eBay dispute advise - 1st Aug 2008 9:54am
Hello,
Recently bought an item, only cost £12 on the 27th from a member on eBay with over 7k feedback, of this amount 30 odd are negative.
I emailed him yesterday to see what the item was, I understand it was day 4 but most high sellers email you when they have distpatched the item.
My email was polite but my respose was 'blame royalmail, you should have paid the extra 75p for recorded delivery'. I was quite shocked to get this response so I replied that as the SELLER it was his responsibility to chase it up etc and as for the 75p comment, I explained that the postage cost was inflated anyway and that should cover it.
Several emails have been sent/recieved and in every email he is swearing and calling me a child - No idea why as I simply asked for him to send a replacement or I will give him neg feedback (Buyers cannot recieve neg feedback anymore) to which he said he would give a refund, but thats not what I want - I want the item.
Came online today and got another insulting email but when I checked the item status he has refunded my money through paypal but the item status is asking me to pay...
Now, I have some equipment on eBay with a £1000 buy it now. This has been 'bought' and even though the email address is different, I 'think' it may be him or a friend. Iv asked for £200 deposit...
Can anyone share their view or suggest what to do next.
Recently bought an item, only cost £12 on the 27th from a member on eBay with over 7k feedback, of this amount 30 odd are negative.
I emailed him yesterday to see what the item was, I understand it was day 4 but most high sellers email you when they have distpatched the item.
My email was polite but my respose was 'blame royalmail, you should have paid the extra 75p for recorded delivery'. I was quite shocked to get this response so I replied that as the SELLER it was his responsibility to chase it up etc and as for the 75p comment, I explained that the postage cost was inflated anyway and that should cover it.
Several emails have been sent/recieved and in every email he is swearing and calling me a child - No idea why as I simply asked for him to send a replacement or I will give him neg feedback (Buyers cannot recieve neg feedback anymore) to which he said he would give a refund, but thats not what I want - I want the item.
Came online today and got another insulting email but when I checked the item status he has refunded my money through paypal but the item status is asking me to pay...
Now, I have some equipment on eBay with a £1000 buy it now. This has been 'bought' and even though the email address is different, I 'think' it may be him or a friend. Iv asked for £200 deposit...
Can anyone share their view or suggest what to do next.
