Any Sky engineers out there ?

now sorted thanks

Just as a bit of interest what caused it lincle? I was going to reply with the usual check list, reboot, check leads at the back, anyway glad its sorted.

Hi Casper, “now sorted” was a bit premature. Still need an engineer. My Sons done all the usual checks but gets not connected signal ,HDMI cable .But cable is fine. The box doesnt appear to be connecting to the tv so Ive borrowed an older box which at least lets me watch tv but recordings on it freeze (so annoying) ,cant get catch up & a few other things that my box could get & Ive also got lots of recordings on it that I wanted to keep. Do you know any engineers who could help .Thanks

Did you switch it off and on to reboot? is it one with a card. We only have the old type one, it's gone off a few times but we either give the card a wipe or reboot it that usually fixes it , hope you manage to mend it as the telly stinks lately.

Hi Casper,Being a technophobe I left it all to my Son .Its been rebooted & the card has been wiped. Just about everything done but no joy. Im hoping someone may have a newer box I could borrow to try or a sky engineer might take pity on me. I watch very little on Sky but use the recorder a lot so thinking of Freesat with recorder & cancelling Sky.

Try Wirral free to you, I am sure I saw someone giving one away on there

thanks Casper. will look now

Threw caution to the wind & phoned Sky after a friend told me to request an upgrade.Long story short,more than two hours of being passed from pillar to post I decided to phone the number to cancel my subscription & got a lovely lady who upgraded me free of charge instead of £99 & less monthly than Im paying at the moment .The new Sky box will be delivered soon . Thanks for responding Casper..

Glad your sorted lincle we need our tellies now, take care.