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Camera sd card problem #1053045
27th Feb 2018 6:30pm
27th Feb 2018 6:30pm
Joined: Jun 2010
Posts: 98
wirral
G
geprgie260 Offline OP
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geprgie260  Offline OP
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Joined: Jun 2010
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wirral
I have had to change mobile phones, owing to my phone not working. I have lost some of my photo's off the sd card, which I hadn't yet transferred to the laptop. I had presumed that the photo's were on the sd card and would stay on there when I changed phones.

Is there any chance I can get these photo's back? There are only a few, but they were important ones.

Any help would be much appreciated.

Thanks very much.

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Re: Camera sd card problem [Re: geprgie260] #1053046
27th Feb 2018 6:56pm
27th Feb 2018 6:56pm
Joined: Dec 2013
Posts: 340
Upton, Wirral
L
locomotive Online content
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locomotive  Online Content
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Joined: Dec 2013
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Upton, Wirral
I wold think they're still on the memory in the camera, go to one of these mobile phone shops, I'm sure the'lll be able to recover them.

Re: Camera sd card problem [Re: geprgie260] #1053048
27th Feb 2018 6:59pm
27th Feb 2018 6:59pm
Joined: Jun 2010
Posts: 98
wirral
G
geprgie260 Offline OP
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geprgie260  Offline OP
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wirral
Would that be my old phone or my new one? I had to reset my old phone in the hope it would then work, which sadly it didn't.

Re: Camera sd card problem [Re: geprgie260] #1053049
27th Feb 2018 7:49pm
27th Feb 2018 7:49pm
Joined: Nov 2011
Posts: 1,913
Wallasey/New Brighton
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j_demo Offline
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j_demo  Offline
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What was the old phone? (Make & model) as even after 'resetting it' they might still be on there somewhere, or backed up on the cloud if you had that enabled.

But if the pics were on the sd card and it's been reformatted by the new phone then unfortunately they're gone.

Re: Camera sd card problem [Re: geprgie260] #1053051
27th Feb 2018 8:07pm
27th Feb 2018 8:07pm
Joined: Jul 2008
Posts: 12,470
Birkenhead
diggingdeeper Offline

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diggingdeeper  Offline

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Birkenhead
If you have an SD slot on your computer or an SD adapter then use RECUVA DOWNLOAD to find any lost files.


In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

We should judge our economy by the absence of poverty, not the number of billionaires - Jeremy Corbyn
Re: Camera sd card problem [Re: geprgie260] #1053052
27th Feb 2018 8:08pm
27th Feb 2018 8:08pm
Joined: Oct 2011
Posts: 1,880
Wallasey
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Salmon Offline
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Salmon  Offline
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Wallasey

Re: Camera sd card problem [Re: Salmon] #1053054
27th Feb 2018 8:21pm
27th Feb 2018 8:21pm
Joined: Jul 2008
Posts: 12,470
Birkenhead
diggingdeeper Offline

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diggingdeeper  Offline

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Originally Posted by Salmon

Snap thumbsup

Last edited by diggingdeeper; 27th Feb 2018 8:22pm.

In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

We should judge our economy by the absence of poverty, not the number of billionaires - Jeremy Corbyn
Re: Camera sd card problem [Re: geprgie260] #1053056
27th Feb 2018 8:39pm
27th Feb 2018 8:39pm
Joined: Jun 2010
Posts: 98
wirral
G
geprgie260 Offline OP
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geprgie260  Offline OP
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wirral
Thanks very much, j_demo, diggingdeeper and Salmon.

The phone is a blackview P2. The SD card wasn't formatted, as there were some photo's still on it when I put it in the new phone. The sd card is a micro one. I think I have an adaptor, I will check. I will try the recuva download first. I didn't know ccleaner did a recuva either.

Are these downloads free or do I have to pay?

Hopefully It will work!


Last edited by geprgie260; 27th Feb 2018 8:43pm.
Re: Camera sd card problem [Re: geprgie260] #1053057
27th Feb 2018 8:46pm
27th Feb 2018 8:46pm
Joined: Jun 2010
Posts: 98
wirral
G
geprgie260 Offline OP
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geprgie260  Offline OP
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Joined: Jun 2010
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wirral
I don't mind paying as long as it works if the photo's are on there and I can get them back.

