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#1080077 13th Oct 2020 6:31am
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lincle Offline OP
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When applying for car tax using PIP disability discount scheme you have to apply by post sending in all relevant documents.This was done & received at DVLA on 2nd October but vehicle still not taxed so I rang them to query it. Initially the recorded message apologises for delay as they are busy but eventually you get through to a very helpful lady who says the delay is (wait for it) due to Covid & staff having to work from home ! Does working from home make it harder for the staff or they just not putting in the hours ? I was told it is taking longer than the 2 weeks Ive been waiting & the car shouldnt be on the road so I called 111 & asked the police .I have photographic evidence to prove tax applied for & was told they would probably accept that if I was stopped but it would depend on the Officer.Im lucky enough to have off road parking but having no car is a real problem. Any advice welcome

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lincle #1080079 13th Oct 2020 9:06am
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DVLA has been having issues setting up their HQ for socially distanced working.

It took 7 weeks for a logbook to come back to me.

lincle #1080080 13th Oct 2020 10:58am
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Gibbo was your vehicle taxed or did you have to keep it off the road for 7 weeks or did you have to sorn it. Thanks for responding.

lincle #1080081 13th Oct 2020 11:44am
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I'm surprised they don't let you appy online.
I'd go with what the bobby said, "they would probably accept that if I was stopped" and just drive.
For a lot of disabled people, your car is your lifeline.

lincle #1080083 13th Oct 2020 12:00pm
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Whilst some of the call-centre type staff may be working from home, the manual processing of paper-work is done at Swansea where they have reduced staff present.

As you no longer have to display a tax disk, if they have taken your payment through the bank or whatever, they would have a hard time trying to state you haven't bought your vehicle tax.

Apart from that, common sense should prevail but obviously some idiots will try and take advantage and spoil it for others.

They have automatically extended driving licence applications but not vehicle tax.


We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

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lincle #1080084 13th Oct 2020 12:54pm
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Thanks people knew you would help . The cheque still hasnt been banked & Im wondering if the delay is because the previous garage didnt send V5 off immediately .I suspect DVLA only received it last Thursday or Friday.

lincle #1080087 13th Oct 2020 2:32pm
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These days when you buy a car you have to tax the car immediately before you drive it away, it is normal that DVLA doesn't get the V5 until later.


We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

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lincle #1080089 13th Oct 2020 3:10pm
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Hi Digging ,The car was delivered to my home address using trade plates .It was showing taxed on Gov web site until Saturday presumably by the garage .

lincle #1080091 13th Oct 2020 3:22pm
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These days only the owner can tax a vehicle, the instant a car is sold any tax is no longer valid which is why it had to be delivered on trade plates.

Its a real pain when you travel to buy a car especially privately, you don't know if you are going to buy the car until you see it, then you have to tax and insure it on the spot to drive it home.


We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

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lincle #1080096 13th Oct 2020 4:24pm
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The car was quite a distance away & although we viewed & tested it we had no means of getting it home so the garage offered to deliver it .I dont know why it still showed taxed on Gov website which is why I suspect they were a bit slow sending V5 to the DVL A. .The car is being used with everything crossed in the hope the local constabulary will be sympathetic as everything possible has been done to tax it.They even wanted original insurance document (not a copy) & Ive had no documents returned.Thankfully I sent them recorded delivery

lincle #1080097 13th Oct 2020 5:15pm
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Originally Posted by lincle
They even wanted original insurance document (not a copy) & Ive had no documents returned.Thankfully I sent them recorded delivery

That doesn't make sense. My insurance is sent via email every year and I print off the documents. If someone needs the original I have to print it off which makes it a copy.
Another thing, one Government department doesn't know what the next Government dept is doing. The DVLA is a Gov dept after all, and can check this online. They don't know their arse from their elbow and need to be spoon fed information that they are able to find out themselves.

lincle #1080100 13th Oct 2020 6:54pm
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Im hoping this method of taxing car is because its the first time using PIP as you can only apply to renew A couple of days before its due I think & cant be doing this every year. They also owe 15 months overpaid tax on previous vehicle as award was back dated ,Cant wait to see what sort of confusion that causes.Maybe by the end if this week all will ve resolved.

mikeeb #1080102 13th Oct 2020 8:25pm
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Originally Posted by mikeeb
Originally Posted by lincle
They even wanted original insurance document (not a copy) & Ive had no documents returned.Thankfully I sent them recorded delivery

That doesn't make sense. My insurance is sent via email every year and I print off the documents. If someone needs the original I have to print it off which makes it a copy.


These days the pdf the insurance send you has a watermark which is normally accepted as being an "original document". But strangely some companies that send you actual paper copies don't have a watermark so they could easily be faked!


We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

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lincle #1080104 14th Oct 2020 7:32am
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Morning All, Just checked, still untaxed so will continue to use & if the vehicle is left unattended a notice along side the blue badge will be displayed . Today is the 12th day the DVLA have had my application. Surely it cant take much longer.

lincle #1080107 14th Oct 2020 9:19am
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Originally Posted by lincle
Gibbo was your vehicle taxed or did you have to keep it off the road for 7 weeks or did you have to sorn it. Thanks for responding.


Nope, new owner so there was no tax to speak of, so I had to keep it on my drive. It was a real bugger because the previous owner had lost the green slip so I couldn't even tax it.

Last edited by Gibbo; 14th Oct 2020 9:19am.
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