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#989499 - 4th Nov 2015 11:11am Council Website
granny Offline

Wiki Master

Registered: 29th Jun 2011
Posts: 13483
Loc: Wirral
Wirral Council have changed the format of their website AGAIN, must be about the third or fourth time in 8 years.
It looks like school kids elementary level, but I can't find what I'm looking for.
What has happened to the lost/found pets on the Council website, or does that not apply any longer ? If not, what should we be looking for ?
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...and those who were seen dancing were thought to be insane by those who could not hear the music.FN

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#989502 - 4th Nov 2015 12:03pm Re: Council Website [Re: granny]
devilwoman Offline
Member

Registered: 28th Jan 2012
Posts: 84
Loc: in the fiery depths
Hi granny. From the homepage go into environmental services then follow the link to animal welfare and it will take you eventually to birkenhead kennels website and the lost and found section. Hope this helps.

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#989504 - 4th Nov 2015 12:09pm Re: Council Website [Re: devilwoman]
granny Offline

Wiki Master

Registered: 29th Jun 2011
Posts: 13483
Loc: Wirral
Thank you very much, devilwoman. Great help.
_________________________
...and those who were seen dancing were thought to be insane by those who could not hear the music.FN

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#989505 - 4th Nov 2015 12:46pm Re: Council Website [Re: granny]
Uffda Offline
Smartchild

Registered: 2nd Jan 2011
Posts: 494
Loc: Wallasey Village
I saw the new council website yesterday and found it really dificult to find what I wanted. I hate to be one of those people who complains about any change but this seems to be dumbing down what was a fairly straightforward and useful homepage.

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#989511 - 4th Nov 2015 1:34pm Re: Council Website [Re: granny]
Gibbo Offline
Forum Addict

Registered: 27th Dec 2010
Posts: 1702
Loc: Oxton
Search is rubbish. I typed "lost pets" and got:

Quote:

Businesses unite to offer parking savings

... signed up the Parking Refund Scheme to date are Principal Pets, Gusto restaurant, Whitmore and White, Revitalaser, Army and Navy Stores ... they have paid to park in Heswall, will bring some of that lost custom back into the village, where they will benefit from the kind of ...

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#989513 - 4th Nov 2015 1:47pm Re: Council Website [Re: Gibbo]
devilwoman Offline
Member

Registered: 28th Jan 2012
Posts: 84
Loc: in the fiery depths
I also tried the search using all different combinations of lost pet, dog warden, council dog pound ect ended up going through each link before I found what I was looking for. I agree the website is not easy to navigate.Think they should leave things alone.

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#989529 - 4th Nov 2015 3:03pm Re: Council Website [Re: granny]
diggingdeeper Offline

Wiki Guardian

Registered: 9th Jul 2008
Posts: 9559
Loc: Birkenhead
There is less and less information available on the Council Website, when I have asked they can't even demonstrate and coherent policy or organisation on how they choose what is put on the site.

I firmly believe that each time they rehash the site it is in order to remove even more information. - ie they are spending money ensure they keep us in the dark.

"Open and transparent" as a black hole.

With the council performing less monitoring and relying on the public to keep a watch over things, it is frustrating that things like the various issued licenses are no longer on the site.
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

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#989560 - 4th Nov 2015 4:13pm Re: Council Website [Re: granny]
granny Offline

Wiki Master

Registered: 29th Jun 2011
Posts: 13483
Loc: Wirral
The original website was quite easy to follow, then it was enhanced with clicks for just about everything under the sun. Next, I think they brought in a web company and they rehashed and amalgamated . Now it would seem that has been knocked on the head (maybe they couldn't pay the bill) and it's being started from scratch again. Dare I say it, but by a work experience or office junior, proficient in their ABC. verysorry
_________________________
...and those who were seen dancing were thought to be insane by those who could not hear the music.FN

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#989565 - 4th Nov 2015 4:45pm Re: Council Website [Re: granny]
lincle Offline
Enthusiast

Registered: 30th Jan 2014
Posts: 161
Loc: wirral
I needed Streetscene but eventually gave up & phoned them. Its a useless website

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#989568 - 4th Nov 2015 4:51pm Re: Council Website [Re: granny]
diggingdeeper Offline

Wiki Guardian

Registered: 9th Jul 2008
Posts: 9559
Loc: Birkenhead
Reported some street graffiti on the website a couple of weeks ago - it has now been cleaned up.

BUT nobody followed up on my statement that it may be on cctv.
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

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#989575 - 4th Nov 2015 5:35pm Re: Council Website [Re: granny]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 20962
Loc: Wirral
The site was updated about the 6th October as all the links changed and become dead, I got an email informing me of the changes.
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Wow Wirral History is coming along Great! Wirral History

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#989771 - 5th Nov 2015 10:52am Re: Council Website [Re: granny]
Gibbo Offline
Forum Addict

Registered: 27th Dec 2010
Posts: 1702
Loc: Oxton
It looks like its been designed to be pleasing to the eye and touch on tablet devices.

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#989917 - 6th Nov 2015 8:12am Re: Council Website [Re: granny]
AdamS Offline
Newbeee

Registered: 22nd Aug 2012
Posts: 29
Loc: Wallasey
It was updated in order to make it more user friendly to smartphones and tablet devices.
Most council staff I know hate it, as the update may be easier on those devices but it seems far harder to navigate on an actual computer.

The search function on the website has always been crap, but now seems worse!

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#990591 - 9th Nov 2015 6:24pm Re: Council Website [Re: granny]
Frogeye Offline
Beginner

Registered: 25th Nov 2014
Posts: 3
Loc: Egremont
Tried reporting a broken street light. Forces you to select a 'unit' to continue, which means the job is logged against another property/area - and 150 characters barely let's you provide the information they'll actually need to locate and fix the light.

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#990649 - 9th Nov 2015 9:28pm Re: Council Website [Re: granny]
diggingdeeper Offline

Wiki Guardian

Registered: 9th Jul 2008
Posts: 9559
Loc: Birkenhead
"Unit" is the lamp-post number which is printed on the roadside of the lamp-post about 6ft off the deck - they add a description to the number to help you.

I've just added one, when you submit it says .....

Quote:
The system is recording your details.
This process may take a few minutes to complete so please be patient.


They aren't kidding - I've been waiting 8 minutes so far!
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

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