Decided to change my phone supplier yesterday to Sky, along with getting Sky TV and broadband in a package that would cost about the same as BT where charging me for the pohne and Broadband.
Sorted the Sky package out online and called BT for my MAC code.
BT Then told me I had another 6 months left on my 18 month contract!!!
What happened was last December I upgraded my BB to an unlimited download limit, and as an existing customer upgrading I should have been signed up to the min 12 month contract.
However, BT, without my request signed me up for BT Vision and sent me a load of hardware and took money from my account!!!
After many calls I finally got a refund, and sent the hardware back, but it appears they signed me up on a new customer, 18 month contract and didnt correct that to 12 months when I got my refund and sent the boxes back
...gotta call BT and give them some shit today now Ive sussed out where they have gone wrong...