WikiWirral is where great friendships are made.
Forum Statistics
Forums65
Topics76,352
Posts1,033,280
Members14,560
Most Online16,551
Feb 2nd, 2024
Who's Online Now
12 members (ArranGirl13, 3 invisible), 7,879 guests, and 427 robots.
Key: Admin, Global Mod, Mod
Top Posters
sunnyside 45,164
MattLFC 22,315
Mark 21,269
granny 17,788
_Ste_ 16,345
Newest Members
Kalena1962, rattus, Lisrush, Emotecreative, ArranGirl13
14,560 Registered Users
New General Forums
New Wirral History
Tall Brick Chimneys
by diggingdeeper - 16th Mar 2024 11:56am
D.I.Y. / Building Shop
by mharford91 - 3rd Mar 2024 8:53pm
1970's Murder in Central Park, Wallasey
by cutespam - 4th Aug 2018 10:28am
Old Hall in Higher Bebington
by Rhoobarb - 25th May 2010 5:55pm
Oleo Works
by Ducko - 14th May 2008 3:09pm
Top Posters(30 Days)
granny 14
casper 13
bri445 4
Topic Replies
Facial recognition coming in supermarkets?
by diggingdeeper - 27th Mar 2024 3:50pm
Bolts at Bebington Road
by diggingdeeper - 27th Mar 2024 2:33am
Hot Spot Chippie Broadway
by Excoriator - 26th Mar 2024 7:57pm
Tall Brick Chimneys
by diggingdeeper - 26th Mar 2024 5:43pm
Lost river (Well, brook really)
by diggingdeeper - 26th Mar 2024 3:09am
Old Hall in Higher Bebington
by diggingdeeper - 24th Mar 2024 5:58pm
Netflix 3 Body Problem.
by BultacoAstro - 22nd Mar 2024 8:04am
Wisper electric bike. 36v .
by Dilly - 21st Mar 2024 7:36pm
This is Elvis
by GingerTom - 21st Mar 2024 9:27am
March
M T W T F S S
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31
Top Likes Received (30 Days)
cools 1
Kylix 1
Top Likes Received
bert1 14
Mark 4
granny 3
casper 3
Previous Thread
Next Thread
Print Thread
#319440 16th May 2009 10:04am
Joined: May 2009
Posts: 1,151
Forum Addict
OP Offline
Forum Addict
Joined: May 2009
Posts: 1,151
i bought a new laptop in march and recently the screen started flickering really bad, it only stops if the screen is in a certain posistion. is that a fault or just a loose connection? i do tend to pick it up by the lid while its open alot!

Google Ads
Joined: Nov 2003
Posts: 1,943
Forum Addict
Offline
Forum Addict
Joined: Nov 2003
Posts: 1,943
could be the ribbon for the screen thats loose, are u confident enough to take it appart??


[Linked Image]
Joined: Aug 2004
Posts: 22,315
Wiki Master
Offline
Wiki Master
Joined: Aug 2004
Posts: 22,315
Is the screen going off, or the backlight (ie. is the screen completely blank when it happens, or is there display information still on the screen, but no light)? Could be the inverter, common problem, but thankfully easily and cheaply fixed. If its the actual screen, could be a number of problems, but most likely to do with a connection from the counds of things.

Either way, given that you purchased it in March, either telephone the manufacturer, or if its a DSGi brand (Advent, Packard Bell, Ei Systems - purchased from PC World, Currys Digital, Currys or Dixons) take it into PC World Techguys desk and see what they say.

The fault will be repaired under warranty, so it's not worth touching it.

Joined: May 2009
Posts: 1,151
Forum Addict
OP Offline
Forum Addict
Joined: May 2009
Posts: 1,151
Nah it dosent go off just flickers and distorts it was an acer i bought it from argos. if its such a small problem id rather not send it back for repair coz i need it for work and cant really afford to be without for a week or however long they take to fix it

Joined: Aug 2004
Posts: 22,315
Wiki Master
Offline
Wiki Master
Joined: Aug 2004
Posts: 22,315
Gutted it's Acer, sometimes you will get pretty good service, other times you will get shoddy service (I puchased an Acer Advantage Pro warranty for my old Acer laptop, which included "priority support and repairs" and a 5 day pick-up and return guarantee, and once they decided to replace my DVDR drive when I sent it in for a HDD failiure, and they took 3 months to source the DVDR, well thats what they said - not to mention them using refurbished HDD's for replacement, that kept failing within days of getting it back, in the end I just bought my own!).

