)
_________________________
"You Can Either Agree With Me Or Be Wrong"

Top
#387620 - 11th Feb 2010 1:15pm Re: ethel austin [Re: Victor_Meldrew]
kimpri Offline

Forum Guardian

Registered: 29th Oct 2008
Posts: 3553
Loc: birkenhead
laugh
_________________________
Does your vacuum suck? Get a Dyson!!



Top
#387621 - 11th Feb 2010 1:19pm Re: ethel austin [Re: kimpri]
AX_125 Offline

Forum Guardian

Registered: 10th Nov 2003
Posts: 3793
Loc: Home
I thought ethel austins went under years ago.
_________________________

I am a signature virus, copy me into your signature to help me spread.

Top
#387626 - 11th Feb 2010 1:33pm Re: ethel austin [Re: AX_125]
PaulWirral
Unregistered


I am not sure if all the stores are closing. I think about two-thirds are. I suppose the only one which won't be affcted is the one in the Liverpool City Centre. Birkenhead and Wallasey will be earmarked for closure. I seem to recall Ethel Austins going into administration a couple of years ago but was saved. Have to wait and see if it can be fully saved.

Top
#387639 - 11th Feb 2010 2:46pm Re: ethel austin [Re: ]
karenjon Offline
Old Hand

Registered: 11th Aug 2009
Posts: 322
Loc: prenton
primark took customers from ethel austins as it's got more selection and style .thats what the manager told me . think she right

Top
#387665 - 11th Feb 2010 5:59pm Re: ethel austin [Re: AX_125]
RUDEBOX Offline

Wiki Master

Registered: 29th Aug 2008
Posts: 19087
Loc: Bob Land
Originally Posted By: AX_125
I thought ethel austins went under years ago.
my 1st job was in the manor house upton-as a waitress-1989 and i was told e.a used to be a rezzy+ died just before i started??
_________________________
Mia Mabel


Top
#387675 - 11th Feb 2010 6:33pm Re: ethel austin [Re: AX_125]
Softy_Southerner Offline

Forum Guardian

Registered: 2nd May 2008
Posts: 4090
Loc: Back in Devon
Originally Posted By: AX_125
I thought ethel austins went under years ago.


They called in the administrators a couple of years ago and managed to struggle on til now.

Top
#388436 - 15th Feb 2010 2:28am Re: ethel austin [Re: Softy_Southerner]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
You can opt for a refund so if they told you that you can't, they are incorrect, but as per the administrators instructions, you will become a non-priority creditor of the company, and will be well down the line in getting a payout if and when they are finally wound-up. So they cannot give you a cash refund regardless. The administrators are there to gather up as much capital as possible to pay creditors, not to lose money.

The reason they are still selling goods for cash is because the goods they have on the shelves and in the warehouses etc, are assets, and the administrators will attempt to sell-off all assets in a bid to pay the companies creditors.

Unusually, the administrators are also accepting vouchers for payment, upto 50% of the total value of the purchase iirc, normally they don't accept anything but cash and voucher holders simply become non-priority creditors, so it suggests there may well be a small hope that a buyer for the company will be found.

Top
#388679 - 16th Feb 2010 1:45am Re: ethel austin [Re: MattLFC]
karlos87 Offline


Registered: 16th Feb 2010
Posts: 1
Loc: Woodchurch
Hi, I work in an Ethel Austins, and yes, we are actually not allowed to give refunds at this time. As we've gone into administration anything that goes on has to be confirmed by the administrators, who have said that we are not allowed to give cash or credit refunds at this time.

Typical, it's us, the shop staff, however that have to tell the customers that we cannot give them they're money back and it's causing a lot of problems to be honest.

If you do want your money back however then you can get contact details for the administrators in any Ethel Austins shop, but at this time I think they will probably be a little more strict on the rules.

As for shop closures, the shops in Upton, Prenton, Liscard and Neston are all confirmed to be closing. Not too sure on the Liverpool Central shop, but I think the smaller one is closing as well. The company still has no buyer as of yet though so they might still all close.

Hope this clears things up! Don't hate the staff, we're just the over-worked under-payed skivvies carrying out some poorly judged orders frown

Top

Moderator:  Mod 
Random Wirral Images

Click to View Topic.
Newest Topics
Death at Leasowe Train Station
by Mark
27th Mar 2017 10:02pm
KEYS found
by rocks
26th Mar 2017 11:48pm
hi
by norma67
26th Mar 2017 7:42pm
Huge Gas Explosion in New Ferry Sat 25/03/17
by Dogwalker59
26th Mar 2017 10:36am
Snowhite's Bird Rescue
by diggingdeeper
26th Mar 2017 2:44am
For Sale & Free
boxed 10 inch tablet for sale
by stumpyduck
26th Mar 2017 7:12pm
various fly reels and boxes of fly's
by brady
25th Mar 2017 10:48am
Challenge extreme angle grinder used once
by brady
25th Mar 2017 10:43am
White Hyundai I30, 2011 plate For sale, 1.4 petrol
by goodoldphil
24th Mar 2017 6:24pm
I am having a clear out!
by TheComputerLab
24th Mar 2017 4:01pm
Featured Member
Registered: 5th Sep 2010
Posts: 460
Newest Members
BoilerEngineer, flipmodefly, Noize, cartoonhead, shelleyc1990
12254 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Planet Earth Tonight
by granny
25th Mar 2017 11:50am
Reclaimed floorboards needed.
by Gold_Moon
25th Mar 2017 10:45am
Has Talktalk been hacked yet again?
by Habdab
24th Mar 2017 10:25am
What does this all mean?
by venice
22nd Mar 2017 12:20pm
black contiboard locally?
by fish5133
21st Mar 2017 9:30pm
News : New Topics
Death at Leasowe Train Station
by Mark
27th Mar 2017 10:02pm
KEYS found
by rocks
26th Mar 2017 11:48pm
Another Terrorist Attack ? -London Islington
by fish5133
26th Mar 2017 3:03pm
Huge Gas Explosion in New Ferry Sat 25/03/17
by Dogwalker59
26th Mar 2017 10:36am
Boom : New Ferry Explosion
by diggingdeeper
25th Mar 2017 9:39pm
New Enthusiast Forums
Snowhite's Bird Rescue
by diggingdeeper
26th Mar 2017 2:44am
Offset number plates
by venice
23rd Mar 2017 1:24am
File too large
by Dilly
20th Mar 2017 10:41am
ford focus 1.6 t reg rattling
by Little_B
19th Mar 2017 11:02pm
Alloys refurb and colour change. The Wheel Deal.
by TheComputerLab
18th Mar 2017 9:17am
(Views 24hrs)Trending Newest Topics
Wirral Sunrise Sunset
Sunrise Wed 6:50am
Sunset Wed 7:42pm
Local Time Wed 12:20am
WikiWirral Can . . . .