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#1009420 - 12th May 2016 8:52am Laptop prob
lincle Online   content
Enthusiast

Registered: 30th Jan 2014
Posts: 198
Loc: wirral
Hi Can anyone out there help with a problem with Asus laptop.Fully charged, light green sometimes flashing but screen displaying nothing at all.What I know about technology could be written on the head of a pin so if anyone can help please use language I can understand.My Son has managed to solve prob twice but as soon as I log off then try to restart the same thing happens even after unplugging & leaving overnight. Thanks

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#1009423 - 12th May 2016 10:45am Re: Laptop prob [Re: lincle]
Salmon Online   content

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Registered: 8th Oct 2011
Posts: 1759
Loc: Wallasey
Just a thought has the screen been turned off?

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#1009428 - 12th May 2016 11:03am Re: Laptop prob [Re: Salmon]
lincle Online   content
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Registered: 30th Jan 2014
Posts: 198
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Hi Salmon,no I don't think so,can't see a separate button for screen on or off unless it's one of the F buttons along top of keyboard.

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#1009437 - 12th May 2016 12:31pm Re: Laptop prob [Re: lincle]
lansyp Online   content

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Registered: 21st Jul 2009
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Loc: rockferry
Try pressing fn button and anything that looks like a screen in blue on the buttons

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#1009440 - 12th May 2016 1:45pm Re: Laptop prob [Re: lansyp]
lincle Online   content
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Registered: 30th Jan 2014
Posts: 198
Loc: wirral
Hi,Haven't got any buttons that are blue so I've tried fn & everything that looks like a screen but no joy,thanks for suggestion though

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#1009443 - 12th May 2016 2:19pm Re: Laptop prob [Re: lincle]
Salmon Online   content

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Registered: 8th Oct 2011
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Try this, it may work.Remove the battery, unplug the power lead, hold the power button for 1 to 2 minutes, turn on computer with power plug only, then shutdown, put the battery back in and restart.

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#1009453 - 12th May 2016 4:39pm Re: Laptop prob [Re: lincle]
lincle Online   content
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Registered: 30th Jan 2014
Posts: 198
Loc: wirral
Thanks everyone.Its now sorted.My Son saved all my pics etc,wiped comp clean & put it back to windows 8. Ive had to many problems since windows 10 so fingers crossed that everything will be ok. Great advice from everyone as I knew there would be.

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#1009537 - 14th May 2016 8:58am Re: Laptop prob [Re: lincle]
Kieran1981 Offline
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Registered: 20th Aug 2011
Posts: 194
Loc: Bromborough
It probably needs a bios update which can be obtained from the Asus website. Sometimes a computer needs its Bios updating before it can use the latest version of Windows. The Bios is in the basic sense the starter motor of your laptop. Don't update the Bios yourself unless you know what you're doing. Sometimes there are different ways of updating it. Either through windows itself or through the Bios were you'd press F11 on startup. Some computers you have to press Escape or F10 or F1 or F2. There's no real uniformity across manufacturers.


Edited by Kieran1981 (14th May 2016 9:01am)

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