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#987821 - 23rd Oct 2015 10:49am Talk-Talk cyber-attack
palemoon Offline
Enthusiast

Registered: 27th Feb 2015
Posts: 175
Loc: wirral
This is all over the News so I'm sure most are aware of it. But over 4 million affected so it needs bringing to attention on here.


http://www.bbc.co.uk/news/uk-34611857

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#987823 - 23rd Oct 2015 10:54am Re: Talk-Talk cyber-attack [Re: palemoon]
snowhite Offline

Forum Veteran

Registered: 31st Jan 2014
Posts: 5535
Loc: Wirral
Scary this,
Thanks for sharing with us.

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#987825 - 23rd Oct 2015 11:15am Re: Talk-Talk cyber-attack [Re: palemoon]
diggingdeeper Offline

Wiki Guardian

Registered: 9th Jul 2008
Posts: 9558
Loc: Birkenhead
There is no excuse for this, brute force attacks are easily mitigated using low technology solutions.

Barclays Bank have been doing transaction checks with people, if you get a phone call from 03332027461 this is a genuine Barclay's fraud number doing these checks.

You can check if Barclay's numbers are genuine HERE
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

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#987828 - 23rd Oct 2015 11:53am Re: Talk-Talk cyber-attack [Re: palemoon]
dustymclean Offline

Old Hand

Registered: 18th Sep 2013
Posts: 314
Loc: birkenhead
The numbers for Barkleys might well be genuine, the caller may not.On TV the other morning it was stated the number that came up was correct and a decisive factor in the person allowing themselves to be scammed. Please treat all unsolicited phone calls as suspicious and give no personal details.I have a Tiscali/Talk Talk account which I use for low level contact which gets bombarded with mail from bank accounts I do not have.They have always been "iffy"/ cheap you get what you pay for.

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#987829 - 23rd Oct 2015 12:05pm Re: Talk-Talk cyber-attack [Re: palemoon]
diggingdeeper Offline

Wiki Guardian

Registered: 9th Jul 2008
Posts: 9558
Loc: Birkenhead
In this case the call was missed the answer-phone message told you to phone the genuine number.

I would always advocate you phone back - I've annoyed various companies in the past when they couldn't prove who they were and yet they expected me to prove who I was - one of these was talktalk which took about 6 calls before the person was savvy enough to realise she had to release at least a small amount of information before I gave mine.
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

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#987830 - 23rd Oct 2015 12:33pm Re: Talk-Talk cyber-attack [Re: palemoon]
dustymclean Offline

Old Hand

Registered: 18th Sep 2013
Posts: 314
Loc: birkenhead
You had best ask Judith Charlmers.I took it that they could scam the number and so did she.Lets not be complacent.I have just cleared 90 emails off Tiscali/Talk Talk very slow and had to log in after each column of deletes.


Edited by dustymclean (23rd Oct 2015 12:35pm)
Edit Reason: spelling

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#987901 - 23rd Oct 2015 10:49pm Re: Talk-Talk cyber-attack [Re: palemoon]
diggingdeeper Offline

Wiki Guardian

Registered: 9th Jul 2008
Posts: 9558
Loc: Birkenhead
Has anyone had an email off talktalk yet to tell them what they should be doing - I haven't.
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

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#987903 - 23rd Oct 2015 11:51pm Re: Talk-Talk cyber-attack [Re: palemoon]
Greenwood Offline
Smartchild

Registered: 20th May 2011
Posts: 587
Loc: Greasby
Yes, I've had an email - they said it would take a while to send out to everyone and they'll be sending letters too, in case people don't check their emails very often. I don't check tiscali/talktalk very often myself, tend to use yahoo.

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#987904 - 24th Oct 2015 12:33am Re: Talk-Talk cyber-attack [Re: palemoon]
diggingdeeper Offline

Wiki Guardian

Registered: 9th Jul 2008
Posts: 9558
Loc: Birkenhead
Just realised that while many months I receive the bill email off them twice, I haven't received any emails off them since June.

"My Account" is switched off on their site at the moment while they sort things out but I'll have to check that when they switch it back on again.

Looks like TalkTalk are going to get quite a hefty fine but of course the money to pay the fine will come from the customers, corporate fines should be targeted at corporate managers.
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

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#987919 - 24th Oct 2015 10:38am Re: Talk-Talk cyber-attack [Re: palemoon]
Salmon Offline
Forum Addict

Registered: 8th Oct 2011
Posts: 1698
Loc: Wallasey
The Email tells you nothing that you can't find out from all the other on line stuff. Basically Talk Talk do not know who or what has been affected so change all your passwords for on line banking and watch accounts closely. Having said that most banks these days are very good at spotting and stopping unusual traffic. Some people have had money taken from their accounts apparently but so far it seems to have only been those who use the same password on all sites. Bad News though as experts say these sort of attacks will only get worse.

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#987920 - 24th Oct 2015 10:45am Re: Talk-Talk cyber-attack [Re: palemoon]
dustymclean Offline

Old Hand

Registered: 18th Sep 2013
Posts: 314
Loc: birkenhead
I am an old Tiscali user from years ago, pay as you go. I just kept the email address which costs me nothing,it has been back on since yesterday noon, the only notification was a message when I logged on.The one email I wanted was missing but as I have said I would not use TT for anything other than junk mail.It goes down more than H M Submarines.

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#987934 - 24th Oct 2015 2:03pm Re: Talk-Talk cyber-attack [Re: palemoon]
BandyCoot Offline

Forum Veteran

Registered: 7th Dec 2008
Posts: 5336
Loc: Birkenhead
What I keep seeing is that banks will never phone you asking you details of your bank accounts. Take that as read and don't ever, ever give details on the blower to those asking. That's what I've been told and that's what I'll do, or not do, as the case may be.
_________________________
Birkenhead........ God's own Room 101.

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#987935 - 24th Oct 2015 2:37pm Re: Talk-Talk cyber-attack [Re: palemoon]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 20962
Loc: Wirral
http://help2.talktalk.co.uk/oct22incident

What are you doing about it?

We've been working around the clock with the police and cyber security experts to understand what happened, and what data was taken.

We're contacting all of our customers straight away to let them know what has happened and we will keep you up to date as we learn more. Whilst we contact customers directly, we’re working with the media to ensure people get the information they need as quickly as possible.

We have taken all necessary measures to secure the website.
We have contacted the Information Commissioner’s Office to share details of the attack.
We’ve contacted the major banks, and they are monitoring for any suspicious activity on our customers’ accounts.
We are offering a year’s free credit monitoring for all of our customers and will be in touch on this shortly.
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#987958 - 24th Oct 2015 4:56pm Re: Talk-Talk cyber-attack [Re: palemoon]
pacef8 Offline
Smartchild

Registered: 27th Dec 2008
Posts: 458
Loc: south wirral
No mention of refunds and compensation ?

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#987966 - 24th Oct 2015 5:39pm Re: Talk-Talk cyber-attack [Re: pacef8]
fillbo Offline
Enthusiast

Registered: 26th Jul 2011
Posts: 142
Loc: wirral
Originally Posted By: pacef8
No mention of refunds and compensation ?

Not as bad as first thought,according to this.


http://www.talktalk.co.uk/mail/

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