WikiWirral Wirral's Biggest Online Forum
Forum Stats
12450 Members
65 Forums
73744 Topics
996722 Posts
41 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
80 registered (4436789, 14 invisible), 1184 Guests and 226 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Insecure sites. 580
Games for children 391
What is your Daily Exercise ? 373
Is this crime against humanity 333
Wanted Wii consul 241
Travelling Bus and Train Which Tickets? 216
Replacement Key Fob casing 208
Anyone read this ? 196
Taltalk Broadband Dying 181
Charity fishing match 161
New General Forums
Telephone Caller Alert - they are NOT BT BROADBAND
by Laraine
Yesterday at 06:04 PM
Are you a Mathematician ?
by granny
15th Nov 2017 8:59am
Poor Bruce
by diggingdeeper
15th Nov 2017 1:15am
Charity fishing match
by paul110180
14th Nov 2017 8:03pm
New Wirral History
Downloadable oldwirral pdfs
by derekdwc
9th Oct 2017 12:26pm
Forum Tips
Photo Gallery Forums
clipper yachts arriving for round the world race
Azamara,silouette and balmoral this mornig
Topic Replies
Games for children
by granny
Today at 06:29 PM
Downloadable oldwirral pdfs
by diggingdeeper
Today at 05:02 PM
What song are you listening to?
by Dilly
Today at 05:00 PM
John Lewis advert
by buddy
Today at 12:01 PM
Fitting bathroom lights need help
by Excoriator
Today at 11:39 AM
DIY advice needed
by yr20405
Yesterday at 11:23 PM
Charity fishing match
by paul110180
Yesterday at 09:29 PM
where to get cheap carpet
by venice
Yesterday at 09:27 PM
Charity fishing match
by paul110180
Yesterday at 09:25 PM
November
M Tu W Th F Sa Su
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30
Recent Posts : What's On ?
The Lanterns at Chester Zoo
by granny
16th Nov 2017 1:05pm
bonfire night
by snowhite
3rd Nov 2017 5:40pm
Page 1 of 2 1 2 >
Topic Options
Rate This Topic
#271768 - 26th Nov 2008 6:36pm Plasma TV screen cracked
DavidB Offline
Wiki Guide

Registered: 7th Dec 2003
Posts: 5634
Loc: Bebington, Wirral
Turned TV on today, and found the image was totally f*cked. There was a tiny little star shaped crack in the very top right hand corner of the screen. I bought this in Tescos in June (so it's been in the house for nearly 5 months), and it's been sat on the stand since then, never been moved, and it's got this now. Is there anything I can do? The TV wasn't dropped or touched, it just happened?!? I spent a lot on it, and don't expect it to fail after four months.
I expect it's covered by a manufacturer's warranty?


Edited by Station (26th Nov 2008 6:38pm)
_________________________
"C20 LET bang"

Top
Google Ads
#271771 - 26th Nov 2008 6:48pm Re: Plasma TV screen cracked [Re: DavidB]
DavidB Offline
Wiki Guide

Registered: 7th Dec 2003
Posts: 5634
Loc: Bebington, Wirral
I phoned Tesco Electrical Helpline on 0845 4566767 and after describing the problem, they said they will issue a reference number and I could return it to the store for a refund or exchange - if I have the receipt! I'll have to find it now!
_________________________
"C20 LET bang"

Top
#271772 - 26th Nov 2008 6:52pm Re: Plasma TV screen cracked [Re: DavidB]
DavidB Offline
Wiki Guide

Registered: 7th Dec 2003
Posts: 5634
Loc: Bebington, Wirral
_________________________
"C20 LET bang"

Top
#271773 - 26th Nov 2008 7:17pm Re: Plasma TV screen cracked [Re: DavidB]
Davey_Martin Offline
Forum Master

Registered: 17th Jul 2007
Posts: 2888
Loc: New Ferry
lol should keep receipts for things that are expensive safe, never know when u might need them tease - not that this helps in this situation, good luck on findin it tho!

