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Posted By: catlover brother printer offline - 8th Feb 2013 9:00am
I am tryimg to use a Brother DC130P printer with my laptop

When I try to print a document the printer shows as being offline

Can anyone please explain to me how I can change it to online

Many thanks
Posted By: Salmon Re: brother printer offline - 8th Feb 2013 9:08am
Very often a simple reboot of your laptop will sort this as long as the printer is switched on of course. Re booting may force the laptop to recognize the printer. Otherwise it is worth going into control panel>devices and printers and check it out there.
Posted By: catlover Re: brother printer offline - 8th Feb 2013 9:16am
Hi Salmon

Many thanks for your response

I have tried both these options,also tried to sort it through the properties section of the printer, sadly all to no avail
Posted By: Salmon Re: brother printer offline - 8th Feb 2013 10:11am
Have you tried updating the driver ?
Posted By: rossie Re: brother printer offline - 8th Feb 2013 10:40am
It will show off line if all your connections are not in place.
Try checking all the cables.
Posted By: rossie Re: brother printer offline - 8th Feb 2013 10:43am
Should have added if you are using a usb cable make sure that that is shown on manager.
Posted By: catlover Re: brother printer offline - 8th Feb 2013 11:37am
thank you both

The laptop is a second connection for the printer it has been set up cableless, dont really understand that..the actuial printer is connected to a pc with windows xp..the laptop is windows 7...it works fine off the pc but shows offline on the laptop even though it is the designated printer
Posted By: Salmon Re: brother printer offline - 8th Feb 2013 11:43am
Sounds like a compatibility issue between win 7, xp and the printer.
Sorry it needs somebody who knows about these things to chip in and help you out.
Have you looked here?
http://www.brother-usa.com/ModelDoc...al/UM_HL_5240_5250DN_5250DNT_EN_1296.PDF
Posted By: catlover Re: brother printer offline - 8th Feb 2013 1:08pm
Thanks again Salmon
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