Mobile phone - 11th Oct 2012 11:33am
I sent a phone to samsung for repair, under warranty, over a month ago, today i get a phone call telling me they can not get the parts it needs to repair it, but they have offered me another phone, different model.
But i am not happy with the model they offered me, I told them this, and also told them, i dont mind waiting a bit longer to see if they can fix my other one i sent them.
Where do i stand on this, I do not want to except there offer.
But i am not happy with the model they offered me, I told them this, and also told them, i dont mind waiting a bit longer to see if they can fix my other one i sent them.
Where do i stand on this, I do not want to except there offer.