Top
#271777 - 26th Nov 2008 7:50pm Re: Plasma TV screen cracked [Re: Davey_Martin]
Sanchez Offline

Wiki Veteran

Registered: 17th Dec 2003
Posts: 8019
Loc: my house
I have a shoe box under me bed with a letter box size hole innit. Any receipt i get no matter what, it goes in there. That way i know that if some thing does mess up, its just a case of lookin through tthe box for 5 mins !.
_________________________
Uncertainty or not knowing causes depression, Im happy because I know I'm going to die one day!

Top
#271778 - 26th Nov 2008 7:51pm Re: Plasma TV screen cracked [Re: Sanchez]
Sanchez Offline

Wiki Veteran

Registered: 17th Dec 2003
Posts: 8019
Loc: my house
Oh and station, u got any kids etc etc, with bb guns, or footballs etc etc, mate of mine had the same prob, turns out his son shot it with the bb gun, but kept it quiet. he slipped up in the end though.......the truth always has a way !
_________________________
Uncertainty or not knowing causes depression, Im happy because I know I'm going to die one day!

Top
#271819 - 27th Nov 2008 12:21am Re: Plasma TV screen cracked [Re: Sanchez]
DavidB Offline
Wiki Guide

Registered: 7th Dec 2003
Posts: 5634
Loc: Bebington, Wirral
No, I'm not sure how it happened. The only thing I can think of is I leant over it to turn the power off at the socket. There is no damage on the screen, there are no marks, nothing has hit it, the damage is inside. Have no kids, only a pug who can't even reach the stand!

I too keep every receipt I have. I even have ones from when I used to smoke! I keep the whole lot in a Pringles tube, all the way back from 2006. Definately done a runner though, I think I put it somewhere safe and it's just disappeared. I have the purchase on my statement, and I used my club card with it. I need to get this sorted, it's a bit of a nightmare.
_________________________
"C20 LET bang"

Top
#271824 - 27th Nov 2008 1:01am Re: Plasma TV screen cracked [Re: DavidB]
Davey_Martin Offline
Forum Master

Registered: 17th Jul 2007
Posts: 2888
Loc: New Ferry
well the fact u have a couple of documents backing up ur purchase u should be ok, as i imagine, if u had already returned the tv they would have deducted the clubcard points too - which they would have a log of

Top
#271826 - 27th Nov 2008 1:14am Re: Plasma TV screen cracked [Re: Davey_Martin]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Is it a plasma or an LCD? Plasma's have been known to do things like this on very very rare occasions, so you will be fine under warranty, if it is LCD, it would have to be accidental damage.

The only problem I can imagine you would have without the reciept, is they may want to scan the reciept barcode to verify it was the same serial number on the TV, although they will be able to confirm this with the distributor I would imagine.

Did you register the TV with the manufacturer when you bought it for the warranty purposes etc? If so, the manufacturer should offer you a direct replacement (provided their not classing it as accidental damage).

I would think Tesco will take it back without the recipt, however, whether or not they will refund/exchange without one straight away is questionable, until they can verify the TV was a set sold by themselves, and the damage was not caused by misuse (if they do this, look at it from their oint of view, any customer could waltz in and say the same story, even if they were lying, and get a new TV lol).

Top
#271839 - 27th Nov 2008 2:11am Re: Plasma TV screen cracked [Re: MattLFC]
DavidB Offline
Wiki Guide

Registered: 7th Dec 2003
Posts: 5634
Loc: Bebington, Wirral
Could do without this to be honest! The damage is bad enough, but the missing receipt. frown
Didn't register or anything, never had any damage to anything electrical before!
_________________________
"C20 LET bang"

Top
#271948 - 27th Nov 2008 5:58pm Re: Plasma TV screen cracked [Re: DavidB]
Davey_Martin Offline
Forum Master

Registered: 17th Jul 2007
Posts: 2888
Loc: New Ferry
gutted, any luck with findin the receipt yet?

Top
#271950 - 27th Nov 2008 6:11pm Re: Plasma TV screen cracked [Re: Davey_Martin]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21085
Loc: Wirral
As you mentioned check your bank statements.

If your after a replacement you don't need a receipt as they
will have at Tescos the Serial Numbers of all there stock.

