WikiWirral 13yrs online 24/7 365 days a year.
Forum Stats
12252 Members
65 Forums
72899 Topics
982722 Posts
49 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
87 registered (alan128, 15 invisible), 1902 Guests and 306 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Boom : New Ferry Explosion 2243
Incident at Westminster 1646
Offset number plates 531
Huge Gas Explosion in New Ferry Sat 25/03/17 349
What does this all mean? 263
Death at Leasowe Train Station 256
Planet Earth Tonight 254
black contiboard locally? 250
Has Talktalk been hacked yet again? 226
Reclaimed floorboards needed. 187
New General Forums
hi
by norma67
26th Mar 2017 7:42pm
Clocks go Forward
by Mark
25th Mar 2017 3:01pm
Mannequin Challenge AKA MRI Scan
by fish5133
24th Mar 2017 11:20am
Surely the most honest add.....
by buddy
20th Mar 2017 5:43pm
New Wirral History
William Bernard's building, Birkenhead
by yoller
20th Mar 2017 4:27pm
1882 Plan of the borough of Birkenhead and Wards
by Dave_Wood
19th Mar 2017 11:57am
New Brighton Coop
by Mike_White
9th Mar 2017 12:48pm
Tranmere High School for Girls 1882 Chesnut Grove
by sarah708
6th Mar 2017 8:23pm
Whetstone Lane, Birkenhead
by MoretonExpat
6th Mar 2017 8:04am
Forum Tips
Photo Gallery Forums
Birkenhead Transport Museum 24th Feb 2017
fireworks on the Mersey last night
Topic Replies
Prescriptions
by diggingdeeper
Death at Leasowe Train Station
by fish5133
11:12 PM
'March' Photo Competition.
by granny
11:02 PM
Boom : New Ferry Explosion
by fish5133
10:01 PM
What song are you listening to?
by Vanmanone
03:50 PM
Huge Gas Explosion in New Ferry Sat 25/03/17
by venice
01:18 PM
Incident at Westminster
by casper
09:48 AM
Snowhite's Bird Rescue
by diggingdeeper
12:34 AM
33 lions
by granny
12:03 AM
March
M Tu W Th F Sa Su
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31
Recent Posts : What's On ?
Planet Earth Tonight
by Excoriator
26th Mar 2017 10:31am
Lee and Cragg Quarries - Bacup
by Mark
23rd Mar 2017 7:43am
Page 1 of 2 1 2 >
Topic Options
Rate This Topic
#360416 - 25th Oct 2009 6:11pm Charged Extra Postage For Birthday Card
_jase_
Unregistered


Wirral mum charged extra for postage because birthday card had badge on




A BIRTHDAY card posted to a mum from Noctorum cost 1.08 to collect from a sorting office because it had a badge on it.

When the mail arrived at Tula Brett's home in Upton Road on Wednesday morning, there was a card from the Post Office which said an item was waiting for collection from a depot in Prenton.

Tula's 65-year-old husband Denis went to collect the mystery object, which turned out to be a card from her friend, and had to pay a 1.08 handling charge.

An unhappy Tula later paid a visit to the office to complain and tried, unsuccessfully, to get a refund.

The couple had both celebrated their birthdays a few days earlier. The card Tula eventually received had a small plastic badge with the words 'Birthday Girl' attached to it and there was a first-class stamp and postmark on the envelope.

Royal Mail said its postage prices were based on the letter's size and weight, which the sender shoud have checked before posting.

An angry Tula, 46, told the Globe: "You don't expect to receive a card with a first class stamp on it and have to pay a charge to collect it.

"Does that mean children will be charged extra for cards with badges on? I could get a parcel delivered for less than the cost of a card.

"I'd be horrified if I sent someone a card and they were charged to just open the card.

"I haven't told my friend yet, but I'm sure she wont be pleased either.

"It's a frustrating situation. I was not very happy about having to pay this money for something I hadnt even posted.

