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Laptop prob #1009420
12th May 2016 7:52am
12th May 2016 7:52am
Joined: Jan 2014
Posts: 575
wirral
L
lincle Offline OP
Smartchild
lincle  Offline OP
Smartchild
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Joined: Jan 2014
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wirral
Hi Can anyone out there help with a problem with Asus laptop.Fully charged, light green sometimes flashing but screen displaying nothing at all.What I know about technology could be written on the head of a pin so if anyone can help please use language I can understand.My Son has managed to solve prob twice but as soon as I log off then try to restart the same thing happens even after unplugging & leaving overnight. Thanks

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Re: Laptop prob [Re: lincle] #1009423
12th May 2016 9:45am
12th May 2016 9:45am
Joined: Oct 2011
Posts: 1,950
Wallasey
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Salmon Offline

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Salmon  Offline

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Wallasey
Just a thought has the screen been turned off?

Re: Laptop prob [Re: Salmon] #1009428
12th May 2016 10:03am
12th May 2016 10:03am
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lincle Offline OP
Smartchild
lincle  Offline OP
Smartchild
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wirral
Hi Salmon,no I don't think so,can't see a separate button for screen on or off unless it's one of the F buttons along top of keyboard.

Re: Laptop prob [Re: lincle] #1009437
12th May 2016 11:31am
12th May 2016 11:31am
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Posts: 1,474
rockferry
lansyp Offline

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lansyp  Offline

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rockferry
Try pressing fn button and anything that looks like a screen in blue on the buttons

Re: Laptop prob [Re: lansyp] #1009440
12th May 2016 12:45pm
12th May 2016 12:45pm
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Posts: 575
wirral
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lincle Offline OP
Smartchild
lincle  Offline OP
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wirral
Hi,Haven't got any buttons that are blue so I've tried fn & everything that looks like a screen but no joy,thanks for suggestion though

Re: Laptop prob [Re: lincle] #1009443
12th May 2016 1:19pm
12th May 2016 1:19pm
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Wallasey
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Salmon Offline

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Salmon  Offline

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Wallasey
Try this, it may work.Remove the battery, unplug the power lead, hold the power button for 1 to 2 minutes, turn on computer with power plug only, then shutdown, put the battery back in and restart.

Re: Laptop prob [Re: lincle] #1009453
12th May 2016 3:39pm
12th May 2016 3:39pm
Joined: Jan 2014
Posts: 575
wirral
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lincle Offline OP
Smartchild
lincle  Offline OP
Smartchild
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Joined: Jan 2014
Posts: 575
wirral
Thanks everyone.Its now sorted.My Son saved all my pics etc,wiped comp clean & put it back to windows 8. Ive had to many problems since windows 10 so fingers crossed that everything will be ok. Great advice from everyone as I knew there would be.

Re: Laptop prob [Re: lincle] #1009537
14th May 2016 7:58am
14th May 2016 7:58am
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Posts: 203
Bromborough
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Kieran1981 Offline
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Kieran1981  Offline
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Bromborough
It probably needs a bios update which can be obtained from the Asus website. Sometimes a computer needs its Bios updating before it can use the latest version of Windows. The Bios is in the basic sense the starter motor of your laptop. Don't update the Bios yourself unless you know what you're doing. Sometimes there are different ways of updating it. Either through windows itself or through the Bios were you'd press F11 on startup. Some computers you have to press Escape or F10 or F1 or F2. There's no real uniformity across manufacturers.

Last edited by Kieran1981; 14th May 2016 8:01am.

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