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Another windows problem? Sound/headphones #1003932
9th Mar 2016 11:28am
9th Mar 2016 11:28am
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geprgie260 Offline OP
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geprgie260  Offline OP
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Following on from my previous problem whereby I had to reinstall windows 10, I now have another problem which I hope someone will be able to tell me how to fix it!

I wanted to listen to music using headphones but when I tried it wouldn't let me and directed me to google to sort the problem. I have no problem listening without headphones on youtube etc. I have switched the default to headphones but no luck. I am trying to use windows media player, which has always worked for me in the past, prior to windows 10 installation and is my default player.

I had to log into a microsoft account to use Groove, but it still didn't work - I cannot hear on the headphones. So I now have to sign into my laptop on switching it on, whereas I didn't before, and I would prefer not to. I now have to wait until July for my microsoft account to be deleted as I only signed up to fix the headphones problem.

Another laptop is exactly the same now.

If I have to I will switch back to windows 7, as it seems there are a lot of problems with windows 10. If I do this, will I lose all my files on my laptop?

Any help much appreciated, from a frustrated windows 10 user!!


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Re: Another windows problem? Sound/headphones [Re: geprgie260] #1003937
9th Mar 2016 1:39pm
9th Mar 2016 1:39pm
Joined: Dec 2010
Posts: 2,029
Oxton
Gibbo Online content
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Gibbo  Online Content
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Ditch any media player bundled with your OS.

My choice would be VLC or Media Player Classic.

http://www.videolan.org/vlc/download-windows.en_GB.html

http://www.codecguide.com/download_k-lite_codec_pack_standard.htm

Re: Another windows problem? Sound/headphones [Re: geprgie260] #1003938
9th Mar 2016 1:59pm
9th Mar 2016 1:59pm
Joined: Nov 2003
Posts: 21,198
Wirral
Mark Online Reading

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Mark  Online Reading

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Vlc gets my thimbs up also.
Ive been using it for years and plays everything. Video and Music.

Ive dropped you private message.


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Re: Another windows problem? Sound/headphones [Re: Mark] #1003939
9th Mar 2016 2:31pm
9th Mar 2016 2:31pm
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geprgie260 Offline OP
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geprgie260  Offline OP
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Thanks very much for your replies.

I've downloaded vlc but this is the message I get:


Could not demux ASF stream:
DRM protected streams are not supported.
VLC can't recognise the input's format:



Re: Another windows problem? Sound/headphones [Re: geprgie260] #1003940
9th Mar 2016 2:47pm
9th Mar 2016 2:47pm
Joined: Nov 2003
Posts: 21,198
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Mark Online Reading

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Mark  Online Reading

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Where are you trying to listen to your music ?
That suggests your streaming the music from a copyright source.

Headphones : Can you hear a youtube video with your head phone on ? / Plugged in.


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Re: Another windows problem? Sound/headphones [Re: Mark] #1003941
9th Mar 2016 2:57pm
9th Mar 2016 2:57pm
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geprgie260 Offline OP
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It's from cd's I put onto my laptop. I haven't had any problem listening to them in the past. I can hear youtube through the headphones.
Not sure if this is a silly question or not - do I have to put the cd's back on again, because I reinstalled windows 10?

Re: Another windows problem? Sound/headphones [Re: geprgie260] #1003943
9th Mar 2016 3:15pm
9th Mar 2016 3:15pm
Joined: Nov 2003
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Mark Online Reading

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Mark  Online Reading

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If your Cd's are nameofsong.mp3 then you should be able to right click and select vlc.

VLC does a lot, probably more than you want so it can be strange at first.

The DRM is the Digital protection on the music, but your error said it was streaming to suggest that its going online to play the music and being blocked.

Try playing the cd before copying any over.
that may help.



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Re: Another windows problem? Sound/headphones [Re: geprgie260] #1003944
9th Mar 2016 3:16pm
9th Mar 2016 3:16pm
Joined: Dec 2010
Posts: 2,029
Oxton
Gibbo Online content
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Gibbo  Online Content
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Pop audio CD into your computer.
Start VLC
Click MEDIA - OPEN DISC
Click AUDIO CD
Click PLAY

Re: Another windows problem? Sound/headphones [Re: geprgie260] #1003945
9th Mar 2016 3:16pm
9th Mar 2016 3:16pm
Joined: Dec 2010
Posts: 2,029
Oxton
Gibbo Online content
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If you want to copy the music from the discs to your computer:

https://www.wondershare.com/vlc/rip-audio-cd-with-vlc.html

Re: Another windows problem? Sound/headphones [Re: geprgie260] #1003946
9th Mar 2016 3:29pm
9th Mar 2016 3:29pm
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geprgie260 Offline OP
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Tried playing it but I get the same message as I pasted earlier.

Then I tried ripping it, following your instructions. I get right to the end where you click start, but it is faded out so can't actually start the rip.

Re: Another windows problem? Sound/headphones [Re: geprgie260] #1004021
10th Mar 2016 9:37am
10th Mar 2016 9:37am
Joined: Apr 2010
Posts: 574
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MikeT Offline
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You get all you deserve for installing Windows 10. Sorry, but that's how it is.

Re: Another windows problem? Sound/headphones [Re: MikeT] #1004029
10th Mar 2016 10:57am
10th Mar 2016 10:57am
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geprgie260 Offline OP
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Thanks for your reply, but there is no need to be rude. All I did was ask for help.

Re: Another windows problem? Sound/headphones [Re: MikeT] #1004036
10th Mar 2016 12:25pm
10th Mar 2016 12:25pm
Joined: Jul 2011
Posts: 3,484
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venice Offline

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Originally Posted by MikeT
You get all you deserve for installing Windows 10. Sorry, but that's how it is.


Huh! An inane comment really designed to make people feel comfortable on here ! --NOT

Re: Another windows problem? Sound/headphones [Re: geprgie260] #1004040
10th Mar 2016 1:28pm
10th Mar 2016 1:28pm
Joined: Dec 2010
Posts: 2,029
Oxton
Gibbo Online content
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Gibbo  Online Content
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Nothing wrong with Windows 10.

Re: Another windows problem? Sound/headphones [Re: Gibbo] #1004044
10th Mar 2016 1:38pm
10th Mar 2016 1:38pm
Joined: Jun 2010
Posts: 97
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geprgie260 Offline OP
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geprgie260  Offline OP
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Thanks very much for your support!

It doesn't matter what the product/service is I think you will always get supporters as well as those who have experienced problems. I didn't think that such a comment was necessary, that was posted. All I wanted was some help, and knowing that there are many experienced and helpful people on here - it was the best place to ask.

Thanks very much to all those who have helped. It is much appreciated.

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