Plumbing question - Dual-Flush - 3rd Jul 2014 3:08pm
Having a bit of an argument with some cowboy boiler maintenance Home Energy Services Ltd. I had plumbing cover and in it I believed they covered toilet siphons, because it says on the website http://www.homeenergyservices.co.uk/plumbing-and-drainage-care - "Repairs to hot and cold water pipes, water storage tank, standard ball valves and toilet syphon".
The toilet went faulty and when the engineer came out, they said because it was dual flush then this is NOT covered.
They said dual flush is NON standard. I thought this is now a common fitting... I cancelled the contract because I believe they mis-sold me the cover but they now chasing me for the remainder of the contract.
Any thoughts anyone?
The toilet went faulty and when the engineer came out, they said because it was dual flush then this is NOT covered.
They said dual flush is NON standard. I thought this is now a common fitting... I cancelled the contract because I believe they mis-sold me the cover but they now chasing me for the remainder of the contract.
Any thoughts anyone?