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New Runcorn bridge #1046288
20th Oct 2017 11:57am
20th Oct 2017 11:57am
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venice Offline OP

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venice  Offline OP

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On my FB page, theres a thread discussing how widely the amount and way of paying to go over the new bridge, is advertised. Many in Runcorn think publicity has been so intense and widely promoted, that they cant believe that people are crossing the bridge and getting fined for not paying properly.
Just curious , without looking it up , how many on here , actually know the method of payment and how much it costs? I have to hold my hand up and say I didnt have a clue .Have seen nothing advertised in my area at all.

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Re: New Runcorn bridge [Re: venice] #1046289
20th Oct 2017 12:05pm
20th Oct 2017 12:05pm
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granny Offline
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There was an in depth information slot given to it on News North West, the day it opened.

There are various methods of paying but no toll booths. People can pay by phone, or drop into a number of places on the high street, to get their passes, pay or apply online. Such a widespread option, most for locals, and they get free crossing I understand. I also thought they said it was 2 each way for cars more for other vehicles.
With all that, I was still confused as to what visitors to the area do. Every car is tracked with number plate, so what do we do once we have crossed. Is there a phone number or do they send it through the post ? It all seemed very vague and completely confusing to me..... but then that's not unusual !
Probably the best bet is to contact Halton Council


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
Re: New Runcorn bridge [Re: venice] #1046290
20th Oct 2017 1:16pm
20th Oct 2017 1:16pm
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venice Offline OP

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You are confused granny, that was the point of my query, wondering just how many people ARE confused . How many people will have missed that program - or a little article in the paper ?My guess is that loads of folk on here wont know the finer details -- AND apparently , the charging system is shown on the Runcorn side, not our side according to the posts I read on FB.Its easy (not for everyone) although inconvenient to go on line to find out whats necessary if you know youre going to use the bridge but I wonder what you're supposed to do if you're a visitor from the south and hit upon the new bridge this side ?

Re: New Runcorn bridge [Re: venice] #1046291
20th Oct 2017 1:56pm
20th Oct 2017 1:56pm
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Ideally there should be no charges for any form of road usage, what is road tax for - but it isn't going to happen.

Re: New Runcorn bridge [Re: venice] #1046294
20th Oct 2017 3:49pm
20th Oct 2017 3:49pm
Joined: Jul 2008
Posts: 13,918
Birkenhead
diggingdeeper Offline
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diggingdeeper  Offline
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We went over the bridge a couple of days after it opened and paid retrospectively - its not worth me paying 35 for advance registration, I don't intend to use it much (we came back through the tunnel).

I can safely say the software they use is a long way from ready. Here is the text from the recipt, the things I have overwritten are $$$ which are the registration number and financial bits.


Dear Mr. ANONYMOUS $$$$$
MERSEYFLOW PAYMENT RECEIPT

Thank you for contacting merseyflow.

Please see the details of your payment listed below:

Date and Time: 15/10/2017 17:09
Type: PURCHASE
Account Number: $$$$$$$

Payment Type: CREDIT
Card Type: VISA
Card Number: ************$$$$
Reference Number: $$$$$$$$$$$$$$$$$$
VRM No:$$$$$
FJ Number: $$$$$$
Amount: 2.00

Please be advised that you can see how much credit is against your vehicle registration by selecting the following link www.merseyflow.co.uk

If you require further information, visit our website, www.merseyflow.co.uk or alternatively you can telephone us on 01928 878 878, our opening hours are Monday to Friday 8:00am 8:00pm and Weekends 9:00am 6:00pm.

Yours sincerely
The Merseyflow Customer Service Team


The link they say to check your balance isn't a link at all and isn't correct for your balance, I entered my name so why they call me "anonymous" I have no idea.

It takes quite a bit of time to pay, I guess its easier to put a few journeys worth against your registration but as I have a number of vehicles I'd have to do it for each one.

Its a bit silly having the Merseygateway website but the payment website is Merseyflow????

The registration fee is ridiculous, whilst the fee is only 5 there is a minimum amount of 30 credit you have to put on as well.

I would say that the road link-ups to the bridge on the Runcorn side are excellent, the Widnes side seems a bit weird but that may not be fully sorted out yet.


If I accidentally express an opinion then I humbly apologise, please give me a polite reminder that there are highly sensitive and nefarious people that don't like opinions, facts or history - but still visit forums!

We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: New Runcorn bridge [Re: venice] #1046295
20th Oct 2017 4:19pm
20th Oct 2017 4:19pm
Joined: Mar 2010
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Heswallish
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fish5133 Offline
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didn't even know it was open. Is the old bridge still there and free?


