The Vue Birkenhead - 24th Aug 2011 9:24pm
The place is a joke quite frankly. When it was first opened as the Warner Village there was a box office where you could buy your cinema tickets and a place to buy food etc but since it became The Vue, the box office has been closed and you have to buy movie tickets, food, drinks etc at the same counter which is usually understaffed. It`s normally OK during the day when there are only a few customers but during the childrens holiday or at night when a popular film is showing customers can spend up to half an hour in the queue whilst some people decide if they want Cola, Fanta or Sprite and whether they want hog dogs or popcorn whilst the rest of us just want to pay to see a movie have to stand around waiting for them . I myself and my nephew for example queued up along with about 80 other people this afternoon for some 25 minutes and there were still people coming into the screen we were in some 10 minutes after the film started. This stupidity must be company policy because I believe the same thing happens at the Vue at Cheshire Oakes as well. Yet another example, me thinks, of a cost cutting exercise that inconviences the customer. Of course you can always buy your tickets on line and pay an extra charge per ticket for the privilege.