Cooling Off Period : On the High Street - 11th Apr 2015 6:08pm
Not sure if this is the right place for this.
Word of warning.
I got EE broadband last Saturday. Seemed like a bargain. Can`t even remember the data allowance.
Phoned Sky to cancel my broadband because of the rising cost and connection issues. They sorted the connection and gave my a massive discount so I went into the EE shop today to cancel my broadband and she told me I couldn`t! I said isn`t there a `14 day cooling off period` and she said no because I`d signed the contract last week. I didn`t want to get into an argument. So I`ve phoned EE who fortunately told me if I`d done it over the phone I would have had 14 days. So I`m going to use that if they`re difficult. The first time I phoned the system was down and now the cancellation dept is closed till tomorrow. But I thought now we`ve got an EE shop in Liscard I`d let you know in case you fall into the trap.
Has anybody else got EE Broadband?
Word of warning.
I got EE broadband last Saturday. Seemed like a bargain. Can`t even remember the data allowance.
Phoned Sky to cancel my broadband because of the rising cost and connection issues. They sorted the connection and gave my a massive discount so I went into the EE shop today to cancel my broadband and she told me I couldn`t! I said isn`t there a `14 day cooling off period` and she said no because I`d signed the contract last week. I didn`t want to get into an argument. So I`ve phoned EE who fortunately told me if I`d done it over the phone I would have had 14 days. So I`m going to use that if they`re difficult. The first time I phoned the system was down and now the cancellation dept is closed till tomorrow. But I thought now we`ve got an EE shop in Liscard I`d let you know in case you fall into the trap.
Has anybody else got EE Broadband?