Virgin Media : Cheecky Sods - Late credit payment & No Show.
Update : I sacked off Virgin last December 15th.
Contract canceled in full Jan 15th.
They arranged with me a time 5pm + 15th Jan to pick up my BOX.
They didn't show. x2 peeps in the house.
I got my final bill from virgin today, in the post.
Which as i was expecting a credit, as you always pay a month in advance.
So with the over lap i was due £33
The bill was a little confusing so i rang to make sure it was a credit and not a debit.
I explained that no engineer called and there were people in the house. They said he did. I called Him a lier he did not show at my house and told them that if an engineer does not come and
get the box by tomorrow which is 7 days after he was late its going in the bin.
I was told that if they dont call back i can do what i want with it and throw it in the bin if i want lol....
Second Call to Virgin 10 mins later?
As i looked at my bank account there was no credit of £33
on or around the 15th of Jan.
So called them up and chased it up where was my credit?
They said it hadn't been released and would do that now.
It will be sent as a cheque.
How long do virgin want to keep my money for?
So lets see how long it takes for the cheque to arrive
and to end up cleared in my account.