There also seemed to be some confusion as to why we'd been charged 1.08.

"When my husband asked a member of staff why he'd been charged, he was told it was because it wouldn't fit through the slot, which we assumed meant the letter here at the house.

"He then produced a steel frame with test slots in it and tried to push the card through it.

"We were also told it was because the card was the wrong weight for the stamp. His colleague corrected him by saying that it was because of the badge on the card. Weve had no real explanation as to why this charge was levied, or any apology."

A Royal Mail spokesman said: "Since August 2006, UK postage prices have been based on the size of an item as well as its weight. Mail is priced in three sizes: Letter, Large Letter and Packet.

"For the vast majority of cards the Letter size applies. For larger cards with any dimension over 240mm long or 165mm wide or 5mm thick, or over 100g in weight, the Large Letter rate applies.

"Any item more than 353mm long, more than 250mm wide, more than 25mm thick, or weighing more than 750g, is classed as a Packet.

"From the information supplied on the item concerned it could well be thicker than the maximum allowed for the 'Letter' size, so the sender should have paid postage for the Large Letter size.

"If a recipient wishes to receive an underpaid item of mail, they must pay the amount of underpaid postage plus a 1 handling fee. The fee goes towards our additional handling costs, including returning the item to the delivery office, storage, and administration.

"Underpaid postage amounts to millions of pounds each year and surcharging doesn't cover our costs, loses us money and is the last thing we want to do."

In response, Mrs Brett said: "It's a ridiculous situation. I had other cards with badges and didn't get charged.

It seems to me that this policy is not something which is implemented across the board."

THE GLOBE

Top
Local News : Advertising
Click me for more Information......

* * * Dentwiz : Paintless Dent Repair * * *
Now Advertise with WikiWirral.
WikiWirral stats 35,000 Page Views a Day +500 Search Engines.. Click Me
#360419 - 25th Oct 2009 6:16pm Re: Charged Extra Postage For Birthday Card [Re: ]
Pete_Robbo Offline

Keep It Real !!
Wiki Guide

Registered: 11th Aug 2008
Posts: 6640
Loc: Wirral
scam less
_________________________







Top
#360427 - 25th Oct 2009 6:27pm Re: Charged Extra Postage For Birthday Card [Re: Pete_Robbo]
Sanchez Offline

Wiki Veteran

Registered: 17th Dec 2003
Posts: 8019
Loc: my house
Royal mail really are a big waste of fuckin time at the mo, Im tempted to make a letter bomb for them.
_________________________
Uncertainty or not knowing causes depression, Im happy because I know I'm going to die one day!

Top
#360471 - 25th Oct 2009 7:54pm Re: Charged Extra Postage For Birthday Card [Re: Sanchez]
peodude Offline
Addict

Registered: 7th Nov 2007
Posts: 205
Loc: Birkenhead
Since when has this been big enough News to make the papers. Royal Mail have had Small and Large stamps for many years now. Anything over 5mm needs a bigger stamp.

Top
#360479 - 25th Oct 2009 8:19pm Re: Charged Extra Postage For Birthday Card [Re: Sanchez]
scoops Offline
Smartchild

Registered: 27th Oct 2008
Posts: 531
Loc: Lurking
Originally Posted By: Sanchez
Royal mail really are a big waste of fuckin time at the mo, Im tempted to make a letter bomb for them.

I wouldn't bother, it wouldn't arrive in time assuming it arrived at all wink
_________________________
If it's stupid and it works, it ain't stupid.

Top
#360481 - 25th Oct 2009 8:27pm Re: Charged Extra Postage For Birthday Card [Re: scoops]
Sanchez Offline

Wiki Veteran

Registered: 17th Dec 2003
Posts: 8019
Loc: my house
pmsl, you couldn't be further fron the truth, I cant belive the postal staff are striking because they dont get to go home early anymore, they should be greatful they have jobs.
_________________________
Uncertainty or not knowing causes depression, Im happy because I know I'm going to die one day!

