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Re: New Runcorn bridge
[Re: venice]
#1046289
20th Oct 2017 12:05pm
20th Oct 2017 12:05pm
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Joined: Jun 2011
Posts: 17,672 Wirral
granny
Wiki Master
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Wiki Master
Joined: Jun 2011
Posts: 17,672
Wirral
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There was an in depth information slot given to it on News North West, the day it opened.
There are various methods of paying but no toll booths. People can pay by phone, or drop into a number of places on the high street, to get their passes, pay or apply online. Such a widespread option, most for locals, and they get free crossing I understand. I also thought they said it was £2 each way for cars more for other vehicles. With all that, I was still confused as to what visitors to the area do. Every car is tracked with number plate, so what do we do once we have crossed. Is there a phone number or do they send it through the post ? It all seemed very vague and completely confusing to me..... but then that's not unusual ! Probably the best bet is to contact Halton Council
Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect. ~Chief Seattle
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Re: New Runcorn bridge
[Re: venice]
#1046294
20th Oct 2017 3:49pm
20th Oct 2017 3:49pm
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Joined: Jul 2008
Posts: 13,912 Birkenhead
diggingdeeper

Wiki Master
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Wiki Master
Joined: Jul 2008
Posts: 13,912
Birkenhead
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We went over the bridge a couple of days after it opened and paid retrospectively - its not worth me paying £35 for advance registration, I don't intend to use it much (we came back through the tunnel). I can safely say the software they use is a long way from ready. Here is the text from the recipt, the things I have overwritten are $$$ which are the registration number and financial bits. Dear Mr. ANONYMOUS $$$$$ MERSEYFLOW PAYMENT RECEIPT
Thank you for contacting merseyflow.
Please see the details of your payment listed below:
Date and Time: 15/10/2017 17:09 Type: PURCHASE Account Number: $$$$$$$
Payment Type: CREDIT Card Type: VISA Card Number: ************$$$$ Reference Number: $$$$$$$$$$$$$$$$$$ VRM No:$$$$$ FJ Number: $$$$$$ Amount: £2.00
Please be advised that you can see how much credit is against your vehicle registration by selecting the following link www.merseyflow.co.uk
If you require further information, visit our website, www.merseyflow.co.uk or alternatively you can telephone us on 01928 878 878, our opening hours are Monday to Friday 8:00am – 8:00pm and Weekends 9:00am – 6:00pm.
Yours sincerely The Merseyflow Customer Service Team The link they say to check your balance isn't a link at all and isn't correct for your balance, I entered my name so why they call me "anonymous" I have no idea. It takes quite a bit of time to pay, I guess its easier to put a few journeys worth against your registration but as I have a number of vehicles I'd have to do it for each one. Its a bit silly having the Merseygateway website but the payment website is Merseyflow???? The registration fee is ridiculous, whilst the fee is only £5 there is a minimum amount of £30 credit you have to put on as well. I would say that the road link-ups to the bridge on the Runcorn side are excellent, the Widnes side seems a bit weird but that may not be fully sorted out yet.
The further you are down the pay scale, the more 'essential' you are when the s--- hits the fan... Sue Farbysmith 2020
Insults are engendered from vulgar minds, like toadstools from a dunghill - Charles Caleb Colton
We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
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Re: New Runcorn bridge
[Re: venice]
#1046295
20th Oct 2017 4:19pm
20th Oct 2017 4:19pm
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Joined: Mar 2010
Posts: 4,044 Heswallish
fish5133
Forum Guardian
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Forum Guardian
Joined: Mar 2010
Posts: 4,044
Heswallish
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didn't even know it was open. Is the old bridge still there and free?
Last edited by fish5133; 20th Oct 2017 4:19pm.
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Re: New Runcorn bridge
[Re: diggingdeeper]
#1046377
21st Oct 2017 5:33pm
21st Oct 2017 5:33pm
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Joined: Jun 2011
Posts: 17,672 Wirral
granny
Wiki Master
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Wiki Master
Joined: Jun 2011
Posts: 17,672
Wirral
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We went over the bridge a couple of days after it opened and paid retrospectively - its not worth me paying £35 for advance registration, I don't intend to use it much (we came back through the tunnel). I can safely say the software they use is a long way from ready. Here is the text from the recipt, the things I have overwritten are $$$ which are the registration number and financial bits. Dear Mr. ANONYMOUS $$$$$ MERSEYFLOW PAYMENT RECEIPT
Thank you for contacting merseyflow.
Please see the details of your payment listed below:
Date and Time: 15/10/2017 17:09 Type: PURCHASE Account Number: $$$$$$$
Payment Type: CREDIT Card Type: VISA Card Number: ************$$$$ Reference Number: $$$$$$$$$$$$$$$$$$ VRM No:$$$$$ FJ Number: $$$$$$ Amount: £2.00
Please be advised that you can see how much credit is against your vehicle registration by selecting the following link www.merseyflow.co.uk
If you require further information, visit our website, www.merseyflow.co.uk or alternatively you can telephone us on 01928 878 878, our opening hours are Monday to Friday 8:00am – 8:00pm and Weekends 9:00am – 6:00pm.
Yours sincerely The Merseyflow Customer Service Team The link they say to check your balance isn't a link at all and isn't correct for your balance, I entered my name so why they call me "anonymous" I have no idea. It takes quite a bit of time to pay, I guess its easier to put a few journeys worth against your registration but as I have a number of vehicles I'd have to do it for each one. Its a bit silly having the Merseygateway website but the payment website is Merseyflow???? The registration fee is ridiculous, whilst the fee is only £5 there is a minimum amount of £30 credit you have to put on as well. I would say that the road link-ups to the bridge on the Runcorn side are excellent, the Widnes side seems a bit weird but that may not be fully sorted out yet. Well, that's as clear as mud. Still none the wiser but not from your instructions DD.,just the whole process. If I lost my way and went across by accident, being a stranger to the area, how would I know who or where to contact and how long would I be given to pay ? I don't even have a proper phone , just a silly little Tesco thing PAYG, which must be at least 12 years old now.
Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect. ~Chief Seattle
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