WikiWirral Share a Little Learn a Lot about your Wirral
Forum Stats
12193 Members
65 Forums
72626 Topics
978686 Posts
67 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
97 registered (3richard, 14 invisible), 1725 Guests and 183 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Trump 1532
Parking Charges 1199
Question Time 536
Something to get a drone off a roof! 493
Animal Cruelty in the Film Industry 429
Paper Recycling. ? 408
Problem With Wifi 398
When we live to be a 100 yrs old 364
Tasering Again 327
Police Convoy 307
New General Forums
Cigarettes in Packets of 20's
by granny
04:02 PM
Personalized fines for speeding .
by venice
12:00 PM
Test on old english words
by derekdwc
20th Jan 2017 8:02pm
Jets
by cools
20th Jan 2017 12:14pm
New Wirral History
753 Sea Horse, Unit 9, Wallasey Waterfront
by Norton
18th Jan 2017 9:07pm
What was County Hall, Abbey Street, Birkenhead?
by yoller
15th Jan 2017 1:28pm
752 The Old Manor Club, Withens Lane, Liscard
by Norton
13th Jan 2017 2:20pm
751 Plough Inn, Mount Pleasant Rd, New Brighton
by Norton
13th Jan 2017 1:38pm
351 Prince Alfred 30 Tunnel Road 30 30 to 32
by yoller
8th Jan 2017 7:18pm
Forum Tips
Photo Gallery Forums
fireworks on the Mersey last night
Hadlow train station
Topic Replies
Half a %
by diggingdeeper
Cigarettes in Packets of 20's
by Beethoven
New icon for sky?
by diggingdeeper
Parking Charges
by granny
12:09 AM
Trump
by granny
09:36 PM
Children's home on the Overchurch
by fish5133
07:46 PM
Police Convoy
by fish5133
06:52 PM
Looking to swap an xbox one for a ps4
by j_demo
06:41 PM
Trimm Rock Quarry, Cilcain
by snowhite
04:11 PM
January
M Tu W Th F Sa Su
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31
Recent Posts : What's On ?
Indian/Jazz fusion music Liverpool
by buddy
17th Jan 2017 9:46am
Chinese New Year Liverpool
by paxvobiscum
15th Jan 2017 11:08am
Topic Options
Rate This Topic
#985981 - 7th Oct 2015 3:35pm Pre-recorded marketing calls from within UK
Greenwood Offline
Smartchild

Registered: 20th May 2011
Posts: 592
Loc: Greasby
One firm, Falon and Pointer, a claims management firm based in Swansea, is being a particular nuisance about this. Apparently the Telephone Preference Service will only pursue 'live' unsolicited calls, not pre-recorded ones. I've emailed Falcon and Pointer (info@falconandpointer.com) and let them know what I think in no uncertain terms, but I don't know what to do next. Are there any other avenues to explore to stop these nuisance calls? Any ideas?

Top
Digital Wirral : Advertising
Click me for more Information......

WikiWirral Numbers : Between 150 and 200 New Members Every Month. With Over 3,500 unique visits and 35,000 Page Views each day. Average +500 Search Engines Daily and over 1,000,000 Million Page views a Month. Advertising from 20 . Click Me
#985994 - 7th Oct 2015 6:02pm Re: Pre-recorded marketing calls from within UK [Re: Greenwood]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21002
Loc: Wirral
I'm sure this can fall under Harassment.

Keep a log you never know when your going to need it.
_________________________
My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile

Top
#986060 - 7th Oct 2015 8:19pm Re: Pre-recorded marketing calls from within UK [Re: Greenwood]
Cobby Offline
Enthusiast

Registered: 28th Nov 2009
Posts: 139
Loc: Great Sutton
You need to complain to the Information Commissioners Office. From the TPS website:

Quote:
Telephone Preference Service (TPS) will help reduce receipt of live unsolicited direct marketing calls but will not stop pre- recorded calls.
Organisations that use recorded phone message to try and sell or promote their products or services have to comply with the Privacy and Electronic Communications (EC Directive) Regulations 2003. These say that marketers who leave recorded phone messages must obtain prior consent from the subscriber before they can make such a call.
Where a subscriber receives a recorded phone message they haven't agreed to there may have been a breach of the regulations. If you are receiving recorded messages and have not given prior permission and can identify the organisation leaving the message, you can complain directly to the Information Commissioner's Office (ICO), who are the body responsible for enforcing the above regulation. Their details are:
The Information Commissioners Office
Tel: 03031231113


Web: http://www.ico.gov.uk/complaints/privacy_and_electronic_communications.aspx


Edited because the quoted link doesn't work - try https://ico.org.uk/for-the-public/nuisance-calls/


Edited by Cobby (7th Oct 2015 8:22pm)

Top
#986075 - 7th Oct 2015 9:25pm Re: Pre-recorded marketing calls from within UK [Re: Cobby]
Alonso Offline
Addict