Re: Camera sd card problem [Re: diggingdeeper] #1053059
27th Feb 2018 9:40pm
27th Feb 2018 9:40pm
Joined: Oct 2011
Posts: 1,880
Wallasey
S
Salmon Offline
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Salmon  Offline
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Wallasey
Originally Posted by diggingdeeper
Originally Posted by Salmon

Snap thumbsup

Great minds😊

Re: Camera sd card problem [Re: geprgie260] #1053060
27th Feb 2018 9:42pm
27th Feb 2018 9:42pm
Joined: Oct 2011
Posts: 1,880
Wallasey
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Salmon Offline
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Salmon  Offline
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Wallasey
Originally Posted by geprgie260
I don't mind paying as long as it works if the photo's are on there and I can get them back.

The download is free. Use the link I posted earlier. Easy to use if you take care and select just what you want. Good Luck.

Re: Camera sd card problem [Re: geprgie260] #1053061
28th Feb 2018 6:53am
28th Feb 2018 6:53am
Joined: Jun 2010
Posts: 98
wirral
G
geprgie260 Offline OP
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geprgie260  Offline OP
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Joined: Jun 2010
Posts: 98
wirral
Thanks very much again, I much appreciate all your sound advice. I am so annoyed that first of all my phone malfunctioned badly and secondly, the photos, that should be on the memory card, have disappeared. I am seriously hoping they have only disappeared, and not gone forever.

Once I try the recuva, if it fails, then that really is the last chance isn't it? And what happens to the photo's already on the sd card? Will they stay on the card or will they be altered/taken off the card?

Re: Camera sd card problem [Re: geprgie260] #1053062
28th Feb 2018 7:15am
28th Feb 2018 7:15am
Joined: Oct 2011
Posts: 1,880
Wallasey
S
Salmon Offline
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Salmon  Offline
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Joined: Oct 2011
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Wallasey
Recuva won't alter or remove anything. You tell it which drive to look on and what for and have an option of deep recovery which can take some time or not. Try without deep first. It will then do it's stuff and find what it can and show you what files can be recovered. Pretty quick and works very well.

Re: Camera sd card problem [Re: geprgie260] #1053073
1st Mar 2018 7:23am
1st Mar 2018 7:23am
Joined: Jun 2010
Posts: 98
wirral
G
geprgie260 Offline OP
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geprgie260  Offline OP
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Joined: Jun 2010
Posts: 98
wirral
I have now tried Recuva. It did find photo's, but unfortunately, not the ones I wanted. I also did the deep recovery, without success. I think the only hope now is recovering them off my old phone. I have asked in a phone repair shop, if they could try and recover them from my old phone, but they said it wasn't in their capabilities. I will try another shop. But I have found this online - EaseUS MobiSaver, that recovers photo's from a factory reset phone. Has anyone used this? I will see if the shop can help first.

Just a question, can you state where photo's are stored on your phone, ie on the sd card? When I take photo's they go in one folder, and I presume, they are on my sd card. But it seems that some go on the card and some on the phone memory, hence I lost some. I only lost last week's photo's. Any other I have lost I have already put on my laptop, so not bothered about those.

Thanks again for all your good advice.

Re: Camera sd card problem [Re: geprgie260] #1053078
1st Mar 2018 10:46am
1st Mar 2018 10:46am
Joined: Dec 2010
Posts: 2,071
Oxton
Gibbo Offline
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Gibbo  Offline
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Oxton
Originally Posted by geprgie260
Just a question, can you state where photo's are stored on your phone, ie on the sd card? When I take photo's they go in one folder, and I presume, they are on my sd card.


It depends on the phone. On Android camera pictures normally go into the DCIM folder on the phone's internal memory unless otherwise stated.

Depending on the operating system and the app, you should be able to go into settings and change the storage location. On my phone I open the camera app, swipe left to right and it brings up a menu to choose. On other phones you may have to click the cog symbol or three dots and change it there.

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