WikiWirral is where great friendships are made.
Forum Statistics
Posts1,028,164
Topics75,599
Members13,519
Forums65
Posts in last 24hrs4
Most Online14,906
Nov 23rd, 2019
Who's Online Now
36 registered members (alan128, 8 invisible), 1,399 guests, and207 spiders.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


Popular Topics(Views 7days)
231 Woody
New General Forums
George Carlin
by BultacoAstro. 10th Sep 2020 9:00am
Our Earth
by granny. 8th Sep 2020 10:02am
The Moon Landing ?
by BultacoAstro. 29th Aug 2020 4:58pm
Coronavirus chat about it
by assassin. 23rd Mar 2020 7:06pm
New Wirral History
Argyle Theatre
by mikeeb. 25th Sep 2020 1:23pm
St Andrews Square
by MIKE6570. 22nd Sep 2020 5:22pm
Stage-Coach Timetables in 1830's
by mikeeb. 19th Sep 2020 4:05pm
Birkenhead Trams 1876
by mikeeb. 17th Sep 2020 3:38pm
WHAT PUB
by derekdwc. 12th Sep 2020 12:51pm
Forum Tips
Photo Gallery Forums
Boaty McBoatface takes shape
The gathering storm: Mersey waterfront today
Topic Replies
Our Earth
by granny. 29th Sep 2020 10:48pm
Classic Rock The Bands Are Awakening
by BultacoAstro. 29th Sep 2020 9:41am
Van carpet fitter
by Gibbo. 28th Sep 2020 12:29pm
Coping Stones
by zigzagwanderer. 28th Sep 2020 1:08am
Old Car Photo
by diggingdeeper. 27th Sep 2020 7:52pm
LCT 7074
by cools. 26th Sep 2020 10:36pm
Argyle Theatre
by joney. 26th Sep 2020 10:56am
SEISS 3rd Grant
by diggingdeeper. 25th Sep 2020 10:06pm
Birkenhead Trams 1876
by yoller. 25th Sep 2020 9:59pm
September
M T W T F S S
1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30
Recent Posts : What's On ?
Previous Topic
Next Topic
Print Topic
Rate Topic
rip off Car Spares company #240137
23rd Jun 2008 11:34pm
23rd Jun 2008 11:34pm

J
jason24v6 OP
Unregistered
jason24v6 OP
Unregistered
J


CAR OWNERS across Britain have fallen victim of a Merseyside firm which botched orders then kept the money.

National Car Spares, previously based at Stopgate Lane, Kirkby, stand accused of sending its customers broken or incorrect parts then stalled on repaying money, in some cases more than £3,500.

The company is not registered as a limited company but works alongside Engines UK Ltd – registered to the unit next door.

The customers – dispersed as far as Essex, Dorset, Sussex and Swansea – paid hundreds of pounds for parts that were incorrect, failed to work or never arrived.

Some are still waiting for their money but others fought through the courts or demanded their banks’ involvement.

In three cases, customers were delighted to receive their money back – only for the cash to be instantly recalled from their accounts.

The company denied taking the money – saying it had returned its card processing facilities – and advised customers to contact their banks.

But when Richard Harmer, 52, did just that – for £675 – his bank told him the opposite and said the company must have his funds.

Mr Harmer, from Ticehurst, East Sussex, ordered a Renault Megane engine from Engines UK Ltd.

National Car Spares took his cash but the wrong engine arrived.

The company eventually collected the engine but Mr Harmer waited two months for a refund – which was recalled within days. He is still waiting for his money.

He said: "It’s unbelievable to think a company can act like this. You wouldn’t believe a company could take your money, refuse to give it back and no-one can do a thing about it. I think they’re a disgrace. They’re just a bunch of sharks and they should be stopped."

Simon Moody, 33, used the courts to end his eight-month battle for £969.

He ordered an Audi A4 engine from National Car Spares in May last year but it never arrived.

He gained a court order in January and the company repaid the money within weeks – before it was recalled.

National Car Spares then sent Mr Moody, of Poole, Dorset, a letter identical to one it sent Mr Harmer. It denied recalling the cash and told Mr Moody to contact his card issuer.

Two weeks later a cheque was mysteriously paid into his bank account.

Mr Moody said: "The promise of customer service on their website is a mockery. None of the employees we dealt with cared about the situation or tried to resolve it.

"It just felt like a conspiracy. It was a lot of money for a family to be without."

"It was stress we didn’t need or deserve. They shouldn’t be allowed to trade."

Jennifer Morgan paid £381 for a BMW gearbox she ordered from National Car Spares in November last year.

The 47-year-old waited two weeks for a gearbox that never arrived before cancelling her order.

She waited until the end of January for her refund but it was promptly recalled on February 2.

Mrs Morgan, of Swansea, South Wales, contacted her debit card company who refunded the money.

She said: "I just couldn’t believe it. I was fobbed off constantly and then when I managed to get my money – it was taken straight back out of my account."

"It just got to the point when there was no point calling them anymore."

Mrs Morgan and several other customers used the consumer complaints’ website www.ixat.net to complain about the companies.

When Kevin Ward saw their postings – three days after buying a £470 Vauxhall Corsa engine in March – he promptly cancelled his order.