Registered: 29th Dec 2010
Posts: 256
Loc: Moreton
Right...we were being pestered by these calls at all hours of the day. Many were "caller withheld" nuisances. I even had one call me after midnight. So, about 3 weeks ago I spent the best 39 I have ever spent in ages and bought us a BT 8500 . You must have "caller display" to get the best out of it. You can buy them from Argos, I got ours from BT which took a few days for delivery.
Since setting it up , calls from the Swansea people are blocked as are all International/ caller witheld numbers/ anybody who is not prepared to state who they are, etc.
Genuine callers will state who they are. Nuisances hang up once they are asked to state who they are. You won't know that they are ringing you when that is happening. Only family and friends+ any outside agency whom we consider are essential numbers, such as our GP for instance, are stored in the phone. We accept their calls instantly.
It's amazing going through the day and not having to hear these nuisances ringing us all the time. I usually check the caller list before going to bed which shows the list of all incoming calls+ those that have been blocked.
Now, I appreciate that many people consider it an inconvenience to have to pay for a new phone + many don't like paying for "caller display," but for a couple of quid extra a month, I personally consider it's money well spent.
Google BT 8500. There's loads of information on there to read about the phone.I promise if you buy one, you will get peace at last.
One last thing, don't worry if you are a technophobe; this piece of kit is so easy to set up. Even the owner's manual is easy to follow. Good luck, whatever you intend to do.

Top
#986077 - 7th Oct 2015 9:32pm Re: Pre-recorded marketing calls from within UK [Re: Greenwood]
diggingdeeper Offline

Wiki Guardian

Registered: 9th Jul 2008
Posts: 9689
Loc: Birkenhead
On talktalk you can block last number, free service I think though you have to register a PIN.
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

Top
#986078 - 7th Oct 2015 9:33pm Re: Pre-recorded marketing calls from within UK [Re: Greenwood]
Softy_Southerner Offline

Forum Guardian

Registered: 2nd May 2008
Posts: 4090
Loc: Back in Devon
I have caller display and will not answer unless I recognise the number.If someone really wants me they'll either leave a voice mail or call my mobile. Over the years my nuisance calls have stopped completely.

Top
#986091 - 7th Oct 2015 11:04pm Re: Pre-recorded marketing calls from within UK [Re: Greenwood]
Greenwood Offline
Smartchild

Registered: 20th May 2011
Posts: 592
Loc: Greasby
Good ideas there, folks - will follow them up. My phone is quite new, sadly, so I won't change it for caller display at this stage unless things get bad, but will check on the talktalk blocking service, and the Information Commissioner's Office. Many thanks.

Top
#986627 - 12th Oct 2015 4:36pm Re: Pre-recorded marketing calls from within UK [Re: Greenwood]
zippy44 Online   content
Newbeee

Registered: 20th Jul 2013
Posts: 23
Loc: Wallasey
I unplug my house phone now as fed up of automated calls coming through

Top
#986656 - 12th Oct 2015 6:38pm Re: Pre-recorded marketing calls from within UK [Re: zippy44]
starakita Online   content

Forum Addict

Registered: 1st Oct 2009
Posts: 2186
Loc: between heaven & hell
All I get is surveys for stuff I'm not interested in,say no to it all then get calls from these companies.I don't answer the phone & just let it ring or unplug it.If it's school,family or friends they ring my mobile.
_________________________
no1s gonna keep me from u

Top

Moderator:  Mark 
Random Wirral Images

Click to View Topic.
Newest Topics
Half a %
by venice
10:34 PM
Cigarettes in Packets of 20's
by granny
04:02 PM
New icon for sky?
by venice
11:21 AM
Police Convoy
by diggingdeeper
23rd Jan 2017 6:51pm
Problem With Wifi
by Uffda
22nd Jan 2017 4:06pm
For Sale & Free
Half a %
by venice
10:34 PM
Looking to swap an xbox one for a ps4
by Matt98
23rd Jan 2017 10:36pm
Ariston hifi amplfier vgc 35
by montyz
23rd Jan 2017 12:39pm
Technika 42" smart tv
by vw_kyle
23rd Jan 2017 9:38am
LCD/Plasma wall bracket - 10
by DavidB
22nd Jan 2017 2:16pm
Featured Member
Registered: 1st Oct 2009
Posts: 2186
Newest Members
Helena, ajsmith66, aw2010, Largeloaf32, techgran
12193 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Paper Recycling. ?
by fish5133
19th Jan 2017 11:16am
Paypal help
by venice
17th Jan 2017 8:59pm
Brown Bin Collections Restarting Today 17th Jan
by fish5133
17th Jan 2017 9:04am
Indian/Jazz fusion music Liverpool
by paxvobiscum
15th Jan 2017 11:19am
Chinese New Year Liverpool
by paxvobiscum
15th Jan 2017 11:08am
News : New Topics
Police Convoy
by diggingdeeper
23rd Jan 2017 6:51pm
Repose en Paix Gordon Kaye
by diggingdeeper
23rd Jan 2017 6:08pm
Brides Flown In
by granny
21st Jan 2017 11:16pm
Tasering Again
by diggingdeeper
20th Jan 2017 6:14pm
Trump
by cools
20th Jan 2017 4:16pm
New Enthusiast Forums
New icon for sky?
by venice
11:21 AM
Problem With Wifi
by Uffda
22nd Jan 2017 4:06pm
Trimm Rock Quarry, Cilcain
by diggingdeeper
22nd Jan 2017 5:03am
Animal Cruelty in the Film Industry
by granny
20th Jan 2017 12:00pm
Question Time
by derekdwc
19th Jan 2017 11:27pm
(Views 24hrs)Trending Newest Topics
New icon for sky? 192
Cigarettes in Packets of 20's 171
Half a % 33
Personalized fines for speeding . 21
Wirral Sunrise Sunset
Sunrise Wed 8:06am
Sunset Wed 4:42pm
Local Time Wed 1:28am
WikiWirral Can . . . .