In case someone was thinking of it don't make my mistake
Fallen foul of going for cheaper Breakdown recovery through insurance company rather than AA or RAC.
In the past RAC and AA who have come to rescue have made a good attempt to diagnose and repair the problem if they can and take you home if they cant. RAC even did a roadside replacement of a defective coil pack for me as he had one onboard.
Just had a car breakdown- phoned insurance company to organise breakdown guys to come out. Not too long to wait. Couple nice guys but then realised it was just a recovery vehicle, no tools,no diagnostics, no petrol can. Just straight on back of tow truck to garage for fuel which I told them wouldn't be the problem (it wasn't) so they just brought vehicle back home --which I am very thankful for.
The insurance company use similar terminology to RAC and AA like roadside assistance etc but it obviously doesn't mean sending qualified mechanics out just a recovery vehicle.
Advertising blurb says roadside assistance as
"We will arrange service at the scene of the breakdown if we cant fix we will tow you home or to a garage
However the small print and definitions reads
If the Vehicle breaks down more than a quarter of a mile from your Home, we’ll arrange
and pay for a recovery operator to come to the Vehicle (for up to one hour) to try to get it
subtle difference--reckon complaint to advertising standards??
So it will be back to RAC/AA again next time.