Top
#360497 - 25th Oct 2009 10:05pm Re: Charged Extra Postage For Birthday Card [Re: Sanchez]
Garygadge Offline
Smartchild

Registered: 23rd Oct 2007
Posts: 493
Loc: Wirral
Originally Posted By: Sanchez
Royal mail really are a big waste of fuckin time at the mo, Im tempted to make a letter bomb for them.



No matter how much you dislike the service or the cost, your comment was totally uncalled for...what a thing to say after all the terrorist attacks etc that have happened in the last few years

Top
#360517 - 25th Oct 2009 11:15pm Re: Charged Extra Postage For Birthday Card [Re: Garygadge]
Sanchez Offline

Wiki Veteran

Registered: 17th Dec 2003
Posts: 8019
Loc: my house
Originally Posted By: Garygadge
Originally Posted By: Sanchez
Royal mail really are a big waste of fuckin time at the mo, Im tempted to make a letter bomb for them.



No matter how much you dislike the service or the cost, your comment was totally uncalled for...what a thing to say after all the terrorist attacks etc that have happened in the last few years


OMG it was a joke, loosen up bud.
_________________________
Uncertainty or not knowing causes depression, Im happy because I know I'm going to die one day!

Top
#360518 - 25th Oct 2009 11:23pm Re: Charged Extra Postage For Birthday Card [Re: Sanchez]
RUDEBOX Offline

Wiki Master

Registered: 29th Aug 2008
Posts: 19087
Loc: Bob Land
Eyes went a bit gozzy half way thru reading....is ths the best the Globe can do? Pathetic story-i'd be pleased to have a mate who thought me worthy of a badge!! Lol.
_________________________
Mia Mabel


Top
#360524 - 26th Oct 2009 12:10am Re: Charged Extra Postage For Birthday Card [Re: RUDEBOX]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
I agree with peodude, can't really understand what the fuss is about, as much as I think the Royal Mail are scum for their self-defeating and selfish strike, this has been a policy they adopted years ago, and have always made it quite clear since it was launched.

Why should the Royal Mail be expected to drop the policy for certain people or types of mail, when they levy it on others.

It's just the Globe, and some very sad people with very sad lives and too much time on their hands, making a mountain out of a molehill.

It will probably cost them more than 1.08 to telephone every fooker they know to tell them about it!!!

Top
#360552 - 26th Oct 2009 10:22am Re: Charged Extra Postage For Birthday Card [Re: MattLFC]
Sanchez Offline

Wiki Veteran

Registered: 17th Dec 2003
Posts: 8019
Loc: my house
Its the 1.08 though, sure they should just be getting charged the extra few pence from a small stamp to a large one?
_________________________
Uncertainty or not knowing causes depression, Im happy because I know I'm going to die one day!

Top
#360561 - 26th Oct 2009 11:13am Re: Charged Extra Postage For Birthday Card [Re: Sanchez]
BandyCoot Online   Reading

Forum Veteran

Registered: 7th Dec 2008
Posts: 5350
Loc: Birkenhead
My missus had to pay extra for a card because it had a raised cardboard representation on the front which made it thicker than a normal card, it was tested through the frame. All I can advise is that you just buy flat cards and the card companies may as well ditch all the fancy ones they've manufactured. Does life in this country start getting up your nose a bit? It does me.
_________________________
Birkenhead........ God's own Room 101.

Top
#360577 - 26th Oct 2009 11:57am Re: Charged Extra Postage For Birthday Card [Re: BandyCoot]
kimpri Offline

Forum Guardian

Registered: 29th Oct 2008
Posts: 3553
Loc: birkenhead
cheeky fookers.
_________________________
Does your vacuum suck? Get a Dyson!!



