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#272908 - 2nd Dec 2008 6:57pm SKY Broadband Price Increase
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21062
Loc: Wirral
From 1st march 2009

Sky Broad band customers on the MID & MAX Packages
will have to pay = 5 more.

Unless you sign up for there SKY Talk option ??
Humm Time to look into O2 i think ??

That's a fair old jump in prices.
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#272909 - 2nd Dec 2008 7:05pm Re: SKY Broadband Price Increase [Re: Mark]
MattLFC Offline
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Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
https://www.wikiwirral.co.uk/forums/ubbthreads.php?ubb=showflat&Number=271172#Post271172

It's because of people leaving Sky Talk for other CPS providers.

smile

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#272945 - 2nd Dec 2008 8:55pm Re: SKY Broadband Price Increase [Re: MattLFC]
_Ste_ Offline


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Registered: 7th Aug 2005
Posts: 16023
Loc: New Brighton
more like they have reeled all the customers in with their special offers/prices so now they put their prices up no

Tossers
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#272955 - 2nd Dec 2008 9:51pm Re: SKY Broadband Price Increase [Re: _Ste_]
MattLFC Offline
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Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
No mate, it's deffo the Sky Talk retention problems; they are offering the broadband at a loss on many exchanges, and the way they aim to sustain this is to offer a triple play service, so customers take TV, phone and internet in one package.

Thier strategy however is to try and make the broadband and phone bail each other out, and keep the TV immune from losses incurred via the telephone and internet services (don't forget they had to raise 1 billion on the back of the TV to purchase Easynet and launch Sky Broadband to begin with, and last week they raised another 400 million - most probably for the planned acquasition of Tiscali - so the TV has taken a hammering financially already), and if customers are keeping the broadband, but subsequently ditching the telephone for another CPS, then that's where the problems begin.

Im still with Sky Talk (both for calls and landline rental) and have had much much better and honest service than I ever got from BT, so won't be leaving unless I ditch the Sky TV of course. It depends on what you want to do with the phone, as to whether Sky Talk returns good value for you.

Incidentally, all new Sky Talk landline customers, will get 5.00 per month line rental for 6 months, so this is an excellent deal if you don't already have it. Not only does it allow you to retain your dirt cheap broadband, but it is less than half BT's standard charge (11.75) for the line rental, in fact the broadband and line rental together come's in at 10.00. The best idea about it is, you can tell them yourlaving at some point and see what they offer you to stay.

The problem is, try finding another ISP as cheap, and one that does not traffic shape, throttle etc... They don't exist because the Sky Broadband services are supplied at a loss in a lot of cases, which other companies would not be able to sustain, so Sky are hardly ripping people off. I know of at least 2 people who are still on Connect, and they are only paying 5.00 per month. BT charge around 12 for a PPP connection to the L2TP tunnel, so Sky are deffo taking a loss on these customers.

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#272963 - 2nd Dec 2008 10:23pm Re: SKY Broadband Price Increase [Re: MattLFC]
chiccy Offline
chiccy of the chiccyness
Forum Master

Registered: 27th Oct 2007
Posts: 2380
Loc: bromborough
yeh we got that letter the other day!
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#284770 - 18th Jan 2009 1:19pm Re: SKY Broadband Price Increase [Re: chiccy]
Waddi Offline

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Registered: 11th Jul 2004
Posts: 4006
Loc: New Ferry
My 12month line rental contract with BT has just expired and the 1st thing I did was phone sky and switch to them for line rental for a few reasons.

- Cheaper than BT
- Better customer service
- free caller display
- free for 3months
- easier to manage, as all services are now on 1 bill

This was my plan all along tho.

but SKY talk need not cost you anything. You can take out a Sky talk option for free, which gives you free weekend and evening calls, you just pay sky for your calls instead of BT, but you still pay BT for your line rental, I cant see why you would want to stay with BT line rental if you werent within contract still.
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