You need a Receipt if you wanted your money back.
But not if you would except a replacement.
_________________________
My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile

Top
#271969 - 27th Nov 2008 7:47pm Re: Plasma TV screen cracked [Re: Mark]
Pete_Robbo Offline

Keep It Real !!
Wiki Guide

Registered: 11th Aug 2008
Posts: 6640
Loc: Wirral
wow gutted man

mad how a little crack will send it loopy like that wow


have you found the receipt man shocked
_________________________







Top
#271995 - 27th Nov 2008 10:33pm Re: Plasma TV screen cracked [Re: Pete_Robbo]
DavidB Offline
Wiki Guide

Registered: 7th Dec 2003
Posts: 5634
Loc: Bebington, Wirral
I got this sorted today. Kept all my old bank statements, and found the one with the transaction on.
The woman behind the customer services desk (Sarah) was very good and spent about an hour tracing everything. I upgraded and paid a bit extra for a better and bigger one!
_________________________
"C20 LET bang"

Top
#272030 - 27th Nov 2008 11:07pm Re: Plasma TV screen cracked [Re: DavidB]
Waddi Offline

Forum Guardian

Registered: 11th Jul 2004
Posts: 4006
Loc: New Ferry
Glad you got this sorted, and nice 1 to Tesco's for replacing it with what sounds like little trouble.
_________________________

Top
Page 1 of 2 1 2 >

Moderator:  Mod 
Random Wirral Images

Click to View Topic.
Newest Topics
Fitting bathroom lights need help
by yr20405
Yesterday at 11:29 PM
Charity fishing match
by paul110180
Yesterday at 09:29 PM
Games for children
by granny
Yesterday at 01:35 AM
Are there any doctors or nurses on here.
by granny
16th Nov 2017 11:52pm
Bath Lifts
by locomotive
16th Nov 2017 6:22pm
For Sale & Free
where to get cheap carpet
by mickturner
Yesterday at 04:24 PM
White radiator single panel 1400 x 600 - good cond
by gerrymoore
16th Nov 2017 9:16am
Samsung Galaxy S7 Titanium Silver + Extras
by j_demo
15th Nov 2017 7:29pm
Vaping set
by paul110180
15th Nov 2017 2:37pm
Wanted wii consul box
by dodie
15th Nov 2017 12:19pm
Featured Member
Registered: 27th Dec 2006
Posts: 1984
Newest Members
monadrexx, Dipper, DarioLo, JohnG74, kerryanne1980
12450 Registered Users
Today's Birthdays
eggandchips (64)
New Wirral Info
Fitting bathroom lights need help
by yr20405
Yesterday at 11:29 PM
Games for children
by granny
Yesterday at 01:35 AM
Bath Lifts
by locomotive
16th Nov 2017 6:22pm
The Lanterns at Chester Zoo
by granny
16th Nov 2017 1:05pm
Travelling Bus and Train Which Tickets?
by fish5133
15th Nov 2017 5:31pm
News : New Topics
Anyone read this ?
by venice
16th Nov 2017 3:22pm
Is this crime against humanity
by granny
13th Nov 2017 4:04pm
Wedding for Cancer Research !
by Katemargaret
11th Nov 2017 10:38pm
The EU and us.
by Excoriator
11th Nov 2017 8:44am
Police, St Josephs Primary, Woodchurch Road
by diggingdeeper
7th Nov 2017 3:55pm
New Enthusiast Forums
Charity fishing match
by paul110180
Yesterday at 09:29 PM
Are there any doctors or nurses on here.
by granny
16th Nov 2017 11:52pm
Taltalk Broadband Dying
by diggingdeeper
15th Nov 2017 3:40am
Replacement Key Fob casing
by fish5133
14th Nov 2017 7:45pm
Insecure sites.
by venice
13th Nov 2017 3:54pm
(Views 24hrs)Trending Newest Topics
Fitting bathroom lights need help 81
Charity fishing match 31
Wirral Sunrise Sunset
Sunrise Sat 7:44am
Sunset Sat 4:10pm
Local Time Sat 7:34pm
WikiWirral Can . . . .