Top
#360579 - 26th Oct 2009 12:00pm Re: Charged Extra Postage For Birthday Card [Re: BandyCoot]
SoundLad Offline

Are you SoNutz?
Forum Master

Registered: 22nd Aug 2007
Posts: 2987
Loc: Birkenhead, United Kingdom
Originally Posted By: BandyCoot
My missus had to pay extra for a card because it had a raised cardboard representation on the front which made it thicker than a normal card, it was tested through the frame. All I can advise is that you just buy flat cards and the card companies may as well ditch all the fancy ones they've manufactured. Does life in this country start getting up your nose a bit? It does me.


Why do you think im f***ing off to aus. Sick of getting spooned of my money.. I hate the fact that i have to pay Gordon Brown to sit on his arse and talk sh** all day and everyday..


Edited by SoundLad (26th Oct 2009 12:00pm)
_________________________
Lee Mills


Top
#360584 - 26th Oct 2009 12:11pm Re: Charged Extra Postage For Birthday Card [Re: SoundLad]
Sanchez Offline

Wiki Veteran

Registered: 17th Dec 2003
Posts: 8019
Loc: my house
withthat
_________________________
Uncertainty or not knowing causes depression, Im happy because I know I'm going to die one day!

Top
Page 1 of 2 1 2 >

Moderator:  Mod 
Random Wirral Images

Click to View Topic.
Newest Topics
Death at Leasowe Train Station
by Mark
10:02 PM
KEYS found
by rocks
26th Mar 2017 11:48pm
hi
by norma67
26th Mar 2017 7:42pm
Huge Gas Explosion in New Ferry Sat 25/03/17
by Dogwalker59
26th Mar 2017 10:36am
Snowhite's Bird Rescue
by diggingdeeper
26th Mar 2017 2:44am
For Sale & Free
boxed 10 inch tablet for sale
by stumpyduck
26th Mar 2017 7:12pm
various fly reels and boxes of fly's
by brady
25th Mar 2017 10:48am
Challenge extreme angle grinder used once
by brady
25th Mar 2017 10:43am
White Hyundai I30, 2011 plate For sale, 1.4 petrol
by goodoldphil
24th Mar 2017 6:24pm
I am having a clear out!
by TheComputerLab
24th Mar 2017 4:01pm
Featured Member
Registered: 14th Aug 2015
Posts: 86
Newest Members
Noize, cartoonhead, shelleyc1990, Chippy, Onetoughcookie
12252 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Planet Earth Tonight
by granny
25th Mar 2017 11:50am
Reclaimed floorboards needed.
by Gold_Moon
25th Mar 2017 10:45am
Has Talktalk been hacked yet again?
by Habdab
24th Mar 2017 10:25am
What does this all mean?
by venice
22nd Mar 2017 12:20pm
black contiboard locally?
by fish5133
21st Mar 2017 9:30pm
News : New Topics
Death at Leasowe Train Station
by Mark
10:02 PM
KEYS found
by rocks
26th Mar 2017 11:48pm
Another Terrorist Attack ? -London Islington
by fish5133
26th Mar 2017 3:03pm
Huge Gas Explosion in New Ferry Sat 25/03/17
by Dogwalker59
26th Mar 2017 10:36am
Boom : New Ferry Explosion
by diggingdeeper
25th Mar 2017 9:39pm
New Enthusiast Forums
Snowhite's Bird Rescue
by diggingdeeper
26th Mar 2017 2:44am
Offset number plates
by venice
23rd Mar 2017 1:24am
File too large
by Dilly
20th Mar 2017 10:41am
ford focus 1.6 t reg rattling
by Little_B
19th Mar 2017 11:02pm
Alloys refurb and colour change. The Wheel Deal.
by TheComputerLab
18th Mar 2017 9:17am
(Views 24hrs)Trending Newest Topics
Death at Leasowe Train Station 256
Wirral Sunrise Sunset
Sunrise Tue 6:53am
Sunset Tue 7:41pm
Local Time Tue 2:33pm
WikiWirral Can . . . .