can any one help i have a windows 7 laptop with 2 user accounts but one u need a password for anythin u install or download which i dont have can anyone help or give advice thanks

Get any data off it using a portable HDD, format and reinstall windows.

The password you are being asked for is the administrator password.

If you dont want to clean install you can try this guide:

http://pcsupport.about.com/od/windows7/ht/reset-password-windows-7.htm

If you know a bit about computers its really easy.

you broke it.

i have sorted the password but now need to remove net intelligance if anyone noes of a way there is ways on internet but im unsure how to do it thanks

most pc shops will do it with a little known program so you kon boot your pc and bypass the user password

thanks mate i have downloaded the some software but not really clued up on computers

If you want to drop it in at my place we can probably sort that out for you whilst you wait.
Shouldn't take too long, freebie if you mention Wiki, but donations to the tea float always appreciated

thanks mate whats your shop is it bigabyte

Yup

Anytime after 10, they'll be there until 6, just don't arrive at 5:50 if you want it doing

ha ha no prob mate i bought a desktop tower of you a while ago which has blue screen of death

due to my own stupidity

There are a number of tools for "erasing" the password of an existing
account on a PC.

You can find them at
http://www.ilikemall.com/guide/reset-windows-7-password.html

without any data damaged, just clearing the password will work well.

Cheers

You mean you lost password of the admin account? Then you need to reset windows password to run programs as administrator. Read this article to get more information:
http://www.passwordunlocker.com/knowledge/reset-windows-7-password.html