Get on the blower to Acer and see what they say; the likelyhood is they will need to repair it, simply because the problem is likely to get worse over time, and it certainly does sound like a hardware fault.

Though unlikely (but hopefully), it could be a BIOS or driver problem that has been resolved in a newer release - have you checked the Acer support site?

Acer UK Support
Acer UK Download Area - check that your BIOS and display drivers in particular, are up to date.
Acer UK Online Repair Booking Service - You will have to wait until Monday most likely for a reply, but it will be cheaper and less time-consuming than phoning them (they tend to have 1 hour queues from the minute their switchboards are turned on, in my experience).

Joined: Mar 2008
Posts: 1,355
Forum Addict
Offline
Forum Addict
Joined: Mar 2008
Posts: 1,355
If you bought it in Argos then your legal contract is with Argos - NO MATTER what they say. The machine is less than 6 months old any fault is presumed to be inherent therefore you are entitled to a replacement or refund WITHOUT you having to prove that the fault is in any way connected with you or your handling of the machine. If Argos say different then the onus is on Argos to prove otherwise.

If you leave it until the machine is over 6 months old then the onus is on YOU to prove that it is an inherent fault - difficult because to do that you would likely have to get an independent examination of the machine (costs ££)

It may well be that Argos will tell you to contact the manufacturer. You DO NOT have to accept that ie you can say NO, and that in the first instance they should replace/ refund or if they want an opinion from Acer then THEY should send the machine to to Acer. They will point out that such action will take longer than if you contact Acer - it will, BUT the law says a response must be in a "reasonable" time and typically that can be interpreted as maximum 4 weeks. If Argos cannot give a guarantee of 4 weeks maximum then my advice would be to say - "in that case I want a replacement or refund, NOW please".

If you do opt to take advice from Argos and deal directly with Acer then you should ASK ARGOS FOR A STATEMENT IN WRITING signed / dated by an authority on behalf of Argos saying that it is their advice that you deal with Acer. Your "report" of the fault then dates from the date of that document.

Snod


5 Precepts of Buddhism seem appropriate. Refrain from taking life. Refrain from taking that which is not given. Refrain from misconduct. Refrain from lying. Refrain from intoxicants which lead to loss of mindfulness

Moderated by  Mark 

Link Copied to Clipboard
Random Wirral Images

Click to View Topic.
Newest Topics
Facial recognition coming in supermarkets?
by Excoriator - 27th Mar 2024 10:52am
Hot Spot Chippie Broadway
by Excoriator - 26th Mar 2024 7:57pm
Bolts at Bebington Road
by Excoriator - 23rd Mar 2024 9:48am
Netflix 3 Body Problem.
by BultacoAstro - 22nd Mar 2024 8:04am
Tall Brick Chimneys
by diggingdeeper - 16th Mar 2024 11:56am
For Sale & Free
Wisper electric bike. 36v .
by Dilly - 21st Mar 2024 7:36pm
This is Elvis
by GingerTom - 17th Mar 2024 2:37pm
Member Spotlight
Dilly
Dilly
wallasey
Posts: 8,973
Joined: July 2011
Today's Birthdays
There are no members with birthdays on this day.
New Wirral Info
Facial recognition coming in supermarkets?
by Excoriator - 27th Mar 2024 10:52am
Hot Spot Chippie Broadway
by Excoriator - 26th Mar 2024 7:57pm
Bolts at Bebington Road
by Excoriator - 23rd Mar 2024 9:48am
Get your Money Tree ready
by keef666 - 22nd Mar 2023 12:27pm
Restaurant/pub with outdoor seating - Bromborough
by CarterUSM - 7th Aug 2020 7:59pm
News : New Topics
Gaza
by diggingdeeper - 29th Oct 2023 9:28am
Lost river (Well, brook really)
by Excoriator - 10th Sep 2019 8:50am
New Enthusiast Forums
Netflix 3 Body Problem.
by BultacoAstro - 22nd Mar 2024 8:04am
Xbox
by TudorBlue - 3rd Mar 2024 8:48pm
Wiper mechanism needed
by Peter0787 - 20th Feb 2024 4:07pm
Popular Topics(Views)
5,069,561 WIKI WALK CHAT
4,013,783 Spotted!
Powered by UBB.threads™ PHP Forum Software 7.7.5