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Posted By: Nigel VirginMedia Broadband (no connection) - 10th Apr 2012 8:03am
Hi all,

Has anyone had problems with their VirginMedia Broadband connection this morning and over the Easter weekend? I live in CH63 and cannot connect? I have checked all the usual stuff.
Posted By: ex0__ Re: VirginMedia Broadband (no connection) - 10th Apr 2012 8:16am
Friend of mine has been d/c since Saturday. VM are sending him a new modem. /shrug.
Posted By: Tatey Re: VirginMedia Broadband (no connection) - 10th Apr 2012 8:51am
Mine is OK in New Brighton.
Posted By: PhilyMc Re: VirginMedia Broadband (no connection) - 10th Apr 2012 10:08am
have you tried turning router on and off again?
Posted By: zigzagwanderer Re: VirginMedia Broadband (no connection) - 10th Apr 2012 11:01am
No probs here in Liscard .
Posted By: puntoar Re: VirginMedia Broadband (no connection) - 10th Apr 2012 11:21am
Its working at the moment, but I noticed a few times over the weekend the connection dropped, only for a few minutes
Posted By: Tranquil Re: VirginMedia Broadband (no connection) - 20th Jun 2012 7:50pm
Saves me making a new thread,

How is everyones Virgin Media now, im on 30mb and for the past few days my download speed has been averaging 0.35kb, my upload speed isnt much better and im pinging @156, ive been reading the VM forums there are a lot of people having probs at the mo but i diddnt see anyone from wirral on there.... thanks guys
Posted By: lau2908 Re: VirginMedia Broadband (no connection) - 20th Jun 2012 8:51pm
Originally Posted by Tranquil
Saves me making a new thread,

How is everyones Virgin Media now, im on 30mb and for the past few days my download speed has been averaging 0.35kb, my upload speed isnt much better and im pinging @156, ive been reading the VM forums there are a lot of people having probs at the mo but i diddnt see anyone from wirral on there.... thanks guys


Yep am having trouble too , I'm on 100mb and i can confirm theres work in the area and they are working to fix it.

The best part is....wait for it...





Work will be finished on the 6th of september.

if you log in to virgin media you can check the service status by using your post code, you can see the fault there.

Oh an btw i phoned up to complain saying why should i be paying for 100mb when I'm getting 1mb , after a bit of moaning they said until the work is completed i won't be charged for the service. Worth mentioning if anyone is it totally dissatisfied.



Posted By: Tranquil Re: VirginMedia Broadband (no connection) - 20th Jun 2012 10:27pm
Thanks for the info, WOW a 3 month fix deadline, lets hope it doesnt take that long, i just cant get used to the 56k modem feel of it all again, i thought i left that behind years ago, infact my speeds are actually slower than a 56k modem, ive got my son on his xbox gaming with his laptop on watching youtube vids and my daugter on skype with her friends, i think they have left me 1k to use for myself..
Posted By: lau2908 Re: VirginMedia Broadband (no connection) - 20th Jun 2012 11:25pm
its not good is it, yours mustn't be as bad as mine because i can't even play the xbox online and thats disconnecting my laptops and pcs from the hub, going to phone them tomorrow again as i need the internet for my work, i want some answers
Posted By: lau2908 Re: VirginMedia Broadband (no connection) - 21st Jun 2012 1:37pm
just an update, virgin now state work will be complete on Fri 21 Sep 2012, 06:00 PM
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