He never received the engine and struggled to get his money back from Engines UK. He was eventually refunded by his credit card company

The 47-year-old, from Epping in Essex, said: "I would never use this company again and would advise others to avoid them. It gives a poor impression of Merseyside. There must be decent firms up there but this lot make you think otherwise."

Engines UK Ltd has altered its registered address four times in two years.

Engines UK Ltd’s address changed to Simonswood Industrial Estate, Kirkby – from one in Pendlebury, Manchester – in October 2006.

It changed again to Stopgate Lane, Kirkby on January 18 last year and then returned to the previous Pendlebury address on January 24 this year.

The ECHO repeatedly contacted both National Car Spares and Engines UK Ltd for an explanation but one was not forthcoming.

Lancashire trading standards is aware of National Car Spares and Engines UK Ltd and anyone with a complaint should contact 08454040506 or visit www.consumerdirect.gov.uk.


ENGINES UK Ltd has shared two addresses with a firm ordered to stop supplying dodgy goods.

Northern Cars Ltd’s director was threatened with prison if the company continued to supply faulty goods and refused to give customers their refunds.

So many people complained about the firm – trading as Universal Spares – it received a court order from the high court in Manchester.

The court issued a Enterprise Act interim enforcement order to stop the company supplying "misdescribed or faulty" goods – threatening prison if it was breached.

A month after the order was issued in March 2007, the company went into liquidation.

On October 11 2006, Northern Cars Ltd switched its registered address from Unit 3, Simonswood Industrial Park, Stopgate Lane, Kirkby to Clifton House in Union Street, Pendlebury, Manchester.

Six days later, Engines UK Ltd switched its registered address from Clifton House, Union Street, Pendlebury, Manchester to 3 Simonswood Industrial Estate, Kirkby.



takes the pis thumbsdown

Google Ads
Re: rip off Car Spares company [Re: ] #240508
26th Jun 2008 12:04pm
26th Jun 2008 12:04pm
Joined: Apr 2006
Posts: 12,369
Birkenhead
BMW Joe Offline
Wiki Master
BMW Joe  Offline
Wiki Master
Joined: Apr 2006
Posts: 12,369
Birkenhead
out of order that is


Autowirral.co.uk - The Northwest's Biggest forum of Motoring Enthusiasts.
Cruisewirral.com - The Northwest's Biggest forum of Modified Car Enthusiasts.

Moderated by  Mod 

Random Wirral Images

Click to View Topic.
Newest Topics
SEISS 3rd Grant
by diggingdeeper. 25th Sep 2020 10:06pm
Argyle Theatre
by mikeeb. 25th Sep 2020 1:23pm
Woody
by lincle. 23rd Sep 2020 1:57pm
St Andrews Square
by MIKE6570. 22nd Sep 2020 5:22pm
Stage-Coach Timetables in 1830's
by mikeeb. 19th Sep 2020 4:05pm
For Sale & Free
Coping Stones
by zigzagwanderer. 28th Sep 2020 1:08am
peugeot
by lincle. 25th Sep 2020 5:17pm
toy
by sunnyside. 22nd Sep 2020 12:55pm
Wanted Bultaco Astro Or Pursang 360 Model 104
by BultacoAstro. 13th Sep 2020 10:39pm
Wooden Single Bed, Headboard, Mattress and Drawer
by rhoobarb2002. 12th Sep 2020 5:07pm
Member Spotlight
kimpri
kimpri
birkenhead
Posts: 3,557
Joined: October 2008
Show All Member Profiles 
Newest Members
Cavanagh_Shaw, NellyDee, Paul_Mason, Allotmentpete, Mike11
13519 Registered Users
Today's Birthdays
Tatey (77)
New Wirral Info
Van carpet fitter
by Gibbo. 17th Sep 2020 9:16am
Tower road. Birkenhead and now Dock road
by keef666. 6th Sep 2020 1:53pm
Enjoy the street theatre!
by Excoriator. 5th Sep 2020 3:50pm
Laminate flooring
by casper. 4th Sep 2020 6:33pm
Road resurfacing 2020
by keef666. 20th Aug 2020 8:30am
News : New Topics
SEISS 3rd Grant
by diggingdeeper. 25th Sep 2020 10:06pm
Award for Corbyn ???
by granny. 27th Aug 2020 10:41pm
Casper Specials
by granny. 23rd Aug 2020 5:39pm
When Damascus Falls !
by granny. 13th Feb 2020 11:12pm
Coronavirus
by cools. 30th Jan 2020 5:38pm
New Enthusiast Forums
Woody
by lincle. 23rd Sep 2020 1:57pm
Dorothea Quarry Aug 2020
by KevinFinity. 18th Sep 2020 9:45pm
cat found,Wallasey
by doggod. 17th Sep 2020 8:55pm
Spring fitting required
by gerrymoore. 17th Sep 2020 9:20am
Customer Is Always Right
by BultacoAstro. 3rd Sep 2020 12:19pm
Popular Topics(Views 24hrs)
Wirral Sunrise Sunset
Sunrise Wed 7:13am
Sunset Wed 6:49pm
Local Time Wed 4:41am
Powered by UBB.threads™ PHP Forum Software 7.6.1.1