Last edited by fish5133; 20th Oct 2017 4:19pm.
Re: New Runcorn bridge [Re: venice] #1046296
20th Oct 2017 5:05pm
20th Oct 2017 5:05pm
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Birkenhead
diggingdeeper Offline
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Old bridge is closed for refurbishment (12 months?).


If I accidentally express an opinion then I humbly apologise, please give me a polite reminder that there are highly sensitive and nefarious people that don't like opinions, facts or history - but still visit forums!

We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: New Runcorn bridge [Re: venice] #1046297
20th Oct 2017 5:28pm
20th Oct 2017 5:28pm
Joined: Nov 2003
Posts: 21,238
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Mark Offline

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Mark  Offline

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And when that opens, it will no longer be free either.


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: New Runcorn bridge [Re: venice] #1046310
20th Oct 2017 9:12pm
20th Oct 2017 9:12pm
Joined: Jan 2010
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Excoriator Online content
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I think I'll wait for a thick fog to obscure the cameras before I venture over.

Re: New Runcorn bridge [Re: venice] #1046315
20th Oct 2017 10:33pm
20th Oct 2017 10:33pm
Joined: Jul 2008
Posts: 13,918
Birkenhead
diggingdeeper Offline
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I didn't get a really good look but the cameras I saw were front facing, so if you tailgate something tall it might miss you.

Trouble is you can't tell until the fine doesn't come through the door.


If I accidentally express an opinion then I humbly apologise, please give me a polite reminder that there are highly sensitive and nefarious people that don't like opinions, facts or history - but still visit forums!

We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: New Runcorn bridge [Re: diggingdeeper] #1046377
21st Oct 2017 5:33pm
21st Oct 2017 5:33pm
Joined: Jun 2011
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granny Offline
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Originally Posted by diggingdeeper
We went over the bridge a couple of days after it opened and paid retrospectively - its not worth me paying 35 for advance registration, I don't intend to use it much (we came back through the tunnel).

I can safely say the software they use is a long way from ready. Here is the text from the recipt, the things I have overwritten are $$$ which are the registration number and financial bits.


Dear Mr. ANONYMOUS $$$$$
MERSEYFLOW PAYMENT RECEIPT

Thank you for contacting merseyflow.

Please see the details of your payment listed below:

Date and Time: 15/10/2017 17:09
Type: PURCHASE
Account Number: $$$$$$$

Payment Type: CREDIT
Card Type: VISA
Card Number: ************$$$$
Reference Number: $$$$$$$$$$$$$$$$$$
VRM No:$$$$$
FJ Number: $$$$$$
Amount: 2.00

Please be advised that you can see how much credit is against your vehicle registration by selecting the following link www.merseyflow.co.uk

If you require further information, visit our website, www.merseyflow.co.uk or alternatively you can telephone us on 01928 878 878, our opening hours are Monday to Friday 8:00am 8:00pm and Weekends 9:00am 6:00pm.

Yours sincerely
The Merseyflow Customer Service Team


The link they say to check your balance isn't a link at all and isn't correct for your balance, I entered my name so why they call me "anonymous" I have no idea.

It takes quite a bit of time to pay, I guess its easier to put a few journeys worth against your registration but as I have a number of vehicles I'd have to do it for each one.

Its a bit silly having the Merseygateway website but the payment website is Merseyflow????

The registration fee is ridiculous, whilst the fee is only 5 there is a minimum amount of 30 credit you have to put on as well.

I would say that the road link-ups to the bridge on the Runcorn side are excellent, the Widnes side seems a bit weird but that may not be fully sorted out yet.


Well, that's as clear as mud. Still none the wiser but not from your instructions DD.,just the whole process.

If I lost my way and went across by accident, being a stranger to the area, how would I know who or where to contact and how long would I be given to pay ? I don't even have a proper phone , just a silly little Tesco thing PAYG, which must be at least 12 years old now.


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
Re: New Runcorn bridge [Re: venice] #1046381
21st Oct 2017 7:08pm
21st Oct 2017 7:08pm
Joined: Jul 2008
Posts: 13,918
Birkenhead
diggingdeeper Offline
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diggingdeeper  Offline
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Within 24 hrs of crossing bridge you go on https://www.merseyflow.co.uk and pay 2 per trip you have done, giving the reg number of the car you crossed in.


If I accidentally express an opinion then I humbly apologise, please give me a polite reminder that there are highly sensitive and nefarious people that don't like opinions, facts or history - but still visit forums!

We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: New Runcorn bridge [Re: diggingdeeper] #1046382
21st Oct 2017 10:19pm
21st Oct 2017 10:19pm
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granny Offline
